Swung by this afternoon to fix a data upgrade issue that AT&T couldn't figure out after 40 minutes…read moreon the phone. I was promised a manager call back in an hour, still waiting 4 hours later. I got lucky in that the store was empty, so no wait. Andrew saw the issue in about 2 seconds, explained it clearly, and upgraded my data plan without a hard sales pitch. It was a pleasure, in and out in under 10 minutes. Hope he likes his job and stays there a while.

Stay far away from this AT&T store. They told us multiple times our trade-in was worth $700 and…read moretried to get us to pay the taxes and complete the sale first, then told us to come back days later with the trade-in, which is when we would've found out it was actually worth only $350. They kept dodging us when we asked for proof of the $700 before paying, and only after we REFUSED to hand over money without seeing it in writing did the employee finally check and admit it was $350. That is not a simple mistake. They were trying to get us financially committed to the new phone first, knowing we'd be far less likely to back out once we had already paid and received it. Then the manager, Ana Melendez, somehow made it even worse. Zero apology. Zero remorse. She acted annoyed that we were even confronting them, said things like "What do you want me to do?" and "Do you want the phone or not?", and then threatened to call the police on us. Completely disgusting way to treat customers after YOUR STORE gave them false information and nearly got them locked into a sale because of it. AT&T corporate needs to investigate this store and Ana Melendez specifically.

I didn't know UBreakIfix existed until my Antique brick of an iPhone 5 would no longer stay…read morecharged. So I did a yelp search for iPhone service Another local shop asked for 90bucks. So sorry that shop lost my business. UBreakIFix charged 40 bucks for a battery replacement and I'm good as new! Quick friendly service while you wait. A good find for quick phone repairs and a 90 day warranty as well.

I am not the type of person who leaves bad reviews unless it is truly warranted, but this Bethpage…read moreplace is completely dishonest. Brought my pristine Pixel 9 Pro XL here for a vertical green line running from the bottom to the top of the screen. This is the exact qualifying symptom under Google's 3-year Extended screen display Repair Program. The policy clearly states the free screen replacement is only voided if the display is cracked, the cover glass is damaged, or there is liquid intrusion. My phone was fully functional with zero issues, no glass damage, and had none of the damage specified by Google. Despite this, the staff took my phone to the back and claimed "minor display screen dings and scratches" not visible to the human eye, to deny the free repair--the exact same scripted excuse they gave another customer with a perfect Samsung phone standing right next to me.They systematically deny valid manufacturer warranties just to trick you into paying out-of-pocket fees. I walked out, contacted Google, and they recommended the next closest store so I went there 3 days later to the Garden City uBreakiFix location instead.They fixed my phone under warranty for FREE in under 2 hours with zero hassle--no questions asked or advance warnings given. Just examined the phone and proceeded with repairs. I would never recommend uBreakiFix Bethpage to family & friends. Hopefully they change their tactics and become honest in their dealings. It was a waste of time and a wasted trip; I should have looked up their reviews first. Same store franchise, different locations, completely different diagnosis and two different outcomes, who would have imagined

Good people, knowledgeable, thoughtful, and very fair with often unbeatable prices…read more And a rarity in the phone biz ... trustworthy!

From the owner: Sell us your devices/gadgets for quick cash. We currently repair phones, tablets, game consoles…read morelike PS5/PS4 and other devices. Let us replace your screen for iPhone 11 12, 13, 14 Pro and Pro Max and Samsung S21, S22, S23, S24. Is your device not powering on? Bring it in for a diagnostic and let us find out if it's repairable (most devices are repairable).

This guy at Cell Phone Repair and Parts at 1823 Deer Park Ave Deer Park NY put a new battery in my…read moreApple in May 2020. The middle of the pandemic. He was fast and super professional. The battery is working fine today. Price was about $48 without tax. I would recommend him. Due to the virus , he asked me to wait on a bench outside the store. ( thumbs up) !

I desperately reached out to my family and friends regarding my broken Bose headphones after I…read moredropped them, resulting in a broken hinge. I dreaded needing to replace the headphones as they are expensive. I was recommended to Steve and I could not be more grateful. He fixed my Bose headphones within 2 days at a very reasonable price. I am extremely appreciative to him and his business. I will definitely be using him going forward for any electronic needs.

