Following a car accident claim, I trusted Rich's Auto with body and suspension repairs. After a…read morefour-month wait, they returned my vehicle in an unsafe, undriveable condition, endangering my family. Daniel (office supervisor) and Julian (adjuster) were dismissive of my serious concerns. Rich's Auto subcontracted the suspension work to 'Super Shop,' who not only failed to fix the issues but also damaged the lower control arm. I ultimately took the car to Midas, where they immediately identified and repaired the safety issues missed by Rich's. I had to diagnose the body, alignment, and door issues myself, only to have Rich's staff argue with me and act condescendingly regarding their faulty workmanship. Rich's Auto Repair hired Super Shop for accident-related suspension repairs, but they only applied temporary, unsafe patches despite multiple attempts to fix it. After Super Shop repeatedly failed to properly repair the vehicle, I took it to MIDAS, who correctly addressed the issues and fixed the damage caused by Super Shop's negligent work.

In my 30 years of driving, Rich's Auto Body is the only place I take my vehicles. The customer…read moreservice is top notch, and the quality of repairs and work is A+++. Never any issues and they treat you like royalty. Highly Recommended!

Truck looked brand new!! Thank you Caliber team!! We will definitely recommend your shop to friends…read moreand family

Turned in my car and got it faster than I expected. It came out looking amazing and I couldn't be…read morehappier. Customer service is great If I ever need help again (hopefully not) I'm definitely coming back here.

My car had a couple small scrapes which I wanted painted. I cannot believe how great my car looks…read morenow. Not only did they paint the 2 places I pointed out, but they fixed a couple other small areas that I had not mentioned. I think the car looks better than when I purchased it. Mark was very kind and provided transportation both back to my house, then back to Harrison's when the car was ready.

I have taken my truck to Harrisons twice. For a reason. After the first repair I knew I would…read morenever use a different body shop. Anthony is very professional and efficient, while also being friendly. And Mark! I can't say enough good things about him. Friendly, helpful, outgoing, and extremely knowledgeable. His work is absolutely beautiful. When he is finished, you cannot even find where the repair was made. A master technician! And all this at a very fair price. I could not more highly recommend this shop. Thanks Mark.

He tow's for county of merced also. my truck battery was bad and dead. insead of jumping truck. he…read morebroke my drive line. He didn't have my permission to do this. His employee forced my truck on small towing truck causing some damages. instead of calling for flat bed. he force and force truck for twenty minutes. But not all his fault deputy wallace said he wasn't waiting he had moreless gave him permission to cause this damages. He did go back and forth to the deputy.But instead he wasn't prossessional and got that flat bed he caused damages.

I had my car fixed and they charged me about $ 7000.0 to fix it. They swapped my good battery under…read morewarranty (six months old) for a broken battery that did not hold the power. They did not accept any wrong doing and refused to cover the cost. Do not work with this corruptive people take your car to other place where honesty is part of their values.

It's like a Thanksgiving gift for me. I took my vehicle about two days ago to Central Valley…read morecollision and I got a call on my lunch that my vehicle is already ready. The anticipated date was 10 days to repair. It is so nice having my vehicle back, the staff is friendly, and they communicate well. I'm so glad that I chose to get my vehicle fixed here. The other party wanted to take it to another shop, but I insisted getting it done here from the past great experience.

I had my 2018 Infiniti Q50 repaired by this shop a few times on both the left and right front side…read more Now both wheel well covers on the driver and passenger side have came off and are shredded. I thought their work was guaranteed. Tried to contact them by email and wasn't able to submit anything to them.

Tesla-approved shop, Merced Auto Body, repaired my 2023 Model Y. Thank you for doing a truly…read moreexceptional job in restoring my vehicle to its former glory! Your team seamlessly navigated the insurance process and went above and beyond to ensure my Tesla shines brighter than ever. Red is undoubtedly a challenging color to work with, but your outstanding expertise made it look effortless. Thank you again for making this process incredibly smooth for me. Thank you all! Highly recommended Merced Auto Body for any Auto body needs.

I decided to bring my vehicle in after having it damaged at another body shop. They helped me took…read moremy car in and they did an awesome job they went above and beyond with there skills. Great staff really respectful and professional. They kept us updated with the status on the vehicle the pick up date was on point. The owner listens and exceeds his expertise. I highly recommend this body shop.

Bad service. Unfinished work. Cut the harness to my taillights and license plate lights. Took over…read more2 months for a 1 month job.

These guys are crooks! Beware of the. They lie to you and are not open when they say your open and…read morethe when they finally answer the phone ( they have no voice mail) they tell you to go somewhere else!