Wanna pay $2,000 for a phone application that tells you inaccurate information about your fuel level? Then this is the spot for you. All cars are equipped with a "hardwired" and "unremovable" GPS system (from personal/professional experience these devices are used by dealerships to track your vehicle when you don't pay and help the police find it) meaning they know where you are at all the times. They will not remove this unnecessary accessory to make more on the deal, so you must purchase it if you want the car. Also! Remember! You do not need to purchase a 5 year warranty for $4000 if you don't want to. After a lot of back and forth and three different sales people, I settled for a 3 years for only 1600, which is good deal. Be prepared to spend all day there, for some reason they run the numbers in a different room leaving you alone for long periods. Good people that just want to get an extra buck. I will be contacting the Better Business Bureau to ask about the GPS system ethicality. Good luck! read more

Horrible salesmen trying to make you pay 2,000$ for a digital app on your phone, don't get scammed by these guys please

DO NOT buy your automobile from here! Joseph sold me a truck, and within the first week, the check engine light came on. I tried calling and texting him several times, but he never responded. I finally called the dealership directly, and he answered. I was transferred to the service department and scheduled an appointment for the following week. When I took the truck in, they supposedly fixed the issue, but within 30 minutes of leaving the dealership, the check engine light came back on. I called immediately to schedule another appointment, but they couldn't get me in until the following week. I explained that I needed to drive to Los Angeles, and the service manager told me to go ahead because the issue would not affect the truck. When I returned for the second appointment, I was told they would not cover the repair because I had driven more than 1,000 miles. Keep in mind, I only drove those miles because their service manager specifically told me it was safe to do so. He never mentioned a mileage limit when I bought the truck, Joseph had told me they would fix anything within the first 30 days, at no point did he mention a 1,000-mile limitation. When I called Joseph to ask if they would help since I had originally reported the problem within the first few days of owning the truck, he refused. When I told him he had never mentioned the mileage limit, he rudely replied, "You never asked!" He then said, "You know you bought a used car!" The service department also tried to deny that I brought the truck in before the 30-day period. They claimed they had no record of my truck ever being there. Fortunately, I have proof through the CarRx app showing that my truck was serviced there before the 30 days had passed. I was told they must have forgotten to log it. I repeatedly tried to speak with the manager, Eugene, but I was never allowed to talk to him. I was always told I had to go through Polly, who told me it was out of his hands and there was nothing he could do. It took nearly two months to get any resolution for a repair that would have cost almost $3,800. The only person who truly listened and helped me was Melissa. Because of her, I finally got some assistance, but I still had to pay $1,500 out of pocket. I believe that was completely unfair since the problem appeared within the first three days after I purchased the truck. I also drove two hours each way to buy this truck and ended up making four separate trips to the dealership. After the truck was finally repaired, I still wanted to speak with the owner to explain how poorly I had been treated by his employees. I waited for over an hour while he was in his office, only to have another employee tell me that the owner left without speaking to me. He knew I was waiting for him so he either snuck out the back or was hiding in his office. Think twice before buying from this dealership. If the owner won't even take a few minutes to listen to a customer with a legitimate concern, what does that say about how the business is run? They knew this truck had a faulty part, and it felt like they simply didn't care. read more

Dont ever go there they rip you off they lie and they pressure you where your in distress joseph should be fired for selling me a piece of shit car the car had no headlights and it was never even cleaned .dontl trust them EVER read more

Do NOT go here if you are a person of color. You are not safe. I am writing this review to warn everyone, especially people of color, about what happened to me at this dealership. My daughter went to buy a car, and a salesman told us we only needed $1,000 down to drive the car off the lot. We were waiting for an insurance payout from a totaled car. Acting in good faith, I spent over $800 to update my insurance and gave them the $1,000 down payment. After taking my money, the salesman changed the deal. He said I needed more money down because the insurance check wasn't in my name and they "weren't sure where I would get the funds from." I proved my income from three jobs, but it didn't matter. When I asked for my money back, I was met with vicious racism. I was called racial slurs. Most shockingly, the General Manager sent me a message telling me to take my "ghetto ass back to the ghetto and go buy a ghetto ass car." The staff was so aggressive I believe they would have assaulted me if I didn't have a witness with me. This has caused me significant financial harm and deep emotional distress. I was scammed out of nearly $2,000 and subjected to hateful, racist abuse by the management. NO PERSON OF COLOR IS SAFE IN THIS BUILDING. I am filing reports with the Better Business Bureau, the police, the Attorney General, and civil rights agencies. Please, protect yourself and your family. Take your business anywhere else. read more

