Ryan opened a stuck door in two seconds! The door knob had broken off in the lock and I tried to open it for three days. He replaced the door knob too. read more

The team was excellent. Even came a little early. The delivery and instruction Warwick's and easy. Would strongly recommend.

I lost a key to my car. They looked up info and started to cut one side. my daughter called and said she found the key. I told the guys to finish making the key and I would pay the 90.00. They said that was okay and I did not need to buy the key. made my day. nice, honest bunch of guys read more

Very good service that got the job done with a friendly attitude and on time at a price that was reasonable. I definitely recommend action lock dock and yes, I would use them again. read more

Took a TSA gun travel safe that needed a new key and a BMW motorcycle ignition switch that needed a key removed. Joe and his son were super friendly and provided wonderful service. Best locksmith in Dallas! read more

I visited today because I thought the second key fob for my SUV had lost its programming. I had never used this extra fob and a couple of years ago, after changing the fob's battery, it still didn't seem to work and the local dealership was non-responsive. I'm glad they were, because today (08/15/23), Action Lock Doc could have charged me the $50 they quoted me to restore the programming but Scott told me the key fob was just fine. That honesty earned them a five star review! read more

Action Lock Doc responded to my inquiry email the same day and came out to replace all of the locks and make my spare the next day. Very friendly and professional. And the prices are surprisingly reasonable. I'm so glad I found them online. You are in good hands here. Ryan did an excellent job. Thanks! **( Per the suggestion of Action, I did order my supplies online from a home improvement store to remove the delay of waiting for supplies to arrive.) read more

Needed a new key fob for my vehicle and this place was quicker and significantly cheaper than the dealership.

They always deliver the best service at the best price. If you have a tough situation that needs attention, they will take the time to review it, then give you all your options. They seem to maintain a philosophy that says, "Put the customer first and the rest will follow." They are unbeatable!! read more

I have a Travel trailer that I lost the keys to. Ryan was the tech sent out and he did a great job of replacing the main door key and replacing the storage compartment locks because they were getting hard to turn. Also, he changed out the shower lock because that was an after market addition so now all the compartment lock use the same key. I requested 2 sets of each and he verified that they all work. This is the only business that my husband and I have ever used for key/lock services. read more

I went in to have keys for 09 honda cut because I was in the area very nice guys, I wish had let them program my keys while I was there.

I was in a panic this morning when I realized my back door deadbolt was not working. Called several locksmiths. All were booked through next week. Action Lock Doc was also booked through next week but they understood my situation and within the hour, the wonderful Ryan Mergeler arrived and had the lock working again. I am beyond grateful to Ryan and the rest of the great people at Action Lock Doc. read more

This is the third time we've used Action Lock Doc and they've done an excellent job at a fair price each time. Jeremy Hefner dealt with a complex problem on our metal and glass front door and fixed it. He was apologetic for needing to leave mid-job but he was the closest to respond to a call of a child locked in a car. Jeremy returned promptly and finished the job. I recommend them and will use them again. read more

Reliable, professional and prompt, same day service. I would highly recommend . Phoned the company at 11, tech showed up at 2.

Went in for a quick key replacement. Very affordable price and was created by a very kind gentleman.

Action lock doc is great for all lock and key needs. Ryan has been very helpful on multiple occasions

They were incredible. I took my 40+ year old car which needed a key without me having the original and they were able to make one on the spot saving me a ton of money. They were also super helpful in explaining what I needed read more

All sets of my kelts to multiple vehicles were stolen with the exception of one hidden set. I took the keys in for duplication. The only thing they couldn't accommodate was the stolen key fobs. Great place. I've used their services multiple times. Always pleased read more

Best service I am most thankful for them coming out and their communication is 5 star. I will definitely refer and use again if needed. Super fast job and done well!!! read more

Action Lock Doc responded to my inquiry email the same day and came out to replace all of the locks and make my spare the next day. Very friendly and professional. And the prices are surprisingly reasonable. I'm so glad I found them online. You are in good hands here. Ryan did an excellent job. Thanks! **( Per the suggestion of Action, I did order my supplies online from a home improvement store to remove the delay of waiting for supplies to arrive.) read more

Polite staff, they had me in and out in less than 10 minutes and only cost me a few bucks to get a new key made for my truck.

I've stopped in to have duplicate keys made. Always professional service and quality keys. If I need a locksmith for my house, this is who I'm calling. read more

These guys were great and very responsive. Could not program the key fob for my truck but gave it a good try. To me success if giving it your best effort. read more

Just had a Great experience with this business. About a year ago, I went into a Nissan dealer in Washington state to ask about having a replacement intelligent key made. That experience was horrible and I didn't end up having it made. Fast forward to now and I'm kind of expecting it to be extremely expensive and a huge pain to have done. I emailed for a quote and they got back to me really quickly with a price that was 1/3 what I'd been quoted by the dealership in Washington. (Keep in mind these keys are far more expensive that back in the day when it was just a piece of metal, so it's still expensive.) When I asked to make an appointment, I was pleasantly surprised to find out I didn't need one. I went in today while I was in the area. There was only one person when I first arrived and he was also trying to help someone on the phone with a lockout. He apologized for the delay, and got my new key programmed quickly. When I was leaving I noticed a low battery alert on the new key. Went back in and they quickly tested it, then put a new battery in. Hopefully I don't find myself in need of a locksmith too often, but they will definitely be my first choice if I do. read more

Ryan did a great job repairing the locks on our doors. Efficient, friendly, and a reasonable price.

