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    Verizon Wireless - Your Wireless

    1.0 (2 reviews)
    ModerateMobile Phones

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    Russell Cellular

    Russell Cellular

    4.1(10 reviews)
    0.4 mi

    what they told me and what they delivered, two different things. Go to a Verizon Store, not a…read morefranchise. I had to go back to verizon and renegotiate the whole deal. Not the two free phones with no trade -ins as promises and a bill over $150 as compared to the $100 they told me. Again, go directly to verizon.

    I've been a Verizon customer for 27 years and have had varying results with each experience. I…read moreasked one of my friends where she goes and she said the Verizon store in Woodbury on Jericho Turnpike. Ask for John. He was amazing. We discussed what I wanted and he made suggestions. I went from an iPhone 13 to an iPhone 16. The new phone is bigger with more storage, etc. It was backordered, and when it arrived, he transferred all my information to the new phone. He answered all my questions. Showed me the new equipment I would need. He made sure all my settings were updated and current. He Bluetoothed the new phone to my car. He was great. One Sunday afternoon, I stopped in to get a new phone case. John was already helping a woman at the desk. I offered to come back, but he said no, I can help you too. I sat down next to her and shortly thereafter, a third woman walked in needing assistance. No problem. John helped all three of us. 3 "mature" Long Island women were talking to John and each other simultaneously, and he never lost his cool. It was impressive!. Go to Verizon on Jericho Turnpike in Woodbury. You will not be disappointed!.

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    Russell Cellular
    Russell Cellular
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    Entourage Of Woodbury

    Entourage Of Woodbury

    1.0(1 review)
    1.2 mi

    Horrible experience. Lied. And then cursed out my 17 year old daughter and told her to get out of…read morethe store. Details - Ordered prom dress. Dress came from manufacturer with big stains across front of dress (new?) and embellishment coming off. Offered to have it cleaned because not enough time to get new one (not true). Told them no way stains were coming out. Sales person said "it will be dark at prom. No one will see it." Is that a way to sell a new, expensive prom dress? Then she said, she she could get a new dress - Promise - within four days. I was concerned and came back next day to see owner who wasn't available by phone (even though they spoke to him. When I saw him next day, he gave me his word he was ordering a new dress. Why was I worrying? Didn't I believe him? " I was being ridiculous" "New dress" that "came in" was same dress they tried to clean that now had runs where they tried to clean it, stains in some places including underskirt. Resewed embellishment with different color thread. When called them on it, they finally agreed to give money back. Daughter (17) waited 25 minutes for credit slip to credit card and then got cursed out by 60+ year old male owner and told to 'get out of store'. By that point two weeks til prom and no dress. Went to Ask Alice in Syosset who called same manufacturer and had dress in four days (holiday weekend). My daughter has dress (new) without stains or hassle. They were very nice and helpful and saved the day. Boycott Entourage in Manhasset. They are liars.

    Optimum

    Optimum

    2.7(3 reviews)
    1.4 mi

    I went to the Optimum store with my little Apple TV hand sized box and small remote control to…read moreexchange them for an Optimum Box. I was told by John that they were out of stock And weren't getting anymore Optimum boxes until Wednesday 10/4. Really ??? What's wrong with this picture. This Optimum store covers a portion of the populated North Shore and the store is out of stock on a basic cable necessity . A second problem was why my Apple box was freezing up & stopping. John told me it might be a slow speed. Did I know what my speed was?? No idea said I.john asked me how many pcs, tvs, laptops, etc. did I have? Phones, iPads, cell phones, laptops, etc, the answer was MANY!!! This was one of the first time technical person analyzed my speed. And what's troublesome is I'be been an Optimum customer for over 40 years. John and Walter analyzed my situation, Told me my speed was only 300, describing It as a 3 lane highway. They wanted to upgrade me to 1 "Gig". I understood it would be like adding an HOV lane. The upgrade added some extra bucks to your bill but I said YES. I brought the Apple box home and it now works like a charm. Thank you John & Walter. I wonder how many people work remotely from home and have asked their cable provider about their speed or how many times have the techs asked them??? I rate the Optimum Company a 2 for their lack of stock in their stores and for not training their field techs to investigate a customer's "need for speed" to quote Maverick (Tom Cruise).

    Visit the Syosset store. A very attentive and caring team. They are happy to assist you in…read moremaximizing your mobile, internet and TV experience

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    Optimum
    Optimum
    Optimum

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    Verizon Wireless - Your Wireless - mobilephones - Updated May 2026

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