Super fast and great service. Price is fair as well. Would definitely come back for any problems.read more

Thank you so much for the help. I had an unusual repair that needed to be done ( micro soldering)…read moreand they were able to come through. The repair was done quickly and perfectly. I can't thank these gentlemen enough. Young guys with old school customer service and professionalism. I am extremely appreciative of how they operate.

I shattered the back of my phone and I ended up with a black screen. I went to one other phone…read morerepair place before this and they informed me that they would have to order the part which wouldn't arrive till this Friday. So I left and came here. They were able to fix my black screen within 30 minutes. They also did it through my phone insurance so I only have to pay the deductible on my bill. The guys working here were fast, friendly, and professional.

Matt helped me through a repair. Unfortunately the repair needed a redo and he and his staff…read morehelped me as best they can with it. Even though it wasn't the perfect outcome I appreciated the communication and how it was resolved. I'd recommend this shop without hesitation.

The only reason this isn't 5 stars is because theres not nearly enough people working in this…read morestore, however... Joselyn at the print desk was EXTREMELY helpful and patient even though the computers/machines were giving her issues and the line was building she stayed positive the entire time and was able to print everything i needed for my upcoming wedding. THANK YOU JOSELYN!!!!

Joseph M. could not have been nastier or more condescending to our situation. My mother and I were…read moredealing with prints for a funeral and he was nowhere near cordial let alone sympathetic. When we asked questions his response was he previously worked at RadioShack so he stated he was "an expert". He also was more than happy to brag to other employees that he had been "day drinking" and was "hungover". So unprofessional

I had broken my screen on or about March 7th, and made a few calls to try and get it repaired…read more Everyone wanted me to drop my phone off for a few days and wanted over $200. When I called Kevin at Red Hot, he wasn't sure if he had a replacement in stock and would call me back. He called me back within 15 minutes and said he has one in stock, but the color was not the same. I really needed my phone, so I didn't care about the color. He also explained that I could not get OEM because my phone is so old. No one else told me that. He told me to come down and within 30 minutes he was done. I was so happy, iI went home and put on a new scree protector. It wasn't until the next day that I noticed that I wasn't able to type "e or 3". I downloaded a screen tester and found a dead spot. I called Kevin immediately and he said he woul order another screen. It came on a week later and he changed it within about 3 hours, he was extremely busy that day. The next day I noticed that ghe volume up button was not working, another defective part. What are the chances? Within minutes he took some part of the defective screen piece and put it on the new one. Now it's working great!

I got my screen repaired quickly and professionally while i waited in the car ( due to the Covid…read morerestrictions) not even 25 minutes to fix. Once fixed he brought the phone to me in my car, great SERVICE. I was even given a screen saver and the phone charging port cleaned. It looked like a brand new phone. The prices here are great and will recommend to everyone i know. Thank you.

This is my second time in I fix screens at this location. The first time they fixed my son's…read morescreen on our iPad and they did it for a very reasonable price. The best part about that was it was done in about 3 hours. The iPad has worked perfectly since then. The second time I went into this store was just this afternoon looking to see if they could help me with my older son's iPhone 5S. You see the big company we call Apple, pushed out an IOS 9 update before all the kinks were worked out and well I was told by two apple employees that the update killed my son's phone because it was too old (it isn't even two years old yet). Their idea of a fix was to update his phone to the new iPhone 6plus using their new leasing. Well I am not satisfied with that answer so I have been searching for help. Here is where, Nora, comes in. She was in the Deer Park location and as soon as I walked in I was warmly greeted by her and she listened to my problem and right away she was off and running trying to help me fix my son's phone. She genuinely cared about it not working and tried everything she could. She actually got further along then either Apple Rep did and showed more compassion about the problem then the Apple employees. Although we still have not figured out what went wrong with his phone, we are at least a step closer to an answer. Do NOT hesitate to use this location for any and all of your repair needs. Thank you again Nora for trying to help out today. I do appreciate it.

I came here to fix my screen and realized the next morning when i went for a run Icould'nt see…read moreanything on my screen and had a picture of a screenshot of my screensaver months before and how it looked that day and he refused to fix the error for free so i left and not to mention now my battery dies very quickly!

I left my phone to be repaired. The next day I was suppose to pick it up at 3pm. When I arrived,…read morethey said 2hrs more. 2hrs later, I called and they asked me to give it another 1hr. Work appeared fine. This place never opens at 10am despite it listed as the opening time. I even called on friday and was told it opens 10am on monday, to which I said I will see you at 10am on Monday. Get there 1028am. No lights on. I paid for a replacement item, originally told it should arrive Wednesday. On Wednesday they said it was delayed for Thursday's holiday (Juneteenth). Called Saturday. Was told item still didn't arrive and that they would call me when it arrived. One week later I called, they said they had the item but there's no note to inform customer. The item ordered was suppose to be in connection to the original issue that brought me in. After the previous work they completed, there was damage to speaker resulting in the other person having difficulty hearing me. However once again, I was told there was no notation of that. How convenient. Whichever worker assisted me today was on a personal call when I arrived. He never hung up entire time I was being assisted. Last time I will use them for any services.

It looks like I was lied to and ripped off. I trusted this proprietor and in desperation came there…read morewith my dead phone -- at this writing six weeks ago. While he did give me a loaner phone, he assured me that in most cases it can be fixed -- it just takes more than a day or even a few days. So now I'm left to deduce either he sent it out and it was lost or he flat -out sold my phone. Here I willingly handed over my phone and allowed this to happen. I miss my phone and everything that was on it throughout the more than 5 years that I had had it -- which was my whole life on it!! He doesn't even call me and let me know how things are going -- just apparently screws me over.

What an amazing experience! Thank you for helping me upgrade my Iphone 12 Pro to an Iphone 17 Pro…read more Everyone here treats us like we are family. We can't thank you enough for a great experience and such kindness. The phone and service works great to Casey and his team. Thank you so so much. We appreciate you all and will never recommend anyone to buy a phone anywhere else.

My brother-law had highly suggested R & K several years ago and have been coming here for my phone,…read moremy wife's and 2 daughters ever since. They always go above and beyond and are always available to help you with any issues. This past week I had accidently dropped my phone and the glass had crack so bad it was hard to read the screen. I knew my phone would be available for an upgrade in few months and was going to wait but this had prompted to upgrade sooner. I arrived on Saturday morning and was greeted immediately by Wade. He was very patient, courteous and efficient. He explained all my options and suggested the best course of action for me and kept me updated with each step of backing up my old phone, the purchases process and setting up my new IPhone 7 Plus and told me about all the new features. By the time I was done I had a new IPhone 7 Plus with all my data and apps just like my old one with a vey fair price for all I received, phone, tempered glass, case and car charger. Ever since I have been coming here the owners Raj and Karan always come out say hello and give you a warm welcome. No wonder they have been consistently growing their business, now in many other locations and I will continue to give them my business.

I desperately reached out to my family and friends regarding my broken Bose headphones after I…read moredropped them, resulting in a broken hinge. I dreaded needing to replace the headphones as they are expensive. I was recommended to Steve and I could not be more grateful. He fixed my Bose headphones within 2 days at a very reasonable price. I am extremely appreciative to him and his business. I will definitely be using him going forward for any electronic needs.

I found Steve recently when in need of electronic repair and I am so fortunate. He is a trusted…read moreexpert with a mastery of technical knowledge. Fantastic customer service and wonderful personality. He is the person to go to for all your technical needs and a 100% pleasure to know and works with. Very fair prices. Feel so lucky to know him.