This place is definitely the "go-to" spot for help with any type of issue with auto locks! Their service, integrity, and excellent repair work is top-notch When I first called here, my first impression wasn't that great. Phone etiquette skills are not their forte' BUT fixing your lock at a reasonable rate definitely is! :-) I have a used car. I didn't have an auto entry key.......just a regular key that had become worn down from use. Every place I called and stopped by before this spot told me that they would have take my door off the car and re-do the actual door lock as opposed to taking a look at my key and providing me with an auto lock entry system. A couple of places even told me that my 2010 car could not be set up with an auto lock system unless they opened up my dashboard and "re-wired a few things." Admittedly, I know nothing about auto repairs, but I'm too smart to "get got." Jason at Metro-Keys was honest and upfront from the start. He told me it might take an hour to a couple of hours to figure out what was going on and come up with a solution. It Only took him 2 hours to look at my car, and set me up with another key and a remote key entry for a fair price!! That type of service just can't be beat! 5 stars! read more

Metro-Keys Locksmith Service - Adorable car collection :-) - Keys & Locksmiths Near Me - Carrollton, Texas

I changed the battery in my key fob and the fob would no longer connect to my ford. I went to Ford on a Saturday and sat 4 hours and nearly had to spend $250 to just obtain the code to open the door. The ending result was Ford telling me to return another day to buy a 3rd fob that may solve the issue. I went to this store front by chance and the men had me in and out in less than 10 minutes. The best thing is they assessed both fobs and sent me on my way without charging me a cent!!! Who does this these days?? I am over joyed there are still people in this world who look out for others! Thank you for the professionalism, expeditious and reliable service. You have gained a repeat customer if I should find myself needing your services again. read more

great service, easy to navigate and very helpful. they were so quick! Very kind over the phone

Still the best place around. Forest is completely competent and very helpful. Use personally and at the Automotive shop I work at. Wish I could give more than 5 stars! Phil Keesee: Carrollton Complete Automotive read more

So I found Metro-keys locksmith service on yelp after seeing all the good reviews and the promotion that they were having, I decided to give them a call. First impression, "did I call the wrong number?". The person picked up the phone was like "Hello". No greeting, no introduction, nothing. I was a little discouraged but decided to get the service regardless since I already paid for the deal that they had on yelp. My locksmith showed up about 10minutes later. A lot nicer and friendlier than I thought he would be from the phone "conversation". It took him a little while with my storage lock, but I did get a very good deal and the face to face interaction helped make up for the bad first impression :). read more

Helped me with my car when I was stranded. Quick, honest and helpful. I appreciated it so much. He also gave me some tips to get it in better condition. read more

They did an Excellent job! Super nice! And fast! Really appreciate it ! Made us 2 keys ! Highly recommend

Good little spot, fast and great services! Great prices compared to any other place, definitely recommend this place. Definitely will come back if needed in the future! read more

Metro-Keys Locksmith Service - Keys & Locksmiths Near Me - Carrollton, Texas

Needed a spare key for my truck. Check out Yelp for a locksmith. Metro-keys was listed. Metro-keys definitely knows their stuff. Due to nature of their business, the technician do not hang around the store. Thus, call before you going there or have them come to you. I assumed coming to you will cost more. read more

At first walked in. The guy told me to wait. And then after that he told me he did not have the key. Since i called before and made appointment and sent the photo to him. He call me said ok he has the key and told me the price and set up appointment. He end up after an hour like he can not do it How bad customer service. If you dont have it. Dont tell people to wait for you to wait since u was looking for a key. Then u dont have it. So mad to wait an hour and driving for 1 hours for nothing read more

Absolutely incredible service. Quick, understanding, and kind. The employee who came to unlock my car was incredibly friendly and went out of his way to make sure that I was taken care of. I needed a new key to be made because I had lost my spare and he didn't even think twice about offering this service to me as well. Once I found my keys, I called to let him know and he was nothing but understanding and kind, even though he had already cut a new key for me. I will definitely keep this company in mind if I ever need this kind of service again. read more

This is not so welcoming. No respect for customer. When I went in no hi or hello. He is too rude in answering questions and if we ask anything one more time he is gonna yell at so be careful. Always try to charge you more. They will take advantage of your situation. NEVER EVER TRUST YELP REVIEWS. It's all fake. I have learnt my lesson. read more

Shop was closed well after posted open hours, had to call to get him to show up--20 minutes later. Sounded confused, didn't know how to fix our problem, pretty sure he was stoned. Go somewhere else. read more

