Excellent and timely response. A++++ recommended. A little pricey but well worth it. Definitely…read moredoing business again

lovely store located in Babylon village . got my iPad screen repaired quickly and also removed…read morepancake batter from my phone speakers . the owner Jay is very nice and great customer service . definitely will be coming back for more future repairs

Great experience here. I brought 2 phones in the last few weeks. Great price. Excellent service…read more The owner took the time to mention options for the iPhone 14 that met my immediate needs. I will b using them again, as needed.

Came for a camera lens glass change and he scratched the entire inner camera lens. And told me it…read morewas like that already and now my actual camera is completely damaged. Don't come here

I shattered the back of my phone and I ended up with a black screen. I went to one other phone…read morerepair place before this and they informed me that they would have to order the part which wouldn't arrive till this Friday. So I left and came here. They were able to fix my black screen within 30 minutes. They also did it through my phone insurance so I only have to pay the deductible on my bill. The guys working here were fast, friendly, and professional.

Matt helped me through a repair. Unfortunately the repair needed a redo and he and his staff…read morehelped me as best they can with it. Even though it wasn't the perfect outcome I appreciated the communication and how it was resolved. I'd recommend this shop without hesitation.

Thank you so much for the help. I had an unusual repair that needed to be done ( micro soldering)…read moreand they were able to come through. The repair was done quickly and perfectly. I can't thank these gentlemen enough. Young guys with old school customer service and professionalism. I am extremely appreciative of how they operate.

From the owner: We have been repairing phones for over 10 years. We are an Apple Independent Repair provider. Apple…read moreCertified Technician. We specialize in cell phone, tablet, computer and game console repair. Microsoldering and motherboard repairs

I've seen this store many times as I make my drive down 110, and it just so happened that I needed…read moresome batteries and was passing by, so stopped in to check it out. This store really has everything, every battery that has ever exsisted, and really great customer service from the people that were there. Also had family come in to get a watch battery replaced, which they did, and also offer a service for lifetime battery changing, which we decided to go for. Batteries Plus is an obscure store sure, but it does have everything battery related and some other interesting things too. Worth a check in.

Batteries Plus is very customer service forward. They always take the opportunity to find the best…read moresolution for your battery needs. Friendly

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

Moms! Odyssey Phone Repair is your savior…read more When my son dropped his phone, it was unusable. Completely smashed and running very slowly, I feared he couldn't safely handle the phone without cutting himself, nor would he be able to reach me if needed. My first reaction was to consult Apple for a repair, only to be offered an exorbitant quote and a push to get a new phone. Neither of these options was feasible for me, so I sought the help of Odyssey. I was initially wary of receiving help from a third-party phone repair store. Yet, Odyssey gave me quality service at a fraction of Apple's quote! Eric greeted me compassionately and took the time to explain all the issues while reassuring me he would be taking care of it. I was amazed at how he restored the phone to perfection within a few hours. In addition to repairing the broken glass, the phone no longer ran slowly or blacked out on calls! Eric resolved these glitches like magic, a huge relief since I had thought they were means for a new phone. Since coming to Odyssey, we have been free from mechanical or software issues. My son's peers even asked if he had gotten a new phone! Eric effortlessly applied a screen protector for free, an unexpected bonus I greatly appreciated. I'm so glad that I chose Odyssey over other repair shops. Its generosity, fair pricing, and expertise helped me know my son can confidently use his phone again. Odyssey Phone Repair has earned my trust as a 5-star repair shop within Commack's community of mothers. :)

So first off this company is offering a 5% discount for " good reviews and mentioning the techs…read morename" If that isnt manipulating their yelp reviews nothing is Second off, I brought my phone in for a repair that was supposed to be covered under the extended warranty from Google. The manager hid in the back like a coward and made the counter person tell me that they aren't accepting the warranty because of these deep scratches in the screen but otherwise the warranty would have been covered because they don't think Google would accept it. This manager is an absolute loser. Happy when these stores close down. Stay away from these scum.

This place is beyond a joke. A complete disaster run by incompetent, dishonest people who have zero…read moreregard for their customers' time or money. Do yourself a favor and stay far away. I put down a deposit to order hinges for my laptop and was told they'd arrive in a week. A week and a half passed with no update, so I had to call them--only to be told the parts were delayed and would take another week. Fine. I waited. Then, after another week and a half, I called again and was told the parts had finally arrived and that I could come in to get my laptop fixed. So I show up, ready to finally get this issue resolved--only to be told the parts were never delivered and that someone had called me to let me know. That was a straight-up lie. No one ever called me. No updates, no communication--nothing. Every single step of the way, I had to chase them down for answers. This place wasted an entire month of my time, and for what? Nothing. I could have gone somewhere else and had my laptop fixed weeks ago. Instead, I got lied to, strung along, and ignored. This is hands down one of the most unprofessional, unreliable, and downright shady businesses I've ever dealt with. Save yourself the frustration and go anywhere else--unless you enjoy getting scammed, lied to, and having your time completely wasted.

I desperately reached out to my family and friends regarding my broken Bose headphones after I…read moredropped them, resulting in a broken hinge. I dreaded needing to replace the headphones as they are expensive. I was recommended to Steve and I could not be more grateful. He fixed my Bose headphones within 2 days at a very reasonable price. I am extremely appreciative to him and his business. I will definitely be using him going forward for any electronic needs.

I found Steve recently when in need of electronic repair and I am so fortunate. He is a trusted…read moreexpert with a mastery of technical knowledge. Fantastic customer service and wonderful personality. He is the person to go to for all your technical needs and a 100% pleasure to know and works with. Very fair prices. Feel so lucky to know him.

Fellow repair shop owner here, just want to say thank you to the store for selling me a part I…read moreneeded. Definitely good business practice. For other customers reading this, I would definitely feel comfortable taking my phone to get repaired here.

From the owner: money phone cellllular computersread more

I had broken my screen on or about March 7th, and made a few calls to try and get it repaired…read more Everyone wanted me to drop my phone off for a few days and wanted over $200. When I called Kevin at Red Hot, he wasn't sure if he had a replacement in stock and would call me back. He called me back within 15 minutes and said he has one in stock, but the color was not the same. I really needed my phone, so I didn't care about the color. He also explained that I could not get OEM because my phone is so old. No one else told me that. He told me to come down and within 30 minutes he was done. I was so happy, iI went home and put on a new scree protector. It wasn't until the next day that I noticed that I wasn't able to type "e or 3". I downloaded a screen tester and found a dead spot. I called Kevin immediately and he said he woul order another screen. It came on a week later and he changed it within about 3 hours, he was extremely busy that day. The next day I noticed that ghe volume up button was not working, another defective part. What are the chances? Within minutes he took some part of the defective screen piece and put it on the new one. Now it's working great!

I got my screen repaired quickly and professionally while i waited in the car ( due to the Covid…read morerestrictions) not even 25 minutes to fix. Once fixed he brought the phone to me in my car, great SERVICE. I was even given a screen saver and the phone charging port cleaned. It looked like a brand new phone. The prices here are great and will recommend to everyone i know. Thank you.