This is the worst place to buy a Baltazar is such a liar. I waited six months just to get my registration for the vehicle. I purchased with him I went through so much trouble so the DMV could help me with a private investigator so he could give me my registration now he doesn't answer me. I paid for an extended warranty on my vehicle and he never paid it. He kept more than $2000 and does not answer. My calls is very unprofessional even the credit union I worked with says he is the worst person ever. He doesn't answer calls. He ignores you and gives you the runaround. Do not buy a car from this place. read more

PLEASE DONT COME HERE! This is a week after buying a car from here, air flow sensor went off (my mechanic said the dealership erased the check engine light. That's why I turned on a couple days later) The manager said he would take care of the air flow sensor, when I show up they tried charging me $220 for the part. The car had no coolant. And the manager is absolutely horrible to work with, after my girlfriend talked to him about the issue on the phone he said "fuck you" to us.. Please save your time and MONEY!! GO ELSEWHERE! If he dose this to his friends friends he will do it to you too! Then he messaged me thanking me for this review.. so unprofessional read more

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I recently used Merced Auto World for an off-site pre-purchase inspection of a 2019 Ford Fiesta SE, and I was impressed by how quickly they responded and by their willingness to drive half an hour to the car sale location. Scheduling was effortless, and Gabriel Padilla arrived right on time to inspect the vehicle, which I found incredibly convenient compared with shops that insist you bring the car to them. Unfortunately, the inspection itself fell short of my expectations. Rather than receiving a detailed post-inspection report, all I got was the basic invoice summary-essentially a list of what was checked and a recommendation to replace the front tires. I hadn't clarified in advance that I wanted a comprehensive written report, but I expected more depth given their off-site service. I also discovered they don't upload inspection results to any federal regulatory databases (NHTSA, FMCSA, CFPB), which seems like a missed opportunity for transparency and consumer protection. After taking the car to another auto shop, I learned the front brake pads were nearly worn through-something Merced Auto World didn't catch-and that the tires still had acceptable tread life, contradicting their recommendation. All in all, they're quick and accommodating, but if you need a thorough, report-style evaluation, you may want to look elsewhere or be very specific about your expectations. read more

Friend recently bought a car from here and he was told by their mechanics that the car had issues that needed to be fixed the day he was supposed to take the car. If you plan to sell a car on a set day, all of the car's maintenance should be up. After repairs, he had charges on for a new radiator which was never mentioned or communicated from the seller or mechanics to the buyer. This place is just a bunch of red flags and bums who try to take advantage of their buyers. Go somewhere else and let them run out of business. read more

I purchased a vehicle here, and refinanced a year later, gap insurance was refunded in December it is now may and I'm still waiting for a refund. Buying a car in the future I would rather go through radar or a big dealer who has hr and management that process gap refund in a timely manner and return customer phone calls read more

My brother was looking to finance his first car. They found exactly what he was looking for, and the whole process was very simple. We walked out of there with the keys to his new car in under 2 hours! Thank you for a wonderful first buyer experience! read more

BUYERS BEWARE!!!!! Do NOT purchase a vehicle from Merced Auto World. I purchased a 2017 Ford Mustang from Merced Auto World in July 2024. It is now January, almost February 2025, I have still yet to receive any kind of paperwork, license plates, registration, proof of ownership, ANYTHING from the dealership. I've reached out hundreds of times via text message and phone call, only to be repetitively be told "it'll be here next week" every single time. When I originally test drove the vehicle I expressed concerns regarding the A/C not working and they assured me it was just needing "to be recharged" and they just band aided the problem, sold me the car with an extended warranty that "covers everything" then a month later, the A/C compressor wasn't working and the owner Baltazar wanted to charge me a "$75 inspection fee" to look at the vehicle before fixing it, after they sold me the extended warranty already.....then they kept it for TWO months. As per my last text message, they told me I'd have them by 1/10/2025, as I've still yet to receive them, today, 1/25/2025, I call and get hung up on TWICE by the so called owner after being told "we've already told you it'll be in next week". This is NOT how a woman, or anyone for that matter should be treated. I paid him my registration fees almost a year ago that I never even received. I paid him out of pocket for a vehicle I've been able to drive for 1 month since July 2024, as I had to take it back to them for re repairs, and then by the time I got the car back, my paper plates were expired and if I drive it I've been told by the DMV I risk it being towed, and I have no way to prove I own the vehicle. BUYERS BEWARE read more

