This place is a class act! The gentleman inside, named…read moreFisher, was the most knowledgeable and friendly fella ever. Such a nice guy. Took care of my phone in short order 100%! Said in most cases, the phone is fine but a new screen or some such part will fix it just fine.....he was totally correct! Said it has a 90 day warranty as well! I have 4 kids so no doubt I'll be back with more phones!lol

Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything went well ! The store manager Josh did not only…read moretake the time and effort to help me guide me on how to find the parts at my 1st visit, he also waited for me even after store hour at 7 pm to pick up my headset ! 100 out of 100!!!

My 12-year-old computer would not turn on so uBreakiFix was recommended to me by a friend. Since…read morethey were local to me I brought my computer there to repair. They diagnosted it to be a bad mother board and processor. I told them to go ahead with the repair. They ordered the parts, and it was a couple of weeks, and the parts never came so Asad had some time, and he repaired the motherboard by replacing some components which he tested to be bad. Identifing and replacing components is a difficult task, I know because I have been in IT most of my career. So kudos to Asad. He was very patient and never gave up on my repair and a pleasure to deal with. I would highly recommend uBreakiFix for all repairs. Now I know where to bring my devices if needed.

Over the past few years I have had my laptops repaired there twice. I have no complaints whatso…read moreever. The guy's in there are fair and honest and I never felt like I was being steered in the wrong direction or given bad advice. If I have any further issues arise in the future, I wouldn't hesitate to go back.

I bought a high end refurbished laptop. I was told " it's better than new with the upgrades" Well…read morethat piece of sht. was brought back three times because it froze up and once wouldn't even open...Shyan you're a low life shyster!

Great service at reasonable price. Will use again in future. My phone was fin def while I waited.read more

Great service. Fitting name. Had screen fixed in no time. Highly reccommended. Get your phone…read morefixed here you will not regret it

8/9 Visiting uBreakiFix by Asurion was a worthwhile…read moreexperience to get my phone repaired. I walked in just as a customer walked out and after I, the flood gate opened wide. The rep was very professional and cordial. The rep attempted to get my phone up and running, I was told that the mother board in my phone was corrupt. I do recall downloading an app call Eat Around Town. After a day, I noticed that my phone was acting up. I am not saying that the app corrupted my phone but at the same time, I am not counting it out. While I was there for about one and a half hour with no positive results, I was informed about every step and process that they took with a final word of "I need a new phone." At least everyone in uBreakiFix was getting along with each other and the representative control the crowd with laughter and stories. It made for a less stressful situation. I was not the only PO person who had problems with downloading apps, but I was the only one that had to get a new phone. They tried to fix it but it just did not happen.... Inspire more, Yelp more!

I brought in my Asus ROG Strix Scar 18 which was worth over 4k for repair, I come back 5 days later…read more(supposed to be 4 but they told me to go the next day) they return my laptop with a noticeable bump and a bunch of scratches on the case of my laptop. I wouldn't trust these guys with laptops or anything expensive at all. I don't think they properly handle things with care at the back because I expected my laptop to be repaired, not damaged even more.

Hotspot Is Great Store Very Helpful. They are Very Professional and very Helpful When it comes to…read moreYour Cell Phones And Bills.

Had an easy time preordering my iPhone. The employees were…read morereally nice and very helpful

Courteous, professional, polite and knowledgeable- that was my experience talking with the owner…read more I needed my battery replaced in my iPhone and the gentlemen took care of it in under an hour.

very good location for repairs, as a technician myself my phone was damaged beyond repair and they…read morewere able to solve any issue I had. They also fixed my Ipad as well. Very good work and ill be getting my devices fixed here and make referrals to friends and families too

Guys here are great. Prices are reasonable. I had my iPad…read morefixed here and my phone a few times. No complaints from my end.

Don't recommend this store. I fixed my phone at this location.i am facing more problem.with my…read morephone.

screen repair services are a dime a dozen. Fortunately, the business knows that treating potential…read morecustomers attentively matters. I was greeted and attended by owner when I came in. iPhone screen was fixed in 20 min. It's been about a month and no issues with new screen. It didn't hurt that he put a new screen protector free or charge. Thank you again!

Be Careful With This Place!…read more I brought my computer in because it wasn't turning on, and at first the owner seemed helpful. He told me it was a "simple power issue" and said it would cost around $50 to fix. A few hours later, he called me back and suddenly claimed there were multiple problems--now the motherboard "looked suspicious," and he said he might need to order special parts. I asked for proof or photos, but he just talked in circles, using a bunch of technical words to confuse me. It felt like he was making up issues just to raise the price. He said, "I already opened it up, so I have to charge you either way," and then mentioned a new fee--conveniently just under $100. I ended up paying more than double what he originally quoted, and my computer still wasn't fully working when I picked it up. It honestly felt like a scam. I saw another customer arguing with him while I was there, saying something similar. Avoid this place if you don't want to be tricked into paying for "repairs" you didn't ask for. This place is not professional!!!

This is actually the first time that I have ever written a review of a business and I am doing so…read morebecause I truly am appreciative of the great customer service that I recently received when I had two of the screens and the battery replaced on my i-phone 6 and i-phone 6 plus . I went to the street talk in Roosevelt Field mall directly in front of AT&T, and was helped by the male tech there whose name is something like "RanJan" I went on my lunch break and was able to wait and watch him actually do the repair. The price was pretty reasonable/competitive and they did offer me a discount since I had more than one thing being serviced. In any event, they fixed a screen apple wouldn't fix and it was less than it would have cost me if apple did do it. Unfortunately, about a week later there was an issue with the battery I was given (it must have been defective) and it pushed up and broke the replacement screen. I brought the phone back and he called the owner and the screen and battery were replaced again at no charge. Thank you again for your great customer service and I will be sure to come back to you if I ever need my phones repaired in the future.

If I could offer them zero stars I would. I provided them a phone an iPhone 14 Pro Max that had a…read morecracked back and one camera lens which they repaired for $170. We then gave the phone to my son for Christmas and when he opened the box, the phone no longer worked when we went back. It was after their luxurious 15 day warranty. And they wouldn't help us at all. They wouldn't even look for the repair ticket in their computer system unless we had the specific date of the transaction which sounds like the most outdated computer system on the planet. You should have seen the look on my 12-year-old son's face when he realized that he wasn't ever going to be getting that phone for Christmas. So now I am out $170 and I have to figure out how to get him another phone. What a waste. And I love the fact that I was told that they can't help because the warranty is 15 days. The warranty being 15 days is a piece of paper with words on it. Anyone is allowed to be helpful if they so choose.