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    Verizon

    1.8 (75 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Verizon

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    2 months ago

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    7 months ago

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    2 months ago

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    2 years ago

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    4 years ago

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    7 months ago

    worst place .Indian sales person lie to get customer.first month bill charge cu whenever they want.manager is unprofessional and rude

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    3 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    9 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    13 years ago

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    9 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

      Overall, I had a wonderful experience and was thankful to have Louisa assist me.

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    Verify this business for free

    People searched for Mobile Phones 4,761 times last month within 15 miles of this business.

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    Astound | Long Island City

    Astound | Long Island City

    (113 reviews)

    Woodside

    Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

    As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

    Bway - Bway Wireless 100M in Soho

    Bway

    (10 reviews)

    SoHo

    Was considering signing up with them but....I'm not so sure they are truly a 'local' NYC-based…read morecompany. When I called to sign up (THREE times now, but still no call back) it was as if I was connected to some 'answering' service in a backroom in the Midwest somewhere. (I don't know many local companies with answering services besides doctor's offices or plumbers or something.) Also, the woman seemed to have an accent (NOT New York). She also seemed to not know NYC neighborhoods...when I gave her my Astoria address she was like 'ok, so that's in Astoria, New York, 11105'? The way she said it, it was as if she'd never heard of Astoria. I then said to her 'is this an NYC-based company?' She seemed to hesitate. I told her I was under the impression it was. She then said 'oh yes'. I said 'and where are you located?' She said 'I'm at the head office....Broad Street...I mean...Broadway'. Hmmm.... Another time I called and was told that 'Josh' (apparently the only person at this 'office' who can set up a new account)...that Josh was 'on vacation' apparently abroad...that he was 'asleep right now'...but that they'd send him another message to call me. Also interesting is that of the FEW reviews they have on Yelp, one reviewer has only written ONE (stellar) review ...naturally for Bway.net....and the other reviewer has only written TWO reviews. Hmmm

    Bway is simply everything good left in this world. A human touch to the service with actual…read moreinteraction with people you can get to know. The barren cold alternative I tried was the big corp internet provider in NYC. Bway offers amazing reliable and fast service. An internet you can rely on. While all these perks come at a higher tag, there is an astounding amount of frustration you are saving yourself from. Trust me. Every little interaction with the big corp internet providers in town will leave you feeling frustrated, empty and violated. Bway is worth every penny. In addition, they offer a static IP as a standard. You always have a dedicated reliable line. That opens up a multitude of potential.

    Spectrum - Employees and router

    Spectrum

    (1.1k reviews)

    Flatiron

    Spectrum doesn't not support veterans. My nephew was fired the week he was going on deployment to…read morethe Middle East and was told it was because of poor performance, though he never received any prior warnings verbally or in writing about his performance. Don't support spectrum.

    Spectrum Phone Call is on my calendar every May. It was in 2023 they turned off my Time Warner…read morecable box and said I had to switch to a Spectrum package. That first year it was $165 a month then the next year $185 and in May 2025 it was going up to $245 a month for cable and internet. It's a bunch of channels and apps I don't use and high speed internet like I'm gaming. The first representative made my head spin. After 26 minutes I said leave it as is for now. I needed to think. Then I remembered I was just going to cancel my cable if they wouldn't give me basic. So I called back to cancel and a much nicer service representative searched for a plan with better promotions and less bells and whistles. Another 34 minutes on the phone. I'm exhausted. Bottom line is for now I'm going to pay $146 a month for cable and internet. When I return the cable box and stream to my television I'll save another $15 and tax. I'm sure not forgetting that if I keep seeing my bill increase I'm going into the store and cancel the cable. They won't want me going off in the store when they get on my last nerve! I still think I'd be happier with Verizon. At least I would only get one bill. I definitely can't recommend Spectrum!

    Verizon - mobilephones - Updated June 2026

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