BUYER BEWARE!!!!!!! This place has the absolute WORST customer service ever! The "Manager" will use profanity and raised voice not to mention HANG UP on you if you disagree with him. My daughter bought a Mustang from them with an extended warranty. When she first test drove the car she told them the A/C wasn't blowing cold they assured her they would fix it. When we picked it up it was blowing cold and they said it was just "low on coolant" trusting they were honest we went with it. She took the car home. She drives an average of 10 miles a day and has only had the car about 2 months the A/C is blowing hot again. She took it to them as they said to do. They now want to charge her an "inspection fee" for their mechanic to look at it and diagnose it. It is obvious they band-aided the problem to begin with . She is a young girl and it was obvious they were taking advantage of her. I called for clarification and was told "if you don't like it to bad" "you have no f'ing idea what your talking about" and "just shut the F up" the so called manager then hung up on me. I called back asking to speak with someone else he screamed at me telling me I'm not getting anyone better than him deal with it. He then went on to say it's probably a "different" problem now anyways and she is past her 30 days. At this point it is way past the fee they are charging which is completely unjust and very unscrupulous it is more about a grown man taking advantage of a young girl being inexperienced and when he is confronted about it he gets angry to the point of belligerent. I understand the chances you take when you buy a used car but never in a million years would I expect this kind of treatment from a business who is supposed to be professional. Be warned... this place will band-aid your vehicle to get it out the door, sell you the extended warranty then put bogus inspection fees for their mechanic in play when you need to use it. If you are a woman this supposed manager will berate you, use profanity and hang up on you before you can explain. I will be having my contract reviewed legally however people should be warned against this kind of dishonest and downright hostile treatment before you spend your money on a vehicle there. Beware of the band-aids. EDIT!!!!! As you will see by the Managers response he is a very angry man who knows he is scamming people. There are more than 1 review other than mine on here that talk about him cussing and having horrible customer service and junk cars. Unfortunately my daughter is then"victim" of an unscrupulous dealer and a horrible excuse for a manager. PLEASE save yourself the headache and the heartache of this place and go elsewhere. My son bought a Camero 2 days before my daughter bought this car. He used Victory Motors in Modesto what a different experience. Go there. They know how to treat customers and understand cussing at a female or anyone for that matter is not acceptable. They have also not given her the tags in over 2 months which will be looked into as well. read more

I got a 2018 impala they made it easy and fast also gave me a great deal overall made it a good experience

I only gave one star because I couldn't put zero. Spoke to them about a vehicle I saw online for $25k. Asked if there was any deals to mark the price down a bit. Was told the price of the truck online was only to get attention and it was actually more. Offered $21k up front and he told me they don't sell salvage. Asked what he meant and he told me that's all I'll get for that amount. Attached the conversation. No customer service whatsoever. Don't help them to be rude to people and go somewhere else!! read more

Merced Auto World - Rude customer service!! - Used Car Dealers Near Me - Merced, California

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Don't sleep on the little guys! We have purchased five cars from these guys and we have had no issues. Baltazar is a straightforward, honest dude. He is willing to work with you but you need to be willing to work with him too. He ain't running no charity, he's running a business. Jonathan the salesman, was awesome. He explained and answered all the questions I had. All my referrals have gotten a vehicle from here and all had a awesome experience! Great service, good prices, highly recommend! read more

