very please with Mr Ronnie the owner , kept his word , followed through made sure both my trucks…read morewere done on time staff was very freindly and helpfull price was fair. E D Merced

Customer service was great I had the pleasure to work with carols , BUT when it came down to the…read morebodywork . Parts weren't aligned correctly after being there for a month and a half . All they did was slap on the fender and the bumper didn't bother to aligned anything instead I found out they did Mickey Mouse job to correct it, a week later is coming apart . So disappointed in the work they put in my car.

Once again Marvin did a great job for me first my Mustang and now my Corvette,,, if I get any more…read morebody work or things that need painted I will be back thank you Marvin yes the blue Mustang and the yellow Vet in the photos

The best bodyshop in Merced. They offer reasonable prices, good quality, and have your car done in…read moreno time.

Following a car accident claim, I trusted Rich's Auto with body and suspension repairs. After a…read morefour-month wait, they returned my vehicle in an unsafe, undriveable condition, endangering my family. Daniel (office supervisor) and Julian (adjuster) were dismissive of my serious concerns. Rich's Auto subcontracted the suspension work to 'Super Shop,' who not only failed to fix the issues but also damaged the lower control arm. I ultimately took the car to Midas, where they immediately identified and repaired the safety issues missed by Rich's. I had to diagnose the body, alignment, and door issues myself, only to have Rich's staff argue with me and act condescendingly regarding their faulty workmanship. Rich's Auto Repair hired Super Shop for accident-related suspension repairs, but they only applied temporary, unsafe patches despite multiple attempts to fix it. After Super Shop repeatedly failed to properly repair the vehicle, I took it to MIDAS, who correctly addressed the issues and fixed the damage caused by Super Shop's negligent work.

In my 30 years of driving, Rich's Auto Body is the only place I take my vehicles. The customer…read moreservice is top notch, and the quality of repairs and work is A+++. Never any issues and they treat you like royalty. Highly Recommended!

Truck looked brand new!! Thank you Caliber team!! We will definitely recommend your shop to friends…read moreand family

Turned in my car and got it faster than I expected. It came out looking amazing and I couldn't be…read morehappier. Customer service is great If I ever need help again (hopefully not) I'm definitely coming back here.

He tow's for county of merced also. my truck battery was bad and dead. insead of jumping truck. he…read morebroke my drive line. He didn't have my permission to do this. His employee forced my truck on small towing truck causing some damages. instead of calling for flat bed. he force and force truck for twenty minutes. But not all his fault deputy wallace said he wasn't waiting he had moreless gave him permission to cause this damages. He did go back and forth to the deputy.But instead he wasn't prossessional and got that flat bed he caused damages.

I had my car fixed and they charged me about $ 7000.0 to fix it. They swapped my good battery under…read morewarranty (six months old) for a broken battery that did not hold the power. They did not accept any wrong doing and refused to cover the cost. Do not work with this corruptive people take your car to other place where honesty is part of their values.

They promptly fixed and worked with the other parties insurance. They fixed things outside of the…read moreservice such and detailed the exterior. The customer service is top tier, Dan and Jesse are the best. Everyone here is on top of it, for the most part, there was some damage they didn't fix which was apart of the accident and are currently contacting the insurance regarding it to see if they can fix it (I made sure as the inspector was looking that it was to be fixed, and it should be fixed...). Will follow up because the inspector shouldve added that. I simply wish it was fixed the first time.

Not sure what's with the mixed reviews, I've had my car fixed here three times within the past 5…read moreyears and each time was satisfied with the repairs. Communication was on point, information was clear, quality was excellent, and have personally recommended them to friends and family.

Tesla-approved shop, Merced Auto Body, repaired my 2023 Model Y. Thank you for doing a truly…read moreexceptional job in restoring my vehicle to its former glory! Your team seamlessly navigated the insurance process and went above and beyond to ensure my Tesla shines brighter than ever. Red is undoubtedly a challenging color to work with, but your outstanding expertise made it look effortless. Thank you again for making this process incredibly smooth for me. Thank you all! Highly recommended Merced Auto Body for any Auto body needs.

I decided to bring my vehicle in after having it damaged at another body shop. They helped me took…read moremy car in and they did an awesome job they went above and beyond with there skills. Great staff really respectful and professional. They kept us updated with the status on the vehicle the pick up date was on point. The owner listens and exceeds his expertise. I highly recommend this body shop.

Bad service. Unfinished work. Cut the harness to my taillights and license plate lights. Took over…read more2 months for a 1 month job.

These guys are crooks! Beware of the. They lie to you and are not open when they say your open and…read morethe when they finally answer the phone ( they have no voice mail) they tell you to go somewhere else!

Where do I start. Well first off, the staff is great and the work and attention to detail is…read moreoutstanding " impeccable" I must say! I've have had them work on multiple vehicle projects to repairs and every single time I'm amazed by their capabilities of doing an outstanding job! I have never experienced such a level of expertise, quality and attention to the smallest details from any auto body shop in all my years of owning a vehicle. I'm so happy to have found a body shop I can TRUST in the people and the quality of the job.

Best customer service & communication you could get anywhere…read more Anthony is the service manager & is outstanding Thanks you so much

I had an appointment set up. When I got there he wasn't open. I called and he never responded. Not…read moresure what happened but I'm not going back there again. In response- you called me today not Saturday or Sunday. If we can't trust you to be truthful, then I'm really glad I took my car to a different shop.

I went for service there when I had a coolant leak but couldn't find it. They were able to lift it…read moreand found it quickly, then completed the work quickly too. Professional, prompt, great value!