Called freaking out because I'm the dum dum that knocked over that cappuccino I never get sitting in a cafe I never go to right. Of course. The universe conspires to set me up for a bad day- but it was the universe telling me to find Guru Repairs. Michael the owner picked up the call. Told me to swing by with my cappuccino covered MacBook. He dried it, checked for crunches, did a quick look at the motherboard and gave me the thumbs up good to go - no charge. So when we're living in a culture where you're expected to tip the barista for pulling the soda out of the fridge, this was above and beyond. I'm a customer for life here and you should be too. Recommending purely because they understand customer service, Michaels a genuinely nice guy and he knows his stuff. Wonderful business. You all should make it your go to electronics spot too. They do all the repairs, no outsourcing. read more

I have been going to Guru Repairs since they have opened. I have also sent many of my friends and neighbors there. Whatever the problem or need was, it was solved, exceeding my expectations each time. When you look at what they fix and how important those products are to you, they are the best. read more

My husband's phone was all but lost due to a cracked screen. We had so many contacts and pictures, and were so upset with the possibility of losing it all. Michael was able to guide us on how we could fix it. He provided options. He was patient and professional. He fixed the phone, and the price was very good. Highly recommend. -Tony read more

Cannot say enough good things about Guru. Mike is the best and they fix your phone, iPad, etc. with skill and finesse. Him and his partner are super nice and VERY reasonable!!! They take time and care with your items and it's returned to you in perfect working order!!! Give them a shot, you won't be disappointed!!! read more

Mitchell replaced my phone battery in less than the estimated time. He was quick, efficient, and personable--a pleasure to deal with. I plan to return to Guru Repairs for all future repair needs. read more

I have been very happy with the work they have done for me. They fixed the screen on a Samsung tablet and put a new battery into a iPhone 8. Their prices are reasonable and fair. They fixed the Samsung tablet where other businesses stated they could not do the work. They fixed both devices in the same day. I would recommend them and will continue to bring them my broken devices in the future. read more

Mitch fixed my iPhone 13 screen for $120 today. I think the quote is reasonable and service is professional. He was done in 20 minutes.

Guru Repairs is my Go To place to fix my phone, as well as my kids. I had an issue today with my iPhone 12 Pro Max that kept freezing and restarting every 2 minutes. I left my phone with Michael this morning for a couple of hours, and with his expertise, he found the issue, which was like finding a needle in a haystack. He replaced the part that was causing the problem, and now it's like a brand new iPhone. Guru Repairs prices are always reasonable, and Michael does amazing work with great expertise and knowledge. I'm always satisfied with his reliable repairs and customer service! read more

Guru Repairs - My iPhone 12 Pro Max kept freezing and restarting every 2 minutes. Guru Repairs found the problem and fixed my phone! - Electronics Repair Near Me - Bayside, New York

Fast, friendly, and fair priced. Everything was as I requested and the replacement phone screen has held up so far in the past month.

Great service friendly competent help. Honest and knowledgeable and fair pricing. Can't go wrong here. Matt miller

The TECH GURU of NYC : Today I brought in 2 Sony Vaio laptops that needed an upgrade so they would be compatible for a Windows software update. Michael was able to reset, restore, & provide me with not only the O/S I needed, but also with the hardware upgrades so that it would all be possible - on the very same day too! In the past, I've also gone to the Guru Repair shop to get a cracked phone screen replaced. Michael has always done an excellent job & with his thorough knowledge, has always brought my devices "back to life".  Michael has always exceeded my expectations, and just as important, he is HONEST with you about what the issue is & what it will entail to fix or if it's even worth it. If he doesn't have the part you need, he can order it & have it for you the next day.  He also does NOT charge you a fee to diagnose the issue (if that's needed), & there's a reason why his stellar reputation proceeds him. He stands behind a 3 month warranty for the work he does (of course, unless you've broken the item again or took it apart yourself to 'fix it') Can't say enough good things about GURU REPAIRS & Michael. Bottom line : Guru Repairs is THE place to go for ALL tech repairs - from cracked phone screens to complex data retrieval, disk formating & lost files due to hardware failure, firmware corruption...the possibilities are seemingly endless, yet, he KNOWS what he's doing & he just saved me a lot of $ by 'resurrecting' my 2 laptops back to life & making them even better. read more

Guru Repairs - NYC's BEST Tech : Michael of GURU REPAIRS - Electronics Repair Near Me - Bayside, New York