If I could give this place zero stars I would. BaltAzar the manager is a con man and a liar. I bought my car in May of 2022, turns out he didn't have the vehicle registered in his lot for over a year. He tried to manipulate ME into paying double registration (for 2021 and 2022) and refused to give me my license plates if I didn't pay $700+ for the year HE didn't have the car registered. Keep in mind, I had already paid $400+ for my registration when I bought the car. I told him I was not going to pay for a year that I didn't even have the car for. BaltAzar then screenshotted some random comment from quora as his "evidence" of the law. He finally backed down from his lies when I threatened to take him to court with my attorney and have an auditor check out his sketchy business. When I bought my car the dashboard said it needed servicing and an oil change. I asked him about that and he said he had "already done all that, it was just a coding issue I should check out in 6 months." Turns out he was lied about that too! Luckily I double checked with a mechanic and it needed servicing and an oil change. I also got pulled over by a cop two weeks after purchasing the car because the dealership sold me a car thats registration expired a year ago. I contacted BaltAzar, and he responded that the cop was "stupid" and it was registered until 2022 which he lied about too. He also had me do the smog test after I had already purchased the vehicle. Save yourself the headache and buy from a legit dealership. read more

Baltazar at Atwater Auto World was very helpful and always quick to respond. We bought a truck from him in November 2022 and three weeks later we were involved in an accident which resulted in our car being totaled. Baltazar was very concerned for us, and immediately offered to find us another vehicle, which he did. He made the buying process very fast and easy. I highly recommend using Baltazar and Atwater Auto World. Thank you so much for all of your care and concern Baltazar. read more

Great service the owner was very honest and respectful he went out of his way to help me qualify for what I wanted I was glad to have purchased a vehicle at Merced Auto World they have the best prices I recommend anyone to go to that dealership a definite 5 star review read more

Stay away from this dealership...I took in a recently purchased vehicle to Merced Chevrolet for a recall...... the owner ended up picking my vehicle without my authorization to take it to a different mechanic I never got a call letting me know what they where going to do... waited all day for a call and nothing I had to go myself and just to see that the dealership I bought the truck from has it there... could have gave me a call and told me they took it.... read more

The owner is a scammer. He thinks he is better than everyone else, however he rips people off. He sells cars that are half-ass running. His safety checks are shit. he buys used parts to cover up what is broken. then if you bring the car back because there is something wrong with it, he will tell you he will pay the labor if you buy the part at his cost. then sells you the part most of the time used part for full retail making a couple hundred off you. Then he drinks all day every day driving. Yelling at everyone including banks and lenders. I mean if you have nowhere else to go to buy a car Autoworld will sell you a car for way too much and most likely will break and cost you way too much. you have been warned!!!!! read more

To the best salesman in town, Jonathan he got me my first truck I was really proud of the service and honesty he gave me. He help me out with the monthly rates, something that was affordable for my budget. I will honestly go back no doubt about it. If you're definitely looking for a deal with any car, truck, van or SUV go to Jonathan and he will help you out on whatever you need. I definitely recommend Atwater auto world and Jonathan. read more

Hassle free, no need to go back and forth. Everyone is friendly, I even got a full tank of gas! Very satisfied, would definitely recommend to family and friends. read more

Merced Auto World - My new whip!!! - Used Car Dealers Near Me - Merced, California

You pay for a vehicle then have to remind them to do their own job, i have to remind them to sign off and check for my pink slip when i paid for a car out right, i have my own job and work full time i didnt pay 6,000$ for me to have to do their job aswell read more

Well i found the truck that i wanted and I went ahead and purchased it. But I will call him Mr. B. also promised me a few things that he never delivered on. No antenna, he was going to order one, never did. Going to fix the tail light lenses, silicone was not quite right for a repair, will not get back to me, or I'll check on it. Shame on me! But i got the truck that I wanted and Mr. B. is just not a man of his word!! read more

I purchased a vehicle at this place and used my 06 Charger as a trade in. 2 months after I received a fast track ticket. I found that the release of liability was never submitted, it was part of the paperwork I filled out on site. Also I was pulled over and given a ticket for not having a registration, he could not find the car in his system. I called Baltazar at the car lot and he told me the Cops probably just don't like me and they're giving me a hard time. 2 weeks later I tried to clear the ticket at the CHP and he said I was not on the paperwork and it was not valid. I showed him the paperwork on the window and he said that it is expired and that after 60days I should have already received the tags. These are not problems that anyone should have. I have a court date now if the registration paperwork is not taken care of. I'll be contacting the better business bureau and my lender, since Baltazar keeps dodging my calls and his staff is incompetent of being able to help me. read more

