Yes, good store. Both Ed & Umi (sp?) are professional…read moreknowledgeable and a pleasure to work with. They also help to find the most accommodating sales position for purchase of a phone or Internet .

Love this new location on Jericho Turnpike! The inside is pretty clean and you can go in and out…read morewithin a few minutes if needed. The only downside is the parking. There's parking in the back but it can fill up pretty quickly. You're not suppose to park in the Dunkin' Donuts lot next door but you can get away with it. P.S. They do offer the T-Mobile Tuesday items!

I went to the Optimum store with my little Apple TV hand sized box and small remote control to…read moreexchange them for an Optimum Box. I was told by John that they were out of stock And weren't getting anymore Optimum boxes until Wednesday 10/4. Really ??? What's wrong with this picture. This Optimum store covers a portion of the populated North Shore and the store is out of stock on a basic cable necessity . A second problem was why my Apple box was freezing up & stopping. John told me it might be a slow speed. Did I know what my speed was?? No idea said I.john asked me how many pcs, tvs, laptops, etc. did I have? Phones, iPads, cell phones, laptops, etc, the answer was MANY!!! This was one of the first time technical person analyzed my speed. And what's troublesome is I'be been an Optimum customer for over 40 years. John and Walter analyzed my situation, Told me my speed was only 300, describing It as a 3 lane highway. They wanted to upgrade me to 1 "Gig". I understood it would be like adding an HOV lane. The upgrade added some extra bucks to your bill but I said YES. I brought the Apple box home and it now works like a charm. Thank you John & Walter. I wonder how many people work remotely from home and have asked their cable provider about their speed or how many times have the techs asked them??? I rate the Optimum Company a 2 for their lack of stock in their stores and for not training their field techs to investigate a customer's "need for speed" to quote Maverick (Tom Cruise).

Visit the Syosset store. A very attentive and caring team. They are happy to assist you in…read moremaximizing your mobile, internet and TV experience

I must say I was very happy we decided to go to the Verizon in Jericho. I had just lost my phone in…read morea large store. I was in a panic. We went to the closest Verizon to understand "Now What". We were greeted by Greg who helped us tremendously with our options. Finding the best phones and deals for me. At checkout everyone was was efficient and friendly. All in all a good day of shopping.

Verizon reminded me to drop off a device. I showed up thinking that they would just take the…read moreequipment from me - instead I've been waiting for more than an hour. Their reason for the long wait is that they are under staffed. And this is the only store that takes in dropped off devices. Truly disappointed with their service. Why even sign in when people skip the line and ask for help. Truly disappointed. Dont ever get Verizon and if you do, I would switch. And don't ever come to this location. Such the worst experience.

I've been a Verizon customer for 27 years and have had varying results with each experience. I…read moreasked one of my friends where she goes and she said the Verizon store in Woodbury on Jericho Turnpike. Ask for John. He was amazing. We discussed what I wanted and he made suggestions. I went from an iPhone 13 to an iPhone 16. The new phone is bigger with more storage, etc. It was backordered, and when it arrived, he transferred all my information to the new phone. He answered all my questions. Showed me the new equipment I would need. He made sure all my settings were updated and current. He Bluetoothed the new phone to my car. He was great. One Sunday afternoon, I stopped in to get a new phone case. John was already helping a woman at the desk. I offered to come back, but he said no, I can help you too. I sat down next to her and shortly thereafter, a third woman walked in needing assistance. No problem. John helped all three of us. 3 "mature" Long Island women were talking to John and each other simultaneously, and he never lost his cool. It was impressive!. Go to Verizon on Jericho Turnpike in Woodbury. You will not be disappointed!.

what they told me and what they delivered, two different things. Go to a Verizon Store, not a…read morefranchise. I had to go back to verizon and renegotiate the whole deal. Not the two free phones with no trade -ins as promises and a bill over $150 as compared to the $100 they told me. Again, go directly to verizon.