I called in the day before I went, and told Michael my issue with my phone. He agreed with my assessment of it, and pre-ordered the parts- even without a guarantee I'd go in, or that it would be the right part! When I went in, he took care of my phone right away. The price was very reasonable compared to the costs other shops quoted, and for a much quicker turn-around - some places quoted nearly double and a whole extra week! I was very impressed with his work, and I definitely would go back to get my phone repaired with him. read more

Honest, efficient, extremely pleasant. Mitch was excellent in evaluating our problem and finding the most inexpensive way to resolve it. So happy we went there. read more

I needed an immediate fix to a frozen MacBook Air that could not be restarted and was being "held hostage" by the ",bag guys". Michael of Guru Repairs knew exactly what to do and promised a fix in about an hour. Sure enough all was done and working once again when I went back. Absolutely satisfied with the service and pricing. Highly recommended. The best! read more

My Galaxy Note Ultra 20's screen suddenly went black and wouldn't turn on on my flight back to LGA. I was getting work related calls, texts and emails that I couldn't answer. I found Guru Repairs on Yelp and decided to give them a try because Samsung Care didn't have any appointments for a week. They were competitively priced and replaced my screen in just about 45 minutes. The replacement looks great. I checked the specs of the replacement screen and was happy to discover that it was an AMOLED. I had to drive back to the store to get my cracked back plate repaired because the part that he had was cracked but that wasn't a big deal. The job was neatly performed. So far so good... read more

Needed to replace the screen on my daughters iPad prices were better than anybody in the area. Service provided was exceptional. Highly recommend this service. read more

I had to get the screen of my phone fixed. Michael was straight up and honest. The price was very reasonable and it was done quick.

Replaced iPhone SE battery (1st gen) - $50.00 under 1 hour. (They had the battery in stock that day)

Absolutely wonderful experience with having my iPad screen repaired. The service was performed in an hour and the iPad looks new. The repairs came with full warranty at a fraction of what Apple would charge. The owner was very knowledgeable (gave me a lot of info regarding different types of screen damage and what each entails in terms of repair) and just as friendly. Cannot recommend highly enough. read more

The charging port in my IPhone 12 didn't work. I came in and they were pretty busy. They checked it, gave me a reasonable price to change the lightning port and it was ready within less than two hours as promised. Works like a charm. read more

Michael diagnosed the problem with my 2010 iMac and told me what parts he would need to order. He also said that if he was unable to fix it, I wouldn't be charged anything. Long story short, after ordering multiple parts and trying to fix it, Michael said that the problem would actually require a different part which would be just as expensive as a new computer. Even though he was unable to fix the problem, he was professional, apologetic and didn't charge me anything. I would absolutely recommend and go back to Guru Repairs. read more

I almost don't want to say all the great things about this place because I want to keep them a secret; so they don't get too busy for me. Super friendly and efficient owner and staff. Helpful, honest and good repair work. Unlike many other places. My phone back was fixed in about 2 hours, it only took a bit longer than usual, due to he found my battery was warped and defective. Highly recommend this place read more

My 2015 MacBook Air was running super slow so I brought it in for a free consultation. Got it fixed for $175 and a 3 month warranty- definitely beats buying a whole new computer so I'm very happy, my files were backed up and my computer was reset and reinstalled with the latest software and now it runs good as new. I could have done it myself but I'd rather have the peace of mind that a professional is taking care of it and Guru Repairs definitely is! read more

iPhone XS screen repair: For a little background, after calling my phone provider, phone insurance company (cough* asurion cough*), and three other stores - I was at the point that I was just about to get a new phone. Phone provider is currently going through a merger and couldn't fix my phone for two months (even though I have their insurance). Asurion told me to file a claim which would inevitably lead to a $275 deductible and a replacement phone. Other companies told me the price would be from $250-280 including a 4-6 hour repair time. I finally found Guru Repair and I couldn't be happier. I brought my phone in same day and it literally took 25 minutes. Michael was extremely knowledgeable and even provided screen options to lower the cost. I ended up getting the factory screen and paid for a screen protector. Total price came to $173.00. Please note this was for the more expensive screen and the screen protector. After the repair, Michael advised all repairs come with a 3 month warranty - no bs, he will just fix it. Loved the service, turnaround time, and the fact he gave options instead of gouging the price. I highly recommend this place if you are in the area. If you call and he doesn't answer, shoot that number a text and he responds pretty quick. read more

