This is the worst place to buy a Baltazar is such a liar. I waited six months just to get my…read moreregistration for the vehicle. I purchased with him I went through so much trouble so the DMV could help me with a private investigator so he could give me my registration now he doesn't answer me. I paid for an extended warranty on my vehicle and he never paid it. He kept more than $2000 and does not answer. My calls is very unprofessional even the credit union I worked with says he is the worst person ever. He doesn't answer calls. He ignores you and gives you the runaround. Do not buy a car from this place.

PLEASE DONT COME HERE! This is a week after buying a car…read morefrom here, air flow sensor went off (my mechanic said the dealership erased the check engine light. That's why I turned on a couple days later) The manager said he would take care of the air flow sensor, when I show up they tried charging me $220 for the part. The car had no coolant. And the manager is absolutely horrible to work with, after my girlfriend talked to him about the issue on the phone he said "fuck you" to us.. Please save your time and MONEY!! GO ELSEWHERE! If he dose this to his friends friends he will do it to you too! Then he messaged me thanking me for this review.. so unprofessional

Primos auto is outstanding. Our first time leasing a car, they walked us right thru it and got us…read moreaccepted when no one else would. The mechanic Matt is great at his work, he always helps us out even for the little things. He is very fair on pricing, verry affordable shop in Merced id highly recomend you stopping by primos Auto sales if your looking to upgrade your car or in need of some repairs.

We bought a little Chevy from them & at first there were minor issues (that we were not informed…read moreof) such as the windows stopped working weeks after we got the car, then it was the AC. Easy to fix.. Then my car wouldn't start, took it to a repair shop just find out that primos put the wrong battery in the car. Instead there was a golf cart battery in it. It went downhill from there.. Got a letter later when the car was almost paid off. The car had been in an accident & there was damage to the frame & it was totalled. Did more digging to find that the info stated in the letter was true. All this info Bob failed to tell my family & I. My car at the moment isn't operating despite the repairs made.. Needless to say I won't buy from primos again, Bob isn't an honest business man nor did he care to make it right. I hope this helps anyone to think twice about doing any deals with this company.

Frank was a tough nut. Not a nice guy but I don't have anything against him since he's a…read moresalesman--he's just doing his job (admittedly really well) so it makes sense that he is SO DAMN TOUGH. Wouldn't even budge a cent. I HATED that they preinstall some cheap ass LoJack and charge you $995 for it. Love my car tho!! Frank if you're reading this, consider becoming a lawyer.

DON'T WASTE YOUR TIME!!! I drove 1.5 hours ready to buy a car I had been coordinating with Candido…read moreabout. I confirmed the exact time and day I'd arrive and made it clear I was coming from far, so I wanted my time respected. I asked if the car had any damage, and he said no. When I got there, the car wasn't even on site it was at another dealership, and I had to wait over an hour for it to arrive. Once it did, I saw damage on the rear and side mirrors. I was disappointed but still willing to move forward. Candido then had me speak with multiple people, and my partner and I were asked to wait by someone else. Even though we arrived early, before it got busy, Candido didn't even acknowledge us at all. We sat at his desk for nearly an hour with no communication while he walked in and out. Other customers were also left waiting. After nearly three hours since we got there, we left. This was the worst dealership experience I've had, and I won't be returning. Such a waste of my time. Before having these "sales events" they have to make sure they actually prepare with sales people for people who actually want to buy cars!!! Wouldn't recommend this place. They sell damaged/dirty cars plus they have the worst sales people.

The customer service from Andrea was outstanding and personal. No pressure, she just provided the…read morefacts , options and provided me detailed information on each vehicle we looked at in order fir to make my personal decision. Adam and Cesar were also outstanding regarding financing and completing the necessary documents to go home with my choice of vehicle. Thank you for the excellent experience. Sincerely, James A. Jardib

They lie! . False advertiser! Careful how they write up the contract! They are not straight…read moreforward! Over inflate prices! Give nothing for trade ins! Don't go there!

