Submitted my application online and they reached out to me back the next day. Thank you to Amanda…read moreand Heidi for being so patient with me and able to help me. Great Customer Service and process of super easy and fast

Do NOT go here if you are a person of color. You are not safe…read more I am writing this review to warn everyone, especially people of color, about what happened to me at this dealership. My daughter went to buy a car, and a salesman told us we only needed $1,000 down to drive the car off the lot. We were waiting for an insurance payout from a totaled car. Acting in good faith, I spent over $800 to update my insurance and gave them the $1,000 down payment. After taking my money, the salesman changed the deal. He said I needed more money down because the insurance check wasn't in my name and they "weren't sure where I would get the funds from." I proved my income from three jobs, but it didn't matter. When I asked for my money back, I was met with vicious racism. I was called racial slurs. Most shockingly, the General Manager sent me a message telling me to take my "ghetto ass back to the ghetto and go buy a ghetto ass car." The staff was so aggressive I believe they would have assaulted me if I didn't have a witness with me. This has caused me significant financial harm and deep emotional distress. I was scammed out of nearly $2,000 and subjected to hateful, racist abuse by the management. NO PERSON OF COLOR IS SAFE IN THIS BUILDING. I am filing reports with the Better Business Bureau, the police, the Attorney General, and civil rights agencies. Please, protect yourself and your family. Take your business anywhere else.

I would NEVER go through this dealership again!!!!!!Joseph is so rude after making a sale with my…read more2018 Tahoe he brushed me off after not even a week of having the vehicle (truck has so many issues) Getting hung up on by them just for asking for someone in upper management. Please save yourself time and money this place is so RUDE!

I purchased a vehicle from this company paid $1000 more then I wanted and then before my first…read morepayment the check engine light comes on and I'm told well it's after 30 days we cant work on it we won't get paid unless the office approves called the office several times during lunches and breaks and they tell me service is going to call and it will be up to them if they can do the work. The same service that said it was up to the office. Was told I would receive a call before my lunch break is over and did I get a call? No! This is my worst experience with a car place I have gotten a great experience from A+ motors the man's name was Ali. I wish I had went to him this time. I can tell you no one in my family will ever go back to this place and if any of my customers ask me about a car place I will tell them all about Auto Resources and how they don't care for their customers. Good thing I work in the customer service field and will be sure that I inform my customers of this experience. For reference the vehicle I purchased was at the end of February and issues started before 30 days and they reset my screens on my car assuring me they did service it. Not even 2 weeks later oil lights and engine lights are on. Don't even have the registration and haven't even had the first payment due!! You make your own conclusions on the company from that. Ali at A plus motors went above and beyond for me when I got my last vehicle years ago and if I or my family ever need one again that will be where we stay

I bought a truck on sep 2024 and I already had to replace the motor and their mechanic shop they…read moreown sucks when they replaced the motor the truck started a misfire and shake. They blame it on my tires since I'm all terrain tires then I had to go somewhere else to get a diagnose and they only replaced one coil pack out of six I've been having nothing but issues ever since I bought this car check engine light all the lights on the dash they are a scam and they're worthless. I would never do business with these people ever again

BUYERS BE WARE!! Here is some BS, Juniors Auto Center in…read moreMerced tried to get our car payment today even though we are going through a finance co. I called the finance co right away and they said no way we bought out your loan 2 months ago. Last month we paid Juniors directly cause we didnt know til we got the papers in the mail that the loan was taken over, so I had to send the finance co the receipt of proof I paid cause they never received that payment. Finance co said Never give them anything. You believe that shit. The guy at Jrs that called and said bring in your payment to us and Ill send it to them for you. Yeah NO!! The Finance co is gonna let the loan MGR know. Plus Juniors never reported any payments to credit bureau as I was told that they do.

Check your car before you buy it i got a car from here and 5 months after i got it the rack and…read morepinion was broken later was the motor and even the mechanic ppl at different locations said i got ripped off buying it and i wouldn't even drive far just in town only had 1 yrs with it .. tengan cuidado cuando compren su carro de aqui checken que todo este bien no los vallan ah chingar compre un caro que ni servia asta los mecánicos dijieron que me chingaron

Been depositing checks here regularly to someones account…read more Nothing bad to say....I've always been handled by Sylvia (always there, workaholic works as many hours as I do!!) With the exception of once I've been taken care of quickly and their customer service is great!!! Ample parking. Central location. A+++ rock on yall

Horrible people, horrible service. Would try and say there's problems with my loan and add on…read morecharges and we're just scamming! They're horrible horrible horrible! Gloria Garcia was the worst so was Dorian. They both just caused so much stress for me!

There are 100 to 200 past and active cases in small claims court involving Merco Credit Union who I…read moresubmit was too generous granting auto loans to sub par borrowers. I found the personal experience superior and look forward to Refi our new car auto loan with Merco. Their website has a wealth of tools and financial education. Rare to find exemplary businesses in Merced and Merco nails it.

I have been thinking here for almost 30 years. I chose to continue to bank here even after I moved…read moreout of the area. I appreciate the online features that allows me to do everything from home. I appreciate anytime I have reached out for assistance pair always very helpful. I also like in the times I have gone in the teller is always very welcoming as well as from the moment I walk in.

Why is activating a new credit card such a complicated process?…read more I called the activation number listed on the card and entered all the requested information correctly, only to be transferred to a call center representative who told me I needed to contact the bank directly about my account. My account is in good standing, and I had spoken with a representative just two weeks ago to request this replacement card. After calling the bank directly, I was transferred yet again to another call center, waited approximately five minutes, and was then informed that their system was down and they could not assist me. The end result: no activated card and a significant amount of wasted time. This experience fell far short of basic customer service expectations. Something as simple as activating a replacement card should not require multiple transfers and system failures.

I have moved from CA and maintain my account at MSEFCU because I receive more service from them…read morethan other banks and credit unions I have been associated with. I make a call, I get answers. I moved over 5 years ago but still see the convenience of banking here.

I have been banking at the main branch and use the drive through to get cash…read more There has been a time when I was given the amount I requested but today I was told that a new policy is in place and can only give out a certain amount of money! Asked the girl to talk to her supervisor and she came back and said that this ONE time would give me MY money that I requested ! Very rude and bad customer service! Need to be trained on how to treat customers .

Be careful for the phone call. They called today said they are from Citi bank, but it is Veteran…read moreDay which the bank not even on Veteran Day.

Worst Citi branch I've ever been to…read more ATMs seldomly have cash and they're 2, a walk up and a drive up, so it's always busy inside. I've spoke to the manager and apparently it's the money trucks fault not the branch. Why not actually speak to the money truck and see if they can adjust their time instead of inconveniencing their customers..

Completely dishonest salesman…read more Tried to sell me a truck with the steering shaft clunking around. Didn't tell me there was a problem with the steering, just waited to see if I figured it out on my own, which I almost didn't, my girlfriend caught it. When I brought it up he said, "oh yeah, I felt that too." So he knew there was a problem and didn't disclose it. Turns out a connection was loose on the shaft and came out when I turned the wheel in the parking lot rendering the truck unable to steer. Good thing it didn't happen in the middle of a corner, I could have crashed and died. When I brought that up he got belligerently mad, which is what people do when they're caught red handed, they try to shift the blame to the person calling them out.

Arunesh and Ansunala are really friendly and made buying my first car super easy. I had no credit…read moreand came out with a new car in less than a day. I really loved the customer service and will be back in 3 more years to get a new car once it is paid off.