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    GatecomUSA

    4.6 (80 reviews)
    Closed 11:00 am - 7:00 pm

    Get pricing

    Response time

    4 hours

    Response rate

    100%

    Services - GatecomUSA

    Data recovery

    Desktop computer body repair

    Desktop computer support

    13 More Services

    Device support or repair

    Telecom or network services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer repair

    Printer support

    Smart watch support

    Tablet body repair

    Tablet support

    Video game console support

    GatecomUSA Photos

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    Recommended Reviews - GatecomUSA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    This was the damaged board I brought in. GatecomUSA miraculously brought this board back to life.
    Will R.

    You need to go to GatecomUSA for a repair. I truly couldn't recommend this store enough. The owner, Stephan, is down-to-earth and amazingly sincere for someone with amazing skills. I had a refurbished PS4 Pro that I had accidentally ripped the PSU pads completely off from the motherboard. As a refurb, it already had been soldered once before by a previous owner, with PSU wire melted and solder everywhere except on the pads. I was ready to give up hope, looking at the poor condition of the board. I asked around however, and a number of stores quoted me a price with long disclaimers before even looking at my board. Stephan was the only one that cared to look at pictures first, and when I came in with the board because I was hoping for a miracle, he offered to look at it and see if he could fix it without a deposit! I had to insist he take some payment because he was spending his time to help, but he said it was more important for him to do a job well over anything else. I was completely in awe of his empathy, extensive knowledge, and business ethic. And he gave me my miracle, because he managed to microsolder my broken board somehow and brought my system back to life! He's like a doctor for tech, full of knowledge, amazing bedside manners, and surgical hands. And even though he knew how much the system meant to me, as it's my only source of entertainment when I have any free time, he offered me a good price. He just amazed me time and time again, with his skills and his humble, kind, and sincere approach to his craft. I wanted to tip him and he said no, for him it's more important to rise to a challenge and do a good job. I honestly, honestly, honestly could not recommend GatecomUSA more. In a time where there are many crooked stores that only care about money rather than your treasured tech you're hoping to salvage, GatecomUSA is a true diamond in the rough.

    Y L.

    I've had a great experience with GatecomUSA. I needed to add an extra driver to my desktop and they helped me with a very reasonable price. The bigger stores were quoting me double for the same service. The two gentlemen whom I encountered, sorry didn't get your names, were not only patience and nice but experienced and knowledgeable. I have peace of mind knowing that I if anything happens to my computer I can go back and get top-shelf service.

    My Dell G15 gaming laptop died on me, less than two years old. It froze, and it would only power up for three seconds and then shut off, blank screen. I tried to fix it myself, I discharged the power and did multiple resets, replaced the ram, disconnected the wifi, nothing. I wanted to try a local repair shop first before sending it to Dell. Saw the reviews here and dropped it off. I was pretty sure it was a hardware problem, and I wasn't hopeful, or was expecting a steep repair cost. Well, after four days, it was fixed! I was utterly shocked! They said the video card connection, the pins connecting with the motherboard, somehow got messed up, but they got it working again. I was so thankful as the repair price was reasonable and very fair. I felt they spent a lot of time working on my laptop, with frequent phone call updates. And the owner, Stephan, he's a very friendly and kind man. I felt he really wanted to get to know me and my story, and made sure I was taken cared of. Very impressed with the service here, and will always remember my experience with them. Thank you so much, Stephan!

    Kerry Y.

    I saw the store when I was driving by. Love the yellow and blue design! I went to fix my phone screen once and then it became my electronic devices supply store. I am not a tech savvy so if there is anything I wanna buy I will just go to the store and let them recommend for me. They are true professionals. Oh and the price they charge for fixing my phone screen is even cheaper than Chinese store! Cameras, game keyboards, antenna cables, other kinds of cables, iPad holders, headphones, phone cases, speakers... Name it they have it! And I heard they have online store too. Good place to buy and repair electronic stuff!

    Helen C.

    This place probably has the LOWEST prices ever when it comes to repairing your laptop and phone. They also fix it so quickly that you can drop it off and pick it up on the same day! Don't bother going to Best Buy or even think about going somewhere else. They all take too long and they're overpriced in my opinion. You're probably already stressed about your electronics being broken. No need to be MORE stressed, right? And if you're lucky, you'll be able to meet the owner, Stephan. He's so nice and friendly. He double checked to make sure that my laptop was working again before I left, and he gave me a sturdy bag to take it home. If my laptop ever breaks again, I'll always bring it here!

    This is so fake.guy 100%knew he was speaking nasty. If he did experience loss, the higher power will do what's best.

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    5 months ago

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    Max C.

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    10 days ago

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    10 months ago

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    2 years ago

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    1 year ago

    Professional and efficient! They are able to fix my computer issues in a timely manner

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Max C.

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    2 years ago

    The customer service is good. I am waiting for the printer tray to get fixed, hopefully this works!

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    Max C.

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    3 years ago

    Best service done. Had a Beats Headphone issue and they were able to fix it. Don't hesitate to come here for repair issues.

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    Max C.

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    5 years ago

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    3 years ago

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    2 years ago

    Customer interaction and communication are great! Prices are fair. Will definitely do business again.

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    8 years ago

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    4 years ago

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    8 years ago

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    4 years ago

    Very fair place, owner cool guy I have no complaints. I will definitely go there again.

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    Max C.

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    3 years ago

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    9 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - GatecomUSA

    Would you be able to repair analog stick drift on a PS5 Controller (and if so, how much would it cost?)

    Yes, we repair. It will be $138.25 to replace sticks. If you have customized controller it is worth… Read more

    Do you come to the home for onsite help no way I could drop the pc off .?

