Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

Everything went well ! The store manager Josh did not only…read moretake the time and effort to help me guide me on how to find the parts at my 1st visit, he also waited for me even after store hour at 7 pm to pick up my headset ! 100 out of 100!!!

Amazing place to get ur phone fixed. Service is pretty quick and employees are really nice…read more Everything was well explained & pricing was fair.

Great service. Fitting name. Had screen fixed in no time. Highly reccommended. Get your phone…read morefixed here you will not regret it

1/31/26 Took my galaxy phone to repair bcuz the charging…read moreport had sand in it. Was told it was fixed but when I got it there was a white line straight down my phone. The phone is flickering none stop. It looks like it's about to die. It was a waste of money. Now I have to buy a new phone. Will not go there again

Brought in 2 laptops to be repaired. One was something that they couldn't fix because the laptop…read morewas a but old, fine. My problem with my other laptop was the GPU fan had stopped working. I asked for a quote before anything was done and they told me $150. I seemed hesitant and that's when the other worker from inside the office (owner or manager?) came out and tried to convince me it would take a few hours of labor and they would have to apply new thermal gel(I later found out this was not a huge deal). This seemed a little fishy to me so I told them I would think about it and left with my items. Forward to a week later, I ordered a new fan from amazon, costed me $16 and VOILA!, problem fixed in about 40 minutes. Moral of the story, do your homework before you take your electronics anywhere to get fixed to avoid getting hustled.

Awesome service, knowledgable technician and honest business…read more I was in the middle of a phone crisis. My iphone was on the fritz, the screen was cracked and it was totally out of commission. I feared the worst and thought I was going to need a new one, but decided to give Repair Sharks a shot. I didn't know exactly where it was and didn't gave the GPS. The shop is located in an office building on a rather quiet part of Northern Blvd in Great Neck. I actually spotted Chris in the parking lot and wanted to ask if I was in the right spot. He took me in 5 min early, turned on the lights to the shop and helped me immediately. He took apart my phone, explained the process, explained the risks and the possible solutions and was able to fix the phone at a very, very reasonable fee. He offered advice and his expertise and was friendly and helpful. When I got home, there were still issues. I called Chris who responded right away and assisted with more support. I cannot express how grateful I am for his assistance and personalized attention. Hopefully I will not need his services again for a long time, but if anyone I know needs help I will tell them that this is the place!

I dropped my phone in water and was ready to get a new phone, but I went here and told them my…read moreissue. They assured me it happens all the time and gave me a quote which was VERY reasonable. On top of that, Ethan was really nice and helpful! He worked all night to fix my phone even though I wasn't in a rush.

Charged me 150$ to simply replace a missing screw on the hinge! Also, said it would be ready same…read moreday by 6pm, wasn't ready till the following afternoon.

Be Careful With This Place!…read more I brought my computer in because it wasn't turning on, and at first the owner seemed helpful. He told me it was a "simple power issue" and said it would cost around $50 to fix. A few hours later, he called me back and suddenly claimed there were multiple problems--now the motherboard "looked suspicious," and he said he might need to order special parts. I asked for proof or photos, but he just talked in circles, using a bunch of technical words to confuse me. It felt like he was making up issues just to raise the price. He said, "I already opened it up, so I have to charge you either way," and then mentioned a new fee--conveniently just under $100. I ended up paying more than double what he originally quoted, and my computer still wasn't fully working when I picked it up. It honestly felt like a scam. I saw another customer arguing with him while I was there, saying something similar. Avoid this place if you don't want to be tricked into paying for "repairs" you didn't ask for. This place is not professional!!!

Very good! He made my iPad fixed like brand new and I was happy he does really good repairs, I…read moreprefer you go to him. 5 stars!

I've had iPhones for 12 years, over that period, needed many, many repairs. However, this was the…read morebest repair and service I have ever had. Phonerepairus was courteous, prompt, thorough, and professional. He went above and beyond anything I expected. I highly recommend. And certainly, if I need future care for my phones, I'll be back.

I brought my husband's phone to fix the broken screen, and the service was awesome. The owner was…read morevery knowledgeable and genuine, and got the phone fixed that looks new.

I'm not sure about the previous 1 Star review and complaints on this store. Saba was more than…read morecourteous, professional and thorough when she activated another line on my account. She inquired from the company a better price from what I was currently paying and explained every step on this process. Thank you Saba for making this a smooth transaction.

Prices are too high and bad customer service Went there to…read morerepair my iPhones battery.. Started having the same battery issue, went back to them and they took another day to replace the battery , the third time my phone just shut of on me and never turned on... was really mad this time...went back tried talking to their owner, he started making excuses... saying my phone is old and you should get a new phone (trying to make money) , buh the fact was they had fake batteries cheap quality batteries for which they charged me 90$ for a iPhone 6... Went to Apple got a new battery repaired in 29$ Ripping off people... Worst experience Seriously regret going to them

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.