I would definitely recommend! The owner is very friendly and helpful. He understands any problems I…read morehave with my devices and always gets the job done right! I've been coming to this place for 5-6 years and I'm always happy coming here!

I brought my iphone here for a screen repair and a broken home button. Not only were my screen and…read morehome button repaired, but the repairs were done for me while I waited. Not only was the work done quickly and correctly, but I was treated professionally and given a fair price. Earlier in the day a different cell phone repair store tried to charge me significantly more and pressure me into an additional repair I did not need. I will certainly be returning to V&V wireless in the future for my cell phone repair needs.

This place is buying other people's stolen phone, my phone was stolen and the last place Find My…read moreIPhone shows is this place, I tried calling to confront this store, the operator first said, do you want to buy it, than after knowing that I am not taking their shit of buying back my OWN phone. The operator hang up on me, and when I call in again they pretend that the store is a restaurant and hang up on me 3 more times. I am reporting this store to the police! DO NOT BUY OR REPAIR AT THIS STORE!! This is a place that tolerant and took part in theft!

I had to fix my Iphone X's screen. It was a fast process - 10 min max and the gentlemen there were…read moreso so nice. Great job! Thank you

One stop call replaced the charging port on my phone but now the speaker isn't working properly. I…read morehave to put the speaker on in order for the other person to hear me. Jeffrey, if you are reading this please give me my $65 back so I can buy a new phone. Thank you.

From the owner: I genuinely love what I do. I am confident and creative in my problem solving skills. I have a 8+…read moremedical/government background in IT. I speak Spanish as well.

Went to buy a screen protection for my Samsung Galaxy. They sold me the fiberglass protector for…read moreabout 25.00. Next day the protection came off I thought it was that they installed the screen protection incorrectly, so I went back for a refund or a exchange of protection. The guy gave me another one at no extra charge. One day after the screen protection reinstalled is coming off again. Won't really recommend going here to get a screen protection they only carry the fiberglass ones. Poor products. (Notice) I ask the guy if they have the other screen protections, the ones that the stick the entire phone and is not fiberglass. He say they dont carry those.

No issues yet! Fixed my phone once as a courtesy. Sells…read moreaffirdable and durable accessories.

I just moved to a new location in Huntington and just needed Internet so I picked the most basic…read morepackage from Verizon Fios where I provided my own router (it came to $62/ mth with taxes). I was so nervous about cabling in the house because the old owners had made all of these holes and had all these cut cables leading anywhere and everywhere. A technician named Joe called me to let me know when to expect me. He updated me on everything that needed to be done and was sooo good to my dog who is anxiety-ridden. Joe was able to empathize because he has a dog with similar issues; Joe is a tall guy and I have all wooden floors where any kind of footstep sounds loud! He was great letting me know he felt bad about creating more anxiety for the dog and whether it was intentional or not, he barely made any loud noises going in and out of the basement and house. Due to recabling to the location I wanted the router in, it took Joe probably more time than expected but he never showed it. He even stayed to make sure my router password worked and I was able to get on the Internet with no issues. He had noticed after the set-up that I lost the Internet (I had no idea but he was right!) and he again stayed to make sure I completed al the prompts needed for my router. This basic Internet package is great! The customer service was professional, courteous and knowledgable! I do hope someone from corporate sees this to recognize Joe. Having a background in customer service, I know for a fact the complaints probably out weight the compliments some of these workers deserve.

FIOS speed is the biggest plus. Customer service is wretched. If you can actually get through to a…read morerep, they either don't know the answer or give out misinformation. The website is impervious to customer feedback and is terribly confusing to use, to the point that sometimes give up altogether. I reserve a special word for FIOS TV. Today I received an email: "Your Verizon TV Plan Now Includes ESPN Unlimited!" Great! No one in my household watches sports. We didn't ask for this and resent having to subsidize the viewing preferences of others. I'd much prefer to be able to opt for other programming, but we aren't given that choice. Finally, the basic TV lineup includes a paltry handful of stations. Compared to Spectrum, it is pathetic. If it weren't for my wife, who highly values the wifi speed for her work, I'd cancel FIOS and return to Spectrum in a nanosecond.