    Yes we do. What is the issue?… Read more

    Do you fix Sony Smart TV ? I won’t turn on. The red light blink 4 times and tv won’t start.

    Good morning, David! Thank you for contacting us for your TV repair! May I ask you about the… Read more

    Max C. I am talking about ps4 slim that is bug infested (insects) and what's the cost.Thank you!?

    Thank you for your reply! Assuming your ps4 is properly working condition, it will be $120+tax.… Read more

    Do you guys fix ps4 slim that are bug infested and what's is the price?

    Hi, Dilan! Thank you for contacting us for your project! Are you talking about program viruses or… Read more

    How much does it cost to fix the screen on an apple iPhone XR?

    Good morning, Stephen! Thank you for contacting us for your repair! It will be $109.97+tax,… Read more

    How much would a screen repair for iPhone XS Max cost?

    $149.97+ Tax Thank you!

    Do you purchase used laptops or other electronics like Mouse, and keyboards?

    No, We don't

    Do you guys fix Apple watches and if so how much do you guys take for it?

    Yes we do repair Apple Products We need size and model info! Thank you!

    View All 12 Questions

    Review Highlights - GatecomUSA

    I have trusted gatecom with my families tech for decades and i will continue to do so.

    Mentioned in 10 reviews

    Read more highlights

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    Happy Electronics

    Happy Electronics

    (6 reviews)

    Downtown Flushing, Flushing

    Happy has better prices than big box competitors (even during their Black Friday sales). There's a…read morelimited display, so do your research beforehand and bring them a model number of what you want. In the past 12 years, we have purchased two refrigerators, multiple AC units, a dishwasher, stove, and several microwaves. Timmy and everyone we've dealt with are professionals. Delivery personnel are experienced, fast and on time.

    This place is for people who don't speak English or for people who don't understand there is…read moresomething call reture policy and consumer association. This place really pissed me off when i tried to return a radio/cd player (it's like 30 pounds radio/CD player with antenda) which someone brought two days ago (that's another story....). This place has the gut to charge the buyer $70 for it. If someone give this thing to me for free i wouldn't take it, so why would they even charge someone $70 for it? I understand there are a lot of older people in this area who might appreciate this thing but charging someone $70 is obvious a rip off and a dishonest person. But that's not what made me angry..... I walked into the store and told them the thing doesn't work the radio reception just not working right (we tried) and was asking for a refund or a store credit, and he said no. Then he said "Oh if we do this for everyone then we would lose our business" His tone was kind of rude also. Yes, he only able to stay in business because there are so many immigrants in this area who don't know their rights. I just can't believe it.... Really made me sick. I didn't continue with him and just left because i didn't want to waste my time with this kind of people. That really made me angry. They are only aiming for non savvy buyers/people who stuck in the 80s and take advantage of them. *****Just wanted to clarify to the below comment from the "business owner": ****** 1. Yes, I told you the radio doesn't work in my high rise building, also clarified the reception is horrible and i can't hear anything from the location of my apartment. Therefore, I wanted a refund and i offered you "other options" 2. Regardless the reason, i brought the radio back within 7 days and you should refund my money with no question ask. Or at lease act like you want to help. Your attitude was so bad and you basically just shrug your shoulders. It made me sick 3. No thank you, i won't come back even you offer me a free refrigerator 4. You don't need to worry, anyone who knows how to use the internet will not come to your store so they won't see this post 5. Customer service is more important than you think

    Happy Appliance

    Happy Appliance

    (2 reviews)

    Downtown Flushing, Flushing

    This was a serendipitous encounter. We walked past Happy Appliances a few times and were hesitant…read moreto go in, as the store's exterior looked more commercially-oriented than for retail buyers and the online reviews were sparse. Don't let the exterior and lack of reviews fool you though, once you talk with them, you'll discover they really know their stuff and have some great deals. After further chatting, I also found out they do have a commercial sales team and real estate developers who buy 143 washers at a time don't write Yelp reviews. Happy Appliances has an incredibly-wide selection: from everyday names like Samsung to higher-end such as Miele and they can procure pretty much anything. John and his team worked hard to find specific models, such as a Bosch 800 series dishwasher, that we were searching for. From start-to-end, our team was very responsive to all follow-up questions via email and even with the pandemic supply chain issues, they tracked down and delivered all appliances within the quoted timeline and price--to a multi-floor walk-up nonetheless! Other retailers, such as Lowes, Home Depot, AJ Madison, and PC Richards were quoting 8-10 month backorder for some appliances. We got all of ours in three. Additionally, Happy Appliances (and its parent company: Happy Electronics) is an authorized vendor for all products we bought (did some independent research before purchasing), so warranty was never a worry. I feel like we discovered a hidden gem and we readily recommend them to our family and friends. As a matter-of-fact, I just went back to replace an old washer/dryer. Ask for John when you go. He's great and really down to earth.

    I dealt with Tim over the phone and text since I was purchasing a refrigerator and dishwasher for a…read morerental in Manhattan but live afar. Tim did the research on the top brand name appliances based on dimensions governing the tight gallery sized apartment kitchen. He offered me choices so I could compare and read the reviews. He was upfront about the delivery, installation and haul away costs. He was able to provide a Certificate of Insurance required by my building. Despite a glitch due to the building's aging plumbing, the delivery team was able to reschedule the installation of the dishwasher for a nominal extra fee. Everything fits in its proper place and is working. Very pleased with the selections. Tim is honest and provided great service along with reasonable pricing. I won't be dealing with big box appliance stores any more. Happy Appliances has won my business.

    GatecomUSA - itservices - Updated May 2026

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