Just bought a used Lexus and needed a new "master" key with remote. The dealership was wanting some outrageous fee to flash the computer and all that jazz... I did a google search and found Metrokeys. Not only did they have the software to do what the dealership needed to do, but at a fraction of the cost. Very helpful, very friendly, and very FAST!!! read more

Awesome, efficient, professional. I'm so grateful for the service provided. I was able to get same day service to rekey all the locks in my new home. Now I can rest easier knowing that my home is a little safer. We'll definitely be calling him back to get new locks fir the rest of our doors. read more

I brought a lock cylinder from my old Buick Skylark's glove box door to these gentlemen. They spent the time to figure out how to set the lock up to match the car's existing key. I have a feeling that not many locksmiths would have the knowledge and skill to work on something like this & make it happen. Thanks guys!! read more

Metro just cut and programmed two new keys for my 2005 BMW 325i. These keys aint' cheap, but he was $100 less than the first company I called! read more

Do not go to this place. I brought in two deadbolts to be re-keyed and was quoted $22.50 to re-key both of them. That was on the high side, especially since I brought the locks to them. When he charged my card, he charged me $22.50 for both locks and claimed that he told me it was $22.50 per lock, which he absolutely did not. I would never have agreed to that. You can buy nice brand new deadbolts for less than that. What a ripoff. Avoid this place at all costs!!!!!!!!!! read more

While he was much later arriving than he quoted, I still give him 5 stars because we had a very hard lock and he worked his A$$ off until he got our door open. He must have tried 10 different ways. While others quoted needing to drill the lock out, he applied "a little trickery" and got us in with out damaging the lock or door! Thanks a million! read more

Jason was great!! Stores not open on Sundays but he made an exception and came in to help me out! I'll continue to come here!

This guy was awesome. We needed our storage unit opened that day. He showed up exactly when he said he would, he was calm and professional. It took him maybe ten minutes to get in. Hope to not need a locksmith again, but if I do, I'll call Metro. read more

These guys are great! They're very knowledgable and get the job done fast but more importantly they do it right. They're on the expensive side but their prices are still reasonable and you are getting good service here. read more

Best prices, best service, qualified staff, I recommend highly! They fixed a complicated problem with my remote & explained exactly what my mechanic needs to do next. Glad I found them! read more

Beware, these people will take advantage if you are not aware. They don't do their work on time and charge way too much to make a key.

Had an unpleasant experience with their dispatch team. The guy was rude and he hung up on me mid sentence. When I called back, he pretended he was not the one that had spoken to me. It was an immature and unprofessional! I cancelled my work order with them and found another locksmith. (Incident happened a month ago) read more

Locked my keys in my truck and Forest was there in 20 mins. Great service and friendly staff. Thanks!!

I purchased an after market key for my car off Amazon. After I tried to program it myself, I took it to Metro-Key who initially cut it for me, to program it for me. The chip in the key was faulty. Forest took the time to not only fix the faulty key but he made me a new copy and repaired the key that was broken! He went above and beyond my expectations! I would recommend his business to anyone that needs a locksmith. I am a customer for life! Thanks again for your help! read more

Needed a backup key made for a 2206 Lexus RX330. Bought the keys off eBay and took it to them. I was quoted $100 by Jason to cut and program the key. Was told it would take 20 minutes by Mark. Bought the eBay key in and it took two hours. Mark cut the keys and tried to program them but after 1.5 hours found out the eBay key did not have the right chip for the RX330. By this time, the keys were already cut and I couldn't return them to eBay seller for a refund. I was offer a replacement chip for $30. So, after two hours I finally got a Lexus key duplicated. Feedback for Metro-Kay, check the chip before you cut the key. All in all, I paid $120 for a replacement Lexus key, saving over a hundred from the Lexus dealership. Lesson learned? Check with the dealer and ask for key code for your vehicle, give them your VIN. Buy your replacement key from Amazon sellers that offer free key cutting service. Once your key arrives, switch out your old remote into the new key shell. read more

Great professional service for having our rental property re-keyed. Not only was he on time but EARLY! Got love professional, courteous service! Thank you so much!! read more

We accidentally locked our keys in the car while stopped for gas- we gave these guys a call and we were back on the road within an hour! The guy that came out was super friendly and professional, would definitely recommend! read more

charged $35 + tax for a mortise cylinder. not very good pricing. not very friendly either.

My son had an issue with his auto key. After making a ton of calls connected with Metro-Key. Forest was great, responsive, and knowledgeable!! I would highly recommend him based on his experience and problem solving ability. Cost was competitive also! read more