I purchased a vehicle from this company paid $1000 more then I wanted and then before my first…read morepayment the check engine light comes on and I'm told well it's after 30 days we cant work on it we won't get paid unless the office approves called the office several times during lunches and breaks and they tell me service is going to call and it will be up to them if they can do the work. The same service that said it was up to the office. Was told I would receive a call before my lunch break is over and did I get a call? No! This is my worst experience with a car place I have gotten a great experience from A+ motors the man's name was Ali. I wish I had went to him this time. I can tell you no one in my family will ever go back to this place and if any of my customers ask me about a car place I will tell them all about Auto Resources and how they don't care for their customers. Good thing I work in the customer service field and will be sure that I inform my customers of this experience. For reference the vehicle I purchased was at the end of February and issues started before 30 days and they reset my screens on my car assuring me they did service it. Not even 2 weeks later oil lights and engine lights are on. Don't even have the registration and haven't even had the first payment due!! You make your own conclusions on the company from that. Ali at A plus motors went above and beyond for me when I got my last vehicle years ago and if I or my family ever need one again that will be where we stay

I bought a truck on sep 2024 and I already had to replace the motor and their mechanic shop they…read moreown sucks when they replaced the motor the truck started a misfire and shake. They blame it on my tires since I'm all terrain tires then I had to go somewhere else to get a diagnose and they only replaced one coil pack out of six I've been having nothing but issues ever since I bought this car check engine light all the lights on the dash they are a scam and they're worthless. I would never do business with these people ever again

Thank You Merced Kia! The whole staff was amazing Adam Sales guy was friendly and understanding…read moregetting me in my new car Victor gave me more top dollar for my trade. Nathan in Finance explained everything made sure everything was in my budget! Merced Kia is Top Notch! Definitely will be back

I forgot how terrible the service department is here at Kia, VW, Hyundai in Merced. They were nice…read moreenough to remind me today. They WAY overbooked themselves. You'll be sitting there for over an hour before they even check you in, and that's With an appointment, Ridiculous! The employees are miserable, you won't find a smile on any of them. Not any pleasantries out of this bunch. So I sat there today in a crowded waiting room, looking at a person-less service desk for 70 minutes before I finally came to my sense and left. Do yourself a favor and Find Another Place To Service Your Car!

A couple weeks before Christmas, my husband and I decided on a whim to stop at Farid's Rad Motors…read moreand look at a Subaru he had for sale. Well, Alex was extremely knowledgeable and very respectful during a run down on the car. We ended up purchasing the car. He has since followed through with everything we spoke about. He is honest and genuinely wants to make his customers happy. I would recommend to others who are looking for good deals on used cars to go and see Alex at Farid's Rad Motors. He won't steer you wrong.

Good quality cars so get u self one u won't be disappointed he will Will work with u very good…read morecustomer service

My daughter has relocated to San Jose from New Hampshire and we are a Volkswagen family and found…read moreMerced Volkwagen and outstanding dealership to do business with. From Cesar the Salesman and Gilbert the General Sales Manger couldn't get any better. My daughter got a Jetta SE 2.5 for the payment she needed without haggling over the price and the finance was approved in minutes. After the deal was approved they took the time to deliver the car to my daughter in San Jose. This is an experience that deserves Five Stars!!!! I called Paul the General Manager to let him know that his dealership and employees are outstanding and I can assure them that my daughter will let everyone who is thinking of buying a Volkswagen to go to Merced to purchase one!!!! Thanks to All that helped my daughter Patrick

I purchased a wheel/tire warranty when I purchased my Tiguan. Popped tire on 4/27/26. I had the car…read moretowed to closest VW dealership. Informed dealer about wheel/tire warranty. On 4/27/26 around 11AM, I received a call from the service department stating my policy covered everything except for a $2.15 tire disposal fee. They said they would receive tire on 4/29/26. Received call around 3PM on 4/29/26, was told that they were putting on new tire and instructed me to come pick it up after work. Upon arriving at the dealership, service rep told me that they weren't able to get in touch with the tire warranty company and that they could not "release the car to me." I was then told to "file the claim myself and to pay the $350 or they would keep my car. The warranty instructions are clear: Take your vehicle to any dealership or state-licensed repair facility. Have the repair facility verify coverage and obtain a repair authorization number from Zurich before any repair is made by calling 1-800-491-5117. Submit invoice/repair order to Zurich verifying the authorized repair has been completed. Pay deductible, if applicable, and any non-covered expenses. Zurich pays the repair facility directly. So they did a bait and switch to extort money from me. Had I have known this would be the outcome, I would have taken it to another VW dealership.

Worked with Christian to Purchase my Chevy Silverado! The…read moreguys at Choice motors made it easy for me to purchase my first vehicle. Thanks Christian and Muhammad for everything!

Highly recommend dealing with mohammad. We were debating the long drive to head over to buy the…read moreHonda Odyssey because we wanted the best deal for our Lexus trade in. Once we arrived they greeted us, were professional and he was back and forth with the owner to make the best deal possible. We got a great deal on the new car, which made up for the loss we took on our trade in. To top it all off, he stayed 2 hours past closing to finish all paperwork to drive an hour home to his pregnant wife, so our family really appreciated his service and our kids love the car.