Went here about a week ago to get a simple cartridge swap done on my basic Audio Technica…read moreturntable. Decided to go on Tuesday since it was their late day. I arrived there about 30 mins before their close time but unfortunately they had some issues that caused them to close early. Anyways, I spoke with the owner John and he said he was gonna return in an hour so I decided to grab something to eat then head back since it was a decent drive from my house. Took a little longer than an hour, but things happen. When John got there, he gladly changed the cartridge for me on the spot (during after hours) and I hung out there while listening to some music on his killer setup. He was a very friendly guy that got the job done in 30 mins and for a reasonable price. My advice is to call before you go to make sure that they're open but they're a great little shop that has plenty of experience (27 years worth!) I'll definitely be returning I'm sure for all related repairs/audio purchases.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

Opened and run by Bang & Olufsen veterans, this is store is a great place to check out products…read morethat will up your audio and visual experience on all fronts. Everyone here is extremely welcoming and has a lot of knowledge about the products offered. I own speakers from the B&O play line and the bass and sound quality never cease to amaze me; North Shore Sound & Vision will let you test out the different products to find the best ones for your needs - just make sure you don't get them a noise complaint because that's how awesome the speakers can be :) Not to mention, no aesthetics are compromised and the store really demonstrates how beautiful and functional your home can look by incorporating the products into their own decor. Highly recommend North Short Sound & Vision and making an investment in the quality products they sell!

Your best source for Bang & Olufsen luxury audio and video products! North Shore Sound & Vision is…read morea sleek store tucked away in Little Neck, filled with extremely knowledgeable staff with years of experience. I've tested several of the audio products and can attest that you won't find higher quality elsewhere. Well worth the investment if you're in the market for premium aural stimulation

There's no where else in the city that I know of where I can check out such an awesome array of…read moremics, monitors and processors in total soundproof privacy. They guys really know what they're talking about, as far as what goes well with what, price points, features, etc... They have tons of connectors in stock, so I can make my own cables. If you have any problems, they're usually really helpful in fixing them for you. If they don't have what you need, there's usually something comparable, or they can order it. They are official dealers for tons of great manufacturers. Also, they have the Tron arcade game! How cool is that? And if you come by, check out City Bakery on 18th St, just a couple doors down, for the best chocolate chip cookie on the planet. No doubt.

I never write reviews but this was by far the worst and unnecessary pro audio experience ever…read more I purchased a Hedd Type 20 monitor on Amazon from Dale Pro Audio, but I received an SM58 microphone instead. I called Dale pro audio, and was transferred to Tim Brown the owner. He told me that my order was cancelled and I received the microphone by accident. My order wasn't actually canceled, and a microphone was sent so I could cancel it (maybe they weren't in good standing with amazon?). So I thought okay no problem, tough times, resend me the speaker. Tim, for whatever reason didn't want to sell the speaker on amazon and used my order to do so. He asked that I pay him through PayPal. I ended up having to pay through PayPal again, while my first order refund still hasn't posted to my bank account as I'm writing this review because he refused to re-list it on amazon prime, where I have already bought the item. I'm out 3,000$ for one b-stock speaker, not a pair, and Tim is adamant that the speaker orientation is a left, so I purchased a RIGHT from alto music (Bobby montemuro). Right speaker arrives from alto. After all that, a right speaker also arrives from Dale Pro Audio, which is what I purchased initially. I could have just ordered a left from Bobby. After the back and forth, no apologies, or show of solidarity. He sends me a return label. I'm writing this review because I strongly believe it's not worth it especially if you're a serious musician. Low priced items okay, but I could not trust this company with anything expensive, not because I received a wrong item but because of the culture that exists within this company. If I'm met with such dishonesty and disregard from the owner, imagine what it's like on a regular basis. No positive review here will show they won't take advantage at your expense, and I think that's the most important take-away. Picture attached

I can't recommend Canal Sound and Light highly enough! We rented a disco ball for my…read moremother-in-law's 65th birthday. From patiently teaching us how to set the equipment up, to kindly extending our rental for a day (complementary), Alex & team were wonderful. Rent here with confidence!!

Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

We were in town and walked into Innovative to check out what they have to offer. Despite knowing…read morethat we are not paying customer, Elliot the owner let us check out couple of their hi end systems. We spent a couple of hours there. Elliot was super busy that day and let us fully enjoyed what they have to offer which was just incredible systems. At the end of the day Elliot was such great hosts and chatted with us about his showroom. Many hifi stores have a poor snobbish attitude, not Elliot and his team. They know their stuff and how to treat customers properly. Highly recommended.

