I had an outstanding experience working with Ken, the owner of Audio Nexus, whose depth of…read moreaudiophile knowledge spans decades. Ken not only understands the technical nuances of high-end stereo equipment, but can also translate that into a practical solution within a given budget range and tailored to your personal space. We are so grateful to have found him, and the upgrade to our listening experience has been nothing short of amazing. With great confidence I recommend anyone investigating a new sound system or an upgrade to an existing take the time to speak with Ken.

I highly recommend Ken and his shop. You will get personalized and professional service as well as…read morehonest advice. There aren't many local shops such as this remaining. The prices are the same as the huge impersonal internet giants. You owe it to yourself to give Ken a try.

These guys were totally professional and gave me a fair price. They were prompt and paid me on the…read morespot and there wasn't any last minute haggling over the price. I would recommend them to anyone who wants to sell their stereo equipment. Howard J Brooklyn, NY June 12,2018

Emailed me that my vintage Pioneer stereo was not worth their time. I ended up selling it on…read moreCraigslist.

We were in town and walked into Innovative to check out what they have to offer. Despite knowing…read morethat we are not paying customer, Elliot the owner let us check out couple of their hi end systems. We spent a couple of hours there. Elliot was super busy that day and let us fully enjoyed what they have to offer which was just incredible systems. At the end of the day Elliot was such great hosts and chatted with us about his showroom. Many hifi stores have a poor snobbish attitude, not Elliot and his team. They know their stuff and how to treat customers properly. Highly recommended.

I had a pretty good experience overall but it came with some disappointment. So, consider this to…read morebe "Jason's guide to getting the best out of your Innovative AV experience" I came with a list of specific products I wanted to buy (speakers + amp) and the spatial constraints of my living room. They ended up selling me the amp I wanted and more expensive speakers that still fit my requirements. I worked with George. Here are the positives I experienced: - They were exceptionally generous with their time. I learned quite a bit from coming here. - They were great at finding products that fit my requirements, including suggesting alternatives I hadn't considered. And I thought I researched everything! - They were good at "bending the audiophile rules" like speaker placement and minimum power requirements for an amp. They sold me a system that shouldn't work on paper but does work really well in practice. - They were exceptionally flexible and accommodating when it came to delivery and installation, both services that they provide. I'm very grateful for all of the above. But caveat emptor. There were some downsides and you need to be well-informed going in. - All sales are final. - They will sell you overpriced cables. It's the cost of doing business. - I didn't actually audition the speakers on my desired amp but rather used a substitute device that was more readily available in their showroom. In retrospect, it was stupid of me not to insist this. - It took a long time to receive the goods. It was a lot longer than they had initially estimated. You will need to be patient. - They claim to provide a "guarantee" that their customers will enjoy the systems they purchase, and tbf they go quite far in delivering on this promise. But, after the installation, I had to spend days troubleshooting the amp and the TV. I had to even purchase a separate audio streaming device to compensate for software bugs in the amp. It was an amp that I had initially chosen, but Innovative stood behind it and they did not give me the practical help I needed. Instead, they gave me relentless positivity about the quality of their product offerings. This might be good for closing a deal but not for actually getting the best quality out of the system. - As soon as the speakers arrived, I was told they required 100 hours of playing to fully break in for the best audio quality, as the drivers are stiff coming off the factory line. I emailed the speaker company and confirmed that this was a falsehood. I called George out on this and his subsequent responses hinted at an admission of guilt. Beware of tactics like this. - Their digital priorities are wrong, imo. I would like devices that are dead simple for other people in my household to use. For me, HDMI-CEC is important, so we can control power and volume with our TV. Also, Google Home integration is important, so we can have synchronized speaker groups. They will steer the conversation away from topics like this because they don't have good answers. Instead, they will want to sell you expensive DACs and hi-res audio streaming services like Tidal and Qubuz, even when doing so contradicts scientific facts about the limits of human hearing. - There are great products out there (including so-called "budget audiophile" equipment) that Innovative doesn't sell because they aren't dealers for whatever reason. These gaps are where the missing piece of your audio puzzle could be hiding. Overall, I'm actually quite happy with my experience. Given the sum total of my requirements, there weren't many options and Innovative sold me a reasonable package. If I had to do it over, I probably wouldn't have changed much. However, I might have tried Park Ave Audio just to compare.