What a great business! I went in last Saturday (the 20th) to see about getting the key fobs replaced for my 2013 Santa Fe Sport. On both fobs the rubber was worn and broken to the point where a few of the buttons would no longer work. The helpful folks inside said they didn't have any in the store but would order them and call me. A price was quoted for the two fobs ($360.00 for two. Ouch) but that included the cutting of the keys and the programming of the fobs. They said they should be in on Wednesday. On Tuesday I received a voicemail saying the fobs were in and to come in when I had time. It's been a rather crazy week for me so I didn't get around calling back until Thursday to let them know I would be in on Saturday the 27th. They were glad I called back and said no rush and thanked me for the call back. Went in today (the 27th) and the same person who helped us the first time in ordering the fobs was there. Sorry, I ever caught your name and I really should have asked. He was ready, willing and able to help. I handed over my current fobs and he got to work. Unfortunately, I think my keys gave him a bit of frustration. However, he persevered and worked on making sure the cut was correct and accurate. It took a little longer than he had anticipated and I was starting to feel guilty. Never once did he grumble or gripe, he just kept working away. He was able to get the cut correct (apparently the software in the computer was a little off so he had to calibrate the cutter a few times) and then set about testing the keys in all the door locks and then got the fobs programmed. Overall, GREAT customer service and a friendly and fun personality. As a final note, thanks for commenting on my Doctor Who t-shirt which ended with us all in a great conversation about series episodes, the various actors who have played the character and about British actors and their versatility in general in being able to play any type of role or character! Will definitely be referring friends who need locksmith work done to Action Lock Doc. read more

Ryan did a great job. Arrived on time, was courteous and professional and fixed the lock and door handle very quickly. Reasonably priced too. From the time I scheduled appointment to the time the job was completed was less than 24 hours. Highly recommended. read more

I would highly recommend this company. Not an answering service sending technician. Fixed my problem in a few minutes in their store. Then refused payment. Made my day. read more

I'm a little late on this review but Ryan did a great job in helping me diagnose the issue with my door and then returning later in the same day to install a new latch mechanism. Door is like new with a new set of keys. Would recommend. read more

Have you gotten a key that doesn't quite work when you turn it? You have. You probably have one on your keychain right now. Yeah, it sucks. You have to turn it 3-4 times, maybe more, before it starts your car. I have a ton of them and they drive me crazy. Yes, I got them from a big box store and they are terrible. Never work and always drive me crazy (pun intended). If you're looking for a key that will work and will work every time, you need to come here. They have the proper key cutting machine. They'll even check to make sure that it works before you pay for it. Try getting that service at the big box. I'm extremely happy that they got me a key that works and it was just as fast. Plus, I'm helping out a local business. I'll never get keys made anywhere else. The key will cost a little more, but it's worth the extra dollar to get a key that doesn't give you any frustration when you use it. read more

I needed a replacement for my 2012 Honda Accord, my fob was broken. Each and every guys was very support of each other. The middle aged guy was very helpful to the young man who was very kind that helped me. I only had my valet key but I must say, together they were able to do a fabulous job and it didn't take long. These guys are GREAT and that means a "LOT". At the dealership that fob would have costed $200.00. One guy even showed me how their VERY large and small safes work (for when I get my large sum of money---- after I share it with those who have been kind to me). When the money comes in, I'll be back to get a safe especially made for money. (smile) Thanks guys, keep taking patience with the young men and your business will flourish. God Bless read more

Huge shoutout to Jeff & Jeremy, Jeff who gave me great information on the phone to make sure I got what I needed, and Jeremy who came out to do the locks for me. Both people were extremely friendly, patient, and knowledgeable and would definitely recommend. read more

We have been out of town dealing with a family matter and now for the holidays and found out on Christmas Eve that the battery on our front door keypad died and that our cat sitter could not access the house to feed our cats. Even though I'm fairly certain they were closed, I got a hold of Jeff and explained our situation and he could not have been more friendly or accommodating. He arrived at our house within hours and met our neighbor to make a key for our back door and change the batteries in the front door. And his rates, especially on a holiday, we're more than reasonable. I could not recommend this business more and they will be the only locksmith I will use as long as I live in Dallas. read more

I lost the keys to my safe and really needed quick access to it.I found this company on google maps so I went there on my lunch break..I was in/out with a new key in less than 5 minutes...The staff was very friendly and handled everything in such a professional manner...I'm so happy and recommend this place for all of your locksmith needs‼ read more

One more time, quick response....excellent service. Has never failed me or my friends. Very friendly

Thanks for your Fast Amazing service! I really appreciate squeezing us in last minute!!! Will be my go to from now on they truly know the meaning of customer service!! read more

My car keys broke and no one wanted to make me a new one. The dealers tried to overcharge me (as usual), but thankfully I found this place! They were helpful in educating me the process of remaking my key and made sure it worked. They remade my keys within minutes. Best customer service! Highly recommended for any key or lock issues! This is my go to locksmith. read more

Super fast service, very professional! I called an hour before their closing time and they came out right after I called, instead of waiting till the next day, super impressed! Ryan was awesome and fixed our problem ASAP! read more

Great experienced management and staff that are great craftsman! They go above and beyond to make sure your locksmith needs are met! Really happy with the customer service and ability to cut and program my new set of car keys! Can't beat the customer service and price! Will recommend and use Action Lock Doc for all my locksmith needs! read more

Jeff and the entire crew were incredible in helping me out. I bought a 12 year old range rover, and lost the keys within the first week of ownership, including my house keys from 30 years ago! This was not an easy job to say the least. They were the only company willing to help me out, despite the extraordinary cost to have to buy special software. I had to pay for that software, but they tried their best to cut it down.. but alas they couldn't. I couldn't even tow my car to a dealership becuase there were too many tree branches that would have scrached my car. They had to come out 3 times to help me out, and did so without any complaints. I can't say enough about how great this company is-- willing to tackle any problem that is not a cookie cutter one size fits all situation. Thanks again, and i will use them next time i lost my keys hopefully in 30 more years! read more