Found a local iPhone repair location in my area today. My daughter trashed her iPhone 6s screen in school and I was initially intending to go to the place near my Mom's place in Ridgewood/Glendale NY, but decided to check on Yelp! this morning since I was heading down to Chinatown in Manhattan if there was some place local. This shop is located within another store in the front of the store. The owner, Michael, was knowledgeable and spoke very frank and honestly about my situation. He checked the iPhone 6s and in our discussion said he would price match over the phone. After checking it out he mentioned a few points about my daughter's iPhone. He would replace the screen with a very good third party screen. He would transfer the camera, Home button and metal structural frame all over. However he noticed through the broken screen that the iPhone probably was receiving responses on its own and that the iPhone was locked and after the screen replacement that we wouldn't be able to recover the data and it would require a Wipe before we could use it. He said he could do it for me, or we could do it at home ourselves and that it would be easy. Eventually I just had him do it. He uses good screen which have good brightness, color and responsive to your taps. However my daughter was complaining right away when I brought it home and gave it to her. I watched her use it a few taps and she turned away from me complaining it didn't respond to her taps like it should. Of course the owner kindly left the protective film on top and I immediately informed her that she was tapping on the protective film and as soon as she removed it she had the look of shame that you can imagine when someone realizes they made a mistake. Have to say the price that is quoted for a screen repair is about half the price of one offered by Apple for iPhones not under warranty. I am in the IT field in the past and do repairs myself still once in awhile. My professional opinion is that he's one of the honest ones out there who takes pride in his work, knowledge and training. If he's a little more costly than someone you've gotten a quote for - say saving you $10 is not in your best interest and you should have him do your repair. If you have questions you'll get a down to earth response and I'm sure he'll explain it clearly enough for you to understand. I'm not sure about his other prices, but I suspect he'll be on par with others and he uses better than average replacement parts because he wants you to walk away satisfied and not return with an issue with your repair. One thing you should know is that he is frank and honest with your assessment. I was there when another user brought in a Kindle for a screen repair. I've done one myself and know what he suggested to the client was the best honest answer I've heard in a long while. He told the client that the cost of a screen replacement would be $95. That he should see if they would warranty replace it if he had warranty still. If not just buy a new one as it would be more cost effective. I've listened to too many who just charge the client to repair it. A breath of fresh air that you don't always find in a tech repair shop now a days. read more

Great service. Great communication. Great prices. He saved my computer and more importantly all the information on it. Also he is a very nice guy. Highly recommended. read more

The owner barely looked at my simple repair and told me it was air conditioning season! There were dogs in the store. read more

the fastest and more professional iphone repair shop i've ever been to. Highly highly recommend. Also a longer warranty than other shops.

I had an AWFUL experience with this place. Brought my son's iphone in to determine if it was repairable being that the front and back glass was smashed. He held onto it for about 30 minutes to take it apart for inspection. Before he took it, he advised me that there is a chance that the camera would not work. After inspection, he concluded that it could not be fixed because the motherboard was beyond repair and wasn't worth the fix. I respected his honesty and took it to Apple a week later to see what my options are. Upon first glance at the phone, they noticed the camera was missing. They told me the camera would've been worth some money even if the phone was irreparable. To my surprise I couldn't believe Guru Repairs had taken my phone's camera as I hadn't opened the box which I kept the phone in since then. I took it back to Guru store to ask about the missing camera, his initial reaction was that he denied taking the camera, then went to the back to see if there was any camera around and offered to purchase a camera for this phone which he said was $8 (I looked it up and it's about $50-$70). I decided this whole situation was not worth my time being that I was never going to see this camera again nor get this phone fixed. I went to this store due to the many great reviews but I was SO wrong and learned a valuable lesson. I will never return again and feel pretty stupid that perhaps I could sell the parts of this phone on my own but now I cannot. I write this review to leave as a warning for those who intend to come in with an item beyond repair, he may or may not take some parts without your knowledge! EDIT: Are you seriously blaming Apple for taking the phone camera? Phone never left my sight at Apple but it was left with you twice as you took it to your back room (1st time for 30 mins, 2nd time 10 mins). Your "honest" facade may have worked out for 13 years but you just got greedy this time. I had to write this review as I am very disappointed in how this turned out. read more

Very quick screen replacement and was very helpful for support after i encountered problems later on. Great customer service!