I would NEVER go through this dealership again!!!!!!Joseph is so rude after making a sale with my 2018 Tahoe he brushed me off after not even a week of having the vehicle (truck has so many issues) Getting hung up on by them just for asking for someone in upper management. Please save yourself time and money this place is so RUDE! read more

They sold me a car that had a busted part on it that they did a quick temporary repair on and didn't let me know about it at all and I had the car for less than a month before it started acting up and now I have a bigger bill than what the car was worth. They also aren't really helpful when you do let them know about the problem and I was told they'd give me a call about how much it would cost and I waited over a month before I called back and they acted like I never told them about the issues or that they said they give me a call. I HIGHLY DONT RECOMMEND THEM AND I WILL NEVER DO BUSINESS WITH THEM AGAIN. read more

Don't trust their word, get everything printed on paper and signed. They do NOT do basic maintenance on the cars. I bought mine from Joseph 1 month ago and my car is already having issues, no help from the dealership either. read more

Everyone and everything needs to be replaced. Staff there has not sold a single car on the lot there's no space for parking at all for customers the lot is full of unsold vehicles. Highest interest rate ever. Go to ur credit union and get a loan from them instead of even trying these guys. Waste of energy and time. read more

If I could give zero stars I would. The experience was horrible and I didn't even purchase a vehicle because of the that very reason. They say they can help you and even had manager calling asking for my business after I already bought a car from somewhere else they tell you lies and cannot approve you or put you in a vehicle they also run your credit several times and still do not get you approved. 0/10 do NOT recommend! read more

Selling cars with major accidents for very high prices, bad company, the way they get their cars are through manipulation.

i called ahead asking if they associated with valley first credit and joseph said yes, i drove from modesto and arrived picked out a car and was told by Joseph they didn't work with valley credit?!?!? Big waste of my time, then got manipulated into getting my credit ran and gave me the WORST deal. Bro $500 a month with a 15% rate and 2,000 down payment?????!???? Not even close to the loan i received from my bank. Joseph was sneaky, at first he seemed trustworthy but he was not taking care of me he just wanted my money and to sell a car. read more

First of I want to thank Omar for helping me find the right car for the right price .. secondly Omar got me approved while ever other dealerships told me no he got me done. If you're looking for someone to exceed your expectations Omar is your guy! read more

Joseph was the fast and efficient. I left with more than I thought I would. I'll definitely be back.

I just visit them to see an expedition they have for sale their prize on car Gurus is $26,998.00. Omar came and greeted me, he showed me a different vehicle then I asked about expeditions, and acted like if I didn't know anything about it. He said they have one and the selling prize is $34k and on their website and car Gurus is $26,998.00. Then I asked about the challenger, and he said $28k on their web site is for $17,649.00. Then I confronted them with the lie, and He said is a 3rd party on Car Gurus even his supposed to be manager said the high numbers. Then he said they can honor those numbers. At this point EVERYONE BE CAREFUL. This dealer is not trustworthy no matter how bad you need a car don't go there they will rob you. I won't spend a penny there!!!!! read more

I would give 0 stars if I can. Tried to force a car loan through them even after they knew that we have a loan approved through a credit union. Drove over 300 miles only to be told that they have to finance the car. It's one thing to make money...it's a business but to have zero scruples and regard for customers is beyond imaginable. I hope no one else falls for their deceiving actions! This is not a business to give your hard earned dollars to. read more

dont buy from these guys!! our car broke down with in 30 days . they lied about repairs . it broke down again for same reason they still didnt fit it . we had the car back less then 72 hours and it broke down for a 3rd time for the same reason. they wont provide a loner car they wont cover a rental even though they have failed to fix it. it took them over 1 week to pick up the first time and the second time we had to tow it to them they wont allow us to get a diffrent car . this place is very unprofessional there service manger has lied they have even falsified repair paperwork they said they replaced a part but we have before and after photos that prove they did no such thing everytime we get the car back it has had body damage which still hasnt been fixed this place and its employees are unprofessional and running scams on people. read more