I am not the type of person who leaves bad reviews unless it is truly warranted, but this Bethpage…read moreplace is completely dishonest. Brought my pristine Pixel 9 Pro XL here for a vertical green line running from the bottom to the top of the screen. This is the exact qualifying symptom under Google's 3-year Extended screen display Repair Program. The policy clearly states the free screen replacement is only voided if the display is cracked, the cover glass is damaged, or there is liquid intrusion. My phone was fully functional with zero issues, no glass damage, and had none of the damage specified by Google. Despite this, the staff took my phone to the back and claimed "minor display screen dings and scratches" not visible to the human eye, to deny the free repair--the exact same scripted excuse they gave another customer with a perfect Samsung phone standing right next to me.They systematically deny valid manufacturer warranties just to trick you into paying out-of-pocket fees. I walked out, contacted Google, and they recommended the next closest store so I went there 3 days later to the Garden City uBreakiFix location instead.They fixed my phone under warranty for FREE in under 2 hours with zero hassle--no questions asked or advance warnings given. Just examined the phone and proceeded with repairs. I would never recommend uBreakiFix Bethpage to family & friends. Hopefully they change their tactics and become honest in their dealings. It was a waste of time and a wasted trip; I should have looked up their reviews first. Same store franchise, different locations, completely different diagnosis and two different outcomes, who would have imagined

So first off this company is offering a 5% discount for " good reviews and mentioning the techs…read morename" If that isnt manipulating their yelp reviews nothing is Second off, I brought my phone in for a repair that was supposed to be covered under the extended warranty from Google. The manager hid in the back like a coward and made the counter person tell me that they aren't accepting the warranty because of these deep scratches in the screen but otherwise the warranty would have been covered because they don't think Google would accept it. This manager is an absolute loser. Happy when these stores close down. Stay away from these scum.

There are cell phone stores and then there are cell phone stores with a difference. The moment I…read morestepped into this place I felt great. It's beautifully designed and you kinda understand the tag line "where phones get pampered" My SIM card was set up and activated and the collection of cell phone cases I found there was pretty amazing. They're extremely quick and professional with repairs too. I don't recommend a place unless I'm actually a satisfied customer. I would totally recommend this place. Probably the best one I've been to in Long Island. A word of thanks to the owner. The guy offered premium customer service. They're also helpful and friendly. Thanks mobile spa for taking care of ALL my cell phone needs in a fun and professional way!!

I bought a groupon from here only to drive there and figure out this location is closed down. I got…read morerefunded from Groupon but they should be taken off the site and on here.

Expect your bill to keep increasing. They blame it on expenses but their profits were over 77…read morebillion dollars Last year. I have been a loyal customer for the past 14 years. I am senior on a very tight budget and every cent counts. I am tired of paying for the upgrades in the bosses yachts. Time to look for a new carrier.

I have been a Verizon subscriber for 20+ years and I live near this store…read more They are as attentive as can be when you inform that you are looking to upgrade or extend your service, but my past FOUR visits were intended to be for account (new employer) revisions and/or smaller equipment purchases and I walked out after being made to wait for 30-40 minutes each time, despite seeing numerous Representatives (the ones with the iPads around their hands) standing around and not assisting other customers. I will call the mothership in order to handle my revisions, but will not waste any more time entering this store. TERRIBLE service!

I called yesterday to ask about pricing for my shattered iPhone 16 screen. It seemed reasonable so…read moreI brought the phone in today at the scheduled time. I was helped right away and I sat on the couch to wait for it to be repaired. About 5 minutes later the gentleman that was working on it showed me that my screen protector had shattered but the screen itself was perfectly fine. I think we all know how easy it would be for him to not have been forthcoming with that information and I am grateful for his honesty. He replaced the protector for a nominal charge and won a customer for life!

This place is absolutely atrocious. I have come years ago once and had a decent experience, so I…read morecame back again to fix 2 ipads. They give you one price, fix the device which takes forever, then increase the price when it's all done. They also force you to use cash or zelle, to evade taxes... which is fraud. Go elsewhere to fix your devices!