So I wanted to build a new gaming computer and had no idea where to start... told him what games I wanted to play he didn't beat around the bush and bullshit me telling me I needed this or that or have to spend $2000 for a gaming rig. I ended up buying the parts myself. YouTubing the build. And while I came him to to hook me up with windows he not only did that, hooked up all my programming all my drives made the wiring manageable to look at. He's def not here to rip you off or bullshit you. If he can help he'll help. If he can fix it he'll fix it. I've also brought my phones here to get new screens and all that and he's super quick with it. Good pricing. Just a no bullshit guy whatever you need he'll do it. read more

Quick, friendly.....price competitive. So far couple of phone and tablet still good. Still work fine too.

Michael is very helpful and kind! He fixed my 2 phones as Apple did. Cheaper than Apple and quality is impressive! Now he fixed my computer as well So he's almighty! Thank you for your kindness and fast response I'm happier than ever before read more

Shattered our IPad screen. It was professionally repaired in a little more than an hour! Fair price, excellent service. Thanks, Michael.

My daughter's phone was having some issues today, as luck would have it, she needs a new phone. Her old I phone was covered by insurance, quick easy exchange right? Wrong. The screen had an almost invisible ity bity crack in it so I had to have it replaced or I would have to pay for a new phone. Anyway, long story short, Guru to the rescue! He fixed it within minutes without charging the cost of a new phone, and repaired it with a smile. Friendly, quick, efficient. I will be a continuous customer so long as I have clumsy kids. Lol. read more

My 6s plus was not charging...being a bit of a techie myself I tried a few things at home to fix the phone but no luck. I realized the problem was much more than i could do to fix it myself. After contacting a few local businesses via yelp messaging ... Michael at Guru repairs gave me a quick and logical response in comparison to others. I took the phone to him the next morning... he did a few test and determined it was the charging port that was damaged. He gave me a fair price and proceeded to repair my phone quickly and efficiently. I highly recommend Guru repairs! Michael is very professional and an excellent technician. read more

Michael could not have been more great! He assessed the issue with my phone, explained everything to me and pricing was very reasonable. He was able to fix everything so quickly and thoroughly. I could not recommend him anymore highly!! Don't go anywhere else! read more

I feel conflicted writing this review. The man who ran the repair shop seemed so nice and honest and he was much cheaper than the store across the street - ubreakifix. The thing is, he unfortunately wasn't very honest - lies of omission are still lies. It's unfortunate because he told me "I am not in the business of taking advantage of people" while quoting me a cheaper price and I believe him. He was very fast (he replaced my screen in a half hour). I appreciated him so much that I even went to the bank to take out the money I was going to pay him so that he wouldn't be charged a credit card transaction fee. On top of that, I even gave him an extra $5. However, I don't appreciate lies (straight up lies or lies by omission). I heard him tell another customer that he uses top quality materials for his replacements. He told me that the reason that ubreakifix was charging me more for my screen was that they are a franchise and have no control over their prices. The phone screen I had him replace was an iPhone X. This is the first screen in the iPhone line to use an OLED screen instead of a LCD screen. If given the choice, I likely would have chosen to replace it with an LCD screen since it is cheaper. But when you go in for a repair, unless you are told otherwise or given a choice, it is standard to believe that your product is being replaced with a near identical product (different brand but essentially a copycat). I went home later this evening and ran a test to see if my replacement screen was indeed OLED or LCD. I turned out the lights and used a photo of a black screen. If the screen is OLED, it is capable of producing true black with no backlight, even if the brightness is all the way up. The backlight on my phone was loud and clear. I even compared it with a spare iPhone XS I had to be sure. Yes, given the choice I likely would have chosen the cheaper LCD screen, but I should have been given that choice and been informed of what I was receiving. I was ready to come to this guy for all future repairs but now I am afraid of what inferior products he would replace my items with in the future. I understand the "smart consumer" thing to do would have been to ask specifically what product I was getting, but I also believe a good and honest businessperson would inform you of exactly what you're receiving without needing to be asked, especially for someone who only learned the iPhone X natively has a different type of screen minutes prior to the interaction (which I had told him). EDIT: I just called Ubreakifix and confirmed that their higher price is because they would have replaced my iPhone X screen with an OLED screen. The owner of this shop has replied to this review and said he is honest with all of his customers, but hasn't addressed the fact that he didn't say his lower price was because he was giving me an inferior product. read more

Mike is awesome !!!!! He fixed my cracked screen on my iPhone quick and pretty good price !!! Will never go anywhere else again !!

Michael is honest, reliable & works super fast to get your repair done. I won't go anywhere else, he's simply the best!