Atwater auto world, one of the best dealers me and my wife went to the owner, hooked us up with the best deal possible and went out of his way to make sure us buying a car was essay and fast. I highly recommend them for car buying and has some of the best customer service in town. read more

This has been the worst experience I've ever had with a car. they are unprofessional, rude as hell and the owner is a con. We did the application and was told yes then drive 3 hrs to be told we needed so much more and 700 more down on a car that had lights on on the dash and a loud noise when we test drove it. I would not recommend this place to anyone. read more

I was told that this HUMMER was in the best shape they have ever seen. Great report from the GM dealership. No damage reports.............. The entire undercarriage was painted black in an effort to hide ALL OF THE RUST DAMAGE. I am almost 50 years old, I am disabled and not working. I live in the mountains, and I am not sure how I am going to recover from this. I have asked several times for him to take back the vehicle but he refuses. My husband (served in the US Air Force) and I hope this helps people. Please find your own local mechanic and take any cars you want to buy from here and have it checked out first. Most definitely check for rust damage under the car that has been covered up with paint. read more

Check the BBB before buying anything from them. Also Yelp. This place is the worse. They do not honor contractual agreements. You will end up paying again for things that you already paid for upfront. If you should dare question them about this practice or ask for a refund, the will begin screaming at you and threatening you. They have been reported to the BBB and an investigation into their practices suggested. read more

Gabe, the salesman was a delight to deal with. The owner is shady and lied to us and the finance company. Harassed us for the down payment that wasn't due for another week and then sent Eddie out to take the car back 6 days after purchase. It's been a nightmare dealing with Baltzar the owner, which by the way his name is not listed as the owner. Gigi is the legal owner of the shop. When we contacted the finance company we were told he illegally took the car from us and that he had no authority or authorization from them to pick up the car. The car was sold without a spare tire which in the state of California is illegal. Do not do business with merced auto world. Finance company said they refused To do business with him in Atwater as he was adding things to the contracts to put money in his own pocket. We will never do business with him or his car lot. Unfortunately Gabe the salesman was honest and not a pushy salesman. Would do business with Gabe if he worked at another dealership. Buyer beware. He's a bad business person stealing money from finance companies, requiring your down payment to be cash app to himself. read more

Great experience. The owner was very flexible and professional . The transaction went smooth and I was on my way. I recommend Atwater auto world read more

Great customer service, and great price for the 2016 Nissan Rogue he sold me! Really informative and can Answer questions concerning specs on vehicles and even shows you print out of Carfax to let you know history of the vehicle, Baltazar is a honest person that believes in honesty! Took the time to help me out and do a walk through his car lot, not pushy like most salesmen! read more

Merced Auto World - My Nissan Rogue and the lady's Nissan Altima! - Used Car Dealers Near Me - Merced, California

Terrible place to purchase a car go somewhere else , this place did not only try and rob me from my money for some made fees , after I purchased my car this Richard excuse of a dealership called me saying " hey we have your plates , but it's an additional $400 "when in fact on my contract it stated " $300 for dmv fees and charges " so of course I argued with them about it , and did a couple google searched ; and in California there is a law to protect us buyers " stating ( The vehicles in the position of the dealership must be tags up to date and fees much be covered by dealer ) not exactly but you get the idea . situation number two : 2 years later I traded the car and now I'm trying to get a refund On my gap and warranty, not only does this dealership not wanna cooperate they refuse to even submit a form to there gap and warranty provider , I've called multiple times and they keep giving me the same bogus answer " we'll get a hold of them tomorrow " or " I don't know what form you're talking about " . Save your self the trouble and go somewhere else . read more

Came here just to look around and test drive a Subaru for the first time. Not knowing much other about those cars but that they are awd, good mpg and reliable. Little did I know that I'd run into a knowledgeable salesman that was willing to work with me on the price!! I walked in expecting very little and drove out ecstatic!! Highly recommended. read more