My wife and I are VERY HAPPY, that crew of Marc, Ed and Scott, performed flawlessly, with the…read moreinstallation of our flooring, they are true professionals. Mahalo plenty.

Update:…read more Unfortunately I am changing my review to two stars. Our vinyl floors were complete in March 2023 and initially everything was great like I stated in my original review. We noticed in August 2025 that multiple planks were lifting up when walked on. We reached out to American Floor and Home and they swiftly sent someone to inspect. He was very thorough in his inspection and concerned at the condition of the floors/baseboards considering how recent they were installed. He put a claim in with the manufacturer Cali Bamboo. Since then, we've sent the pictures they requested, had their third party inspection complete, and still nothing has been remedied. We periodically get emails saying American Floor and Home is coordinating with the manufacturer and will receive updates as they come. It's been 8 months since this process has started and nothing has changed except the worsening condition of our floors and baseboards. Besides lifting, multiple planks now have cracks and chips in them. The baseboards continue to split between joints and now even from the wall itself. I've sent footage of the worsening damage and still nothing has been done to remedy anything. We spent a lot of money on this purchase and it's very disheartening that this is the response we are getting. Whether it's a manufacturer's issue or an installation issue, I'd expect some type of plan of action to fix this problem that is only getting worse the longer they delay it. Extremely disappointing.

Chris the owner has always come through with what is needed. They do great work. Chris, the…read moreowner, is great and he also has a great team as well. They work hard, professional and get the job done.

Mahalo to the entire team at Hawaii Flooring Specialists. We love our new floors, they have totally…read moretransformed our house. Kale is very conscientious, considerate and his attention to detail is exceptional. This is our second time using Chris and his team, once 10 years ago at a previous home and again in our new home. We don't hesitate to recommend Hawaii Flooring Specialists to any one who asks. I

As a first time home buyer, immediately after their install, I would have given them a 3 or a 4…read morestar rating not knowing any better. 2 1/2 years later I realize I received poor workmanship and service from the get go. They advised my floors might need flattening after the carpet was tore up and that would cost extra. I was price conscious but not once did they say "we strongly recommend flattening your floors and will not stand by our work unless you pay for this extra, but necessary work". They nickel and dimed me to the extent they charged me an elevator access fee. My building doesn't charge for elevator use?! After install the floor popped in many places when you walked, had a few scratches, a custom built closet door was unable to be put back up, the concrete had crumbled and and was never repaired correctly, my washer would not work because the lid was bent while moving it (charged $125 to move and break it) and coincidentally my toilet leaked 6 weeks later into the apartment below. Fast forward 18 months. Kitchen flooring is coming apart, is not waterproof, starting to warp and they will not return calls or emails. DO NOT risk it. They are not accredited by the Better Business Bureau. Go thru Home Depot or Lowe's. Even if they wind up contracting to Kama'aina Flooring, they will stand by your satisfaction. At least I hope.

They showed up with mask down at their chins, walking around my home and talking the whole time on…read morecell phones. When I asked them to mask up, they said it's their "policy" to not wear masks because they can't breathe and the masks make them "sweaty" (so, I guess they only use masks as chin-warmers??). I told them to mask up, I have kids in my house (and it's MY HOUSE; and there's A PANDEMIC GOING ON; and over 500,000 Americans are dead...). They said they expect a property to be vacated when they install flooring. Um........ this is MY HOUSE. I have stuff here. I have a right to protect my stuff while strangers perform work in my house. And furthermore, it takes virus up to 3 hours to die in the air. Has anyone noticed how it's been POURING RAIN EVERY DAY? At least it has in Mililani. Sorry that I don't have a "spare house" to go hang out at for 6-8 hours while you huff and puff without masks in my house, unsupervised. They put on masks but then..... They literally UP AND LEFT. NOT A WORD TO EXPLAIN WHY. Photo shows how they left my floor when they left. I had to contact them through Home Depot (they wouldn't answer my calls or texts). The carpet was installed (finally ---- ONE ROOM took over 6 total hours) but guess what? They TOOK THE REMAINING CARPET THAT I PAID FOR!!

Mom and I went there on black friday. What a deal for the services and material we received. Upon…read moreentering, friendly staff and even offering a drink on a humid day. Once we picked out the carpet color we wanted Robynyl helped us and got it expeditely cut. Value was great! Mahalo from Mrs.Moniz and son.

For best deals. Go to back room. CLOSE OUT. Big discounts. See Jessica Peralta, Sales…read more Appointment with Jessica on a Saturday morning. Looking for vinyl planks. Jessica walked us to the back room where we got a good deal. Vinyl planks were of good quality and the color we were looking for. There was enough for the renovation. Jessica also recommended a licensed contractor to do the installation. Marcus Yeung was able to arrange the installation within 1-2 weeks. Took 3 days to complete installation. Note: Pay half upfront, other half before work starts. Highly recommend. Excellent service.

We met with Justin and Shannon who came out sometime in June 2026. They were professional,…read moreknowledgeable, friendly, detailed and great with followup. What was mentioned in our quote was exactly to the T. On Aug 3, they showed up at 8am and the project was done 8/7 !! They stripped and removed the old flooring, inputted sealant on the floor, next day leveled the entire area, installed the vinyl planks, last day installed the trimmings .. they cleaned & removed the jobs items daily! We love their work and would highly recommend them to our neighbors and friends!!

Prompt and clean at a fair price. They communicated well and made suggestions that added value and…read moreaesthetics

20 Years ago - I was the manager of a Large commercial Kitchen in Kailua. This company put in the…read morefloor without delays like some Government contractors will dream up. Not 1 Tile was broken moving the equipment back into the kitchen. Most times there is a few broken tiles. The floor worked great and is still working great - had a Floor drain problem and Dug up the floor - Had the 2 cases of tiles and baseboard backup left for just this reason. Also had the plumbing company do another job they said "they don't male that tile anymore" I had the Box and bam I made them buy the tile (not something they had laying around) The floor worked great to this day. Earthquake October 2011? This floor held up. They used Good Adhesive not just plain old stuff. I just thought about this floor is why I am doing a rating.

I've been working with these guys for about 3 years. They are very nice and easy to work with…read more They give you different choices and ways you can do things. They are certified and very professional. I'd highly suggest Alii Flooring to install your flooring, they do a good job and are very meticulous with their work.

Jack did an excellent job installing flooring in 2 bedrooms in my house. His quote was very…read morereasonable and was able to do the job within a few days after contacting him. The quality of work was outstanding, great attention to detail and very efficient. I would absolutely recommend him for future flooring projects.

Jack is amazing! I couldn't believe he was going to do the job alone but after seeing his work,…read moreJack is so experienced and skilled that he works more effectively and efficiently than an entire crew! His cost is very reasonable. I highly recommend JDS Flooring!!

Since we have used Abbey Carpet before, I did not hesitate to call…read morethem again to do my MBR flooring. From the sales person, CJ, to the installer, Jay, and also the Jaime in the office, we were treated with professionalism and friendliness. Highly recommend using Abbey Carpet for flooring needs.

Abbey Carpet and Floor is the place to go! We came in looking for some quotes to put carpet in our…read moreliving room. CJ was very knowledgeable and patient, walking us through all of the different types of carpets. He didn't try to upsell the most expensive products and gave us his honest opinion. They did an awesome job on the install. The carpet looks and feels great! Fair prices, knowledgeable staff, and professional installation in a timely manner. I would definitely recommend them!