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Flushing, NY

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Evolution Wireless

5.0 (3 reviews)
ModerateMobile Phones
Open • 9:00 am - 7:00 pm

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3.2(13 reviews)
2.1 mi•Auburndale, Flushing
•$$
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Hey Friends, How is everyone today? I choose T-Mobile for my Cellular needs. I'm really pleased…read morewith the personal customer services that I receive. Any difficulties that I can't fix, the customer service Staff at their brick-and-mortar stores is always well trained to troubleshoot and quickly fix any issues. Product Knowledge is very important, I require my sales counselors to have the most up-to-date knowledge and training in these new and constantly evolving devices. At the cost of about $1,000, each for the cell phones, it's so important that your devices are warrantied. It's also critical that a support staff is 24/7 available for assistance. Whether in person or by telephone I know that I can always get some help, when the phones have issues in the middle of the night. I was very pleased with the service I received at the T-Mobile today I needed some new earbuds. As technology is constantly advancing, I was introduced to the new wireless Beats. They are very interesting and lightweight. I also purchased my usual Plantronics wearable earpiece that I use in my businesses. Thanks so much to the Manager Miguel, for making my visit, an enjoyable learning and Shopping experience. With the Free private parking, I can stop in and impulse shop here at anytime. Thanks for the help again today..see you folks again soon. JIM D.

No stars. Had to do one to get review posted. Would do negative if I could. Wish I had read some…read moreof these reviews before I went here. These people are not only scammers but the rudest, lazy and obnoxious people ever. A team of 2 reps sold me on changing my plan to a promotion for the same amount of money as I was paying and I ended up paying $100 more per month for 3 months. When I went to try and get my old plan back they said they couldn't help me. Call T-mobile support. Which I did and they conducted an investigation and found that they needed to correct this at the store. I went back and was told by the ignorant Manager, Greg, that not only could he not help me but that my husbands NEW phone had a virus and I would need to take it to a tech or get another new phone. What??? My Regional manger is in tomorrow and he will call you. He didn't so i went to the store. He was there hiding in the back and refused to come out and even discuss my issue because he just got back from vacation and had work to catch up on. Who does that! Not even acknowledge the customer or their problem cause he is too busy. I called T-Mobile and they were so sorry that they switch me to another plan paying less than my lesser amount and asked me to always go to a T-Mobile, not a third party retailer. By the way, no virus either. Called T-Mobile and tech support found an app that was downloaded and once removed, everything was fine. The staff is rude, clueless and should not be working for T-Mobile.

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Evolution Wireless - mobilephones - Updated November 2026

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