I had a pretty good experience overall but it came with some disappointment. So, consider this to…read morebe "Jason's guide to getting the best out of your Innovative AV experience" I came with a list of specific products I wanted to buy (speakers + amp) and the spatial constraints of my living room. They ended up selling me the amp I wanted and more expensive speakers that still fit my requirements. I worked with George. Here are the positives I experienced: - They were exceptionally generous with their time. I learned quite a bit from coming here. - They were great at finding products that fit my requirements, including suggesting alternatives I hadn't considered. And I thought I researched everything! - They were good at "bending the audiophile rules" like speaker placement and minimum power requirements for an amp. They sold me a system that shouldn't work on paper but does work really well in practice. - They were exceptionally flexible and accommodating when it came to delivery and installation, both services that they provide. I'm very grateful for all of the above. But caveat emptor. There were some downsides and you need to be well-informed going in. - All sales are final. - They will sell you overpriced cables. It's the cost of doing business. - I didn't actually audition the speakers on my desired amp but rather used a substitute device that was more readily available in their showroom. In retrospect, it was stupid of me not to insist this. - It took a long time to receive the goods. It was a lot longer than they had initially estimated. You will need to be patient. - They claim to provide a "guarantee" that their customers will enjoy the systems they purchase, and tbf they go quite far in delivering on this promise. But, after the installation, I had to spend days troubleshooting the amp and the TV. I had to even purchase a separate audio streaming device to compensate for software bugs in the amp. It was an amp that I had initially chosen, but Innovative stood behind it and they did not give me the practical help I needed. Instead, they gave me relentless positivity about the quality of their product offerings. This might be good for closing a deal but not for actually getting the best quality out of the system. - As soon as the speakers arrived, I was told they required 100 hours of playing to fully break in for the best audio quality, as the drivers are stiff coming off the factory line. I emailed the speaker company and confirmed that this was a falsehood. I called George out on this and his subsequent responses hinted at an admission of guilt. Beware of tactics like this. - Their digital priorities are wrong, imo. I would like devices that are dead simple for other people in my household to use. For me, HDMI-CEC is important, so we can control power and volume with our TV. Also, Google Home integration is important, so we can have synchronized speaker groups. They will steer the conversation away from topics like this because they don't have good answers. Instead, they will want to sell you expensive DACs and hi-res audio streaming services like Tidal and Qubuz, even when doing so contradicts scientific facts about the limits of human hearing. - There are great products out there (including so-called "budget audiophile" equipment) that Innovative doesn't sell because they aren't dealers for whatever reason. These gaps are where the missing piece of your audio puzzle could be hiding. Overall, I'm actually quite happy with my experience. Given the sum total of my requirements, there weren't many options and Innovative sold me a reasonable package. If I had to do it over, I probably wouldn't have changed much. However, I might have tried Park Ave Audio just to compare.

The only company that we use at SOPAC for overhire and audio rental is audio Inc. They always send…read moreus the best A1's, A2's, LD's, ME's, stagehands and bulletproof gear. Cat, Steven, Carl, and Michael are consummate professionals and I'd reccomend this company to anyone in need of production services.

I used them for work events and I highly recommend. They are friendly, prompt and very…read moreprofessional. Shout out to Jerry, one of the sound technicians, he's a very nice guy.

Audio Den is outstanding in every way. Malcom in sales is the best--so knowledgable & professional…read more A pleasure to work with. James Feldstein & Roy also fantastic--their knowledge is second to none I thoroughly and with no reservations recommend this store. Sheldon Simon

they are not great as they used to be because they don't have a showroom as they did in the past …read more It's hard to audition equipment if you can't listen to it . over the years they were great but I understand brick and mortar audio stores are becoming rare

Kerry and his team did an AMAZING job installing our Theater System. The sound & quality of our…read moresystem is second to none! Kerry and his team were highly responsive to our calls for help and we couldn't be more excited about our system! THANKS BHTA!!! :-)

Not sure how my review from last year disappeared. They also managed to.get rid of my review on…read moreGoogle somehow. This company is either poorly run or partly a scam. I attempted to buy a turntable last year for over $1000 and have it shipped to me out of state. They charged my credit card immediately but I never received shipping confirmation or info. They also put their website under maintenance for like a month starting shortly after my order was placed, meaning I had to find a cached version of their site to even get an working email address to try. Which they didn't respond to anyway. After weeks of unprofessional and curt communications with one of the supposed people in charge via text message (never got responses to email and they only answered their phone one time ever), Bright just completely stopped communicating with me in any form. I never got the product, never got refunded. Had to report fraud to my bank to get the money back. Still bothers me. ​Don't trust these people unless you can go physically to their storefront, if you are remote they will try to just take your money for free.

Excellent place for anyone to learn indian music. It also helps to build discipline and good work…read moreethics. I recommend this to any parent or adult who wants to learn indian classical music.

I have two children (5 & 6yrs old) in the school for 3 months now and am impressed with their…read moreprogress, especially having zero prior exposure to the harmonium, musical notes, and the Indian cultural arts. The school has provided a curriculum which the instructor (Ms. Diane) has followed and... it simply works. Having young children who's interest can quickly diminish, I'm equally appreciative of the staffs ability to keep my kids engaged. The music school delivers on their teaching abilities in a welcoming/friendly environment.