One of the greatest electronic surplus stores in the world. True classic. Real heads who get it,…read moreand they got it. NB: shoppers with sensitive hearing, please be prepared to Get The Led Out at SPLs that'd make a Saturn-5 blush - Brad has the whole place wired with a fifty-skadillion watt stereo system and lemme tell you she BUMPS.

This is a unique store that sells everything from electronic parts to collectible vinyl record…read morealbums. It's a hobbyist's dream. They have a seemingly endless inventory of hard-to-find electronic components, aisle after aisle. If you had the wherewithal to build a computer or audio amplifier from scratch, you would find everything you'd need right here. Still want to play those old VHS tapes, but your player died? They have dozens of used ones stacked up like cordwood. There's a few gems to be found here, too. I was in the store today, and a rare, vintage Marantz 250 stereo power amp and a pre-owned Ampeg 4x12 bass guitar cabinet caught my eye. It's fun just to walk around and look this at stuff, even if you have no use for it. In fact, part of the shop is a museum of really old stuff that they rent out as movie props. The guys who work here are super-friendly, and will shoot the breeze with you, even if you don't buy anything. One star off for the high prices, but the overhead to maintain this operation must be huge.

Such a great experience working with Dudes that Record. They always showed up on time and went…read moreabove and beyond to setup the sound properly and make sure that all the musicians had what they needed. In addition the recordings they provided of our events were amazing and high quality. We have used them for 8 shows over the past 2 years!

We hired 'the Dudes' to run sound and record a complicated lineup of a few performances and…read moreensembles for an event. Everything was smooth and legit, definitely recommend! The recording came out clean!

Great high-end audiophile shop (though my purchase wasn't anything near the extremes that "high…read moreend" can go to). The sales manager, Mike Deutsch, made my experience demo-ing and eventually buying loudspeakers (O Audio's Frigg 02) what it should be: a pleasure. Mike didn't push against my stated preference for other components that were only available elsewhere, offered an attractive deal, made good on all promises and balanced a reasonable level of salesmanship with knowing when not to push. He contributed valuably to my decision-making with his personality, colorful stories, useful info and, I believe, honesty. Oh... and he replied to my follow-up texts quickly and at odd hours, and in a spirit of service. All of that made me feel he deserved a review - something I don't do often. I've shopped at various high-end audio showrooms in Manhattan and other cities over the years, and know from disappointing experiences that it's more than occasionally a dicey business. HiFi Loft uniquely hit all the high notes. (Unusual venue, by the way: first floor of a brick townhouse on a mostly residential block.)

Amazing support and the best speaker I've ever bought, will keep coming back, worth making bothread more

I needed to get my 1200s refurbished and calibrated after nearly 20 years of faithful service. They…read morewere grunge-y and I thought the pitch was going out. Found a few places in the city but John at DJ Pro Lab got back to me immediately when I sent out an email regarding an estimate. Not only did he quote me the best price, he also gave me the best turnaround time. I had my tables back in less than three days and I'm amazed at how good they feel. Turns out, they only needed a deep cleaning and calibration along with some new Mogami audio cables. It's like I have brand new decks. I highly recommend going here if you any issues with your DJ equipment.

I brought four guitars, three electric and one acoustic in for setups. They did a great job and…read morenoticed they play and feel much better.

I am a huge fan of this store, and always have been. Staff have always been kind, courteous, and…read morehelpful and the store has always had the personal touch that I believe sets it apart from big box stores. I love to shop local and independent, and this store harkens back to a different time where music shops had character. The selection has always included what I was looking for. This Christmas, I was thrilled to open a Stratocaster purchased from this store by my wife. I have never had a guitar that played as good out of the box than this one, and the staff in this store clearly set the guitar up BEAUTIFULLY. Needless to say, they know what they're doing here, and that is hard to find these days. Additionally, my wife raved about how kind, patient, and supportive they were throughout the process, given that she is not a musician. This personal touch is well-worth a few extra bucks because it is independently owned. I can't recommend this store enough.