Primos auto is outstanding. Our first time leasing a car, they walked us right thru it and got us…read moreaccepted when no one else would. The mechanic Matt is great at his work, he always helps us out even for the little things. He is very fair on pricing, verry affordable shop in Merced id highly recomend you stopping by primos Auto sales if your looking to upgrade your car or in need of some repairs.

We bought a little Chevy from them & at first there were minor issues (that we were not informed…read moreof) such as the windows stopped working weeks after we got the car, then it was the AC. Easy to fix.. Then my car wouldn't start, took it to a repair shop just find out that primos put the wrong battery in the car. Instead there was a golf cart battery in it. It went downhill from there.. Got a letter later when the car was almost paid off. The car had been in an accident & there was damage to the frame & it was totalled. Did more digging to find that the info stated in the letter was true. All this info Bob failed to tell my family & I. My car at the moment isn't operating despite the repairs made.. Needless to say I won't buy from primos again, Bob isn't an honest business man nor did he care to make it right. I hope this helps anyone to think twice about doing any deals with this company.

Frank was a tough nut. Not a nice guy but I don't have anything against him since he's a…read moresalesman--he's just doing his job (admittedly really well) so it makes sense that he is SO DAMN TOUGH. Wouldn't even budge a cent. I HATED that they preinstall some cheap ass LoJack and charge you $995 for it. Love my car tho!! Frank if you're reading this, consider becoming a lawyer.

Bunch of time wasters here! Frank specifically. I had been messaging with Frank via text for a…read morecouple of days and agreed to pricing on one of the vehicles on their lot. Unfortunately I live 1 hour 30 minutes away and made the trip to test drive the vehicle and finalize paperwork. He failed to provide any sort of friendliness throughout my time there. He also failed to even have the vehicle on the lot when I got there. I had to wait an extra hour for them to receive the vehicle from their Los Banos location. I still tried going through with the purchase just because of the price we agreed to via text and condition of the car. He then tells me he is unable to go through with the deal because I am financing through my local credit union and cannot provide me a title on the car. The whole situation was avoidable in my opinion and he should've been straight forward from the jump.

The customer service from Andrea was outstanding and personal. No pressure, she just provided the…read morefacts , options and provided me detailed information on each vehicle we looked at in order fir to make my personal decision. Adam and Cesar were also outstanding regarding financing and completing the necessary documents to go home with my choice of vehicle. Thank you for the excellent experience. Sincerely, James A. Jardib

DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test…read moredrives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

I purchased a vehicle from this company paid $1000 more then I wanted and then before my first…read morepayment the check engine light comes on and I'm told well it's after 30 days we cant work on it we won't get paid unless the office approves called the office several times during lunches and breaks and they tell me service is going to call and it will be up to them if they can do the work. The same service that said it was up to the office. Was told I would receive a call before my lunch break is over and did I get a call? No! This is my worst experience with a car place I have gotten a great experience from A+ motors the man's name was Ali. I wish I had went to him this time. I can tell you no one in my family will ever go back to this place and if any of my customers ask me about a car place I will tell them all about Auto Resources and how they don't care for their customers. Good thing I work in the customer service field and will be sure that I inform my customers of this experience. For reference the vehicle I purchased was at the end of February and issues started before 30 days and they reset my screens on my car assuring me they did service it. Not even 2 weeks later oil lights and engine lights are on. Don't even have the registration and haven't even had the first payment due!! You make your own conclusions on the company from that. Ali at A plus motors went above and beyond for me when I got my last vehicle years ago and if I or my family ever need one again that will be where we stay

I bought a truck on sep 2024 and I already had to replace the motor and their mechanic shop they…read moreown sucks when they replaced the motor the truck started a misfire and shake. They blame it on my tires since I'm all terrain tires then I had to go somewhere else to get a diagnose and they only replaced one coil pack out of six I've been having nothing but issues ever since I bought this car check engine light all the lights on the dash they are a scam and they're worthless. I would never do business with these people ever again

This review is long overdue . Adriana and Andrea went above and beyond trying to help me. Both are…read moreprofessional and honest. It was well past closing time and Andrea took the time too explain in detail all the car features. It was with the drive frOm San Jose, Ca Definitely recommend this dealership as they didn't try to rip me off. Financing person (forgot his name ) was super friendly as well.

I am posting the same review I left for Merced Hyundai since they seem to be intertwined in…read morebusiness/lots: DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test drives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

A couple weeks before Christmas, my husband and I decided on a whim to stop at Farid's Rad Motors…read moreand look at a Subaru he had for sale. Well, Alex was extremely knowledgeable and very respectful during a run down on the car. We ended up purchasing the car. He has since followed through with everything we spoke about. He is honest and genuinely wants to make his customers happy. I would recommend to others who are looking for good deals on used cars to go and see Alex at Farid's Rad Motors. He won't steer you wrong.

Good quality cars so get u self one u won't be disappointed he will Will work with u very good…read morecustomer service

My daughter has relocated to San Jose from New Hampshire and we are a Volkswagen family and found…read moreMerced Volkwagen and outstanding dealership to do business with. From Cesar the Salesman and Gilbert the General Sales Manger couldn't get any better. My daughter got a Jetta SE 2.5 for the payment she needed without haggling over the price and the finance was approved in minutes. After the deal was approved they took the time to deliver the car to my daughter in San Jose. This is an experience that deserves Five Stars!!!! I called Paul the General Manager to let him know that his dealership and employees are outstanding and I can assure them that my daughter will let everyone who is thinking of buying a Volkswagen to go to Merced to purchase one!!!! Thanks to All that helped my daughter Patrick

I purchased a wheel/tire warranty when I purchased my Tiguan. Popped tire on 4/27/26. I had the car…read moretowed to closest VW dealership. Informed dealer about wheel/tire warranty. On 4/27/26 around 11AM, I received a call from the service department stating my policy covered everything except for a $2.15 tire disposal fee. They said they would receive tire on 4/29/26. Received call around 3PM on 4/29/26, was told that they were putting on new tire and instructed me to come pick it up after work. Upon arriving at the dealership, service rep told me that they weren't able to get in touch with the tire warranty company and that they could not "release the car to me." I was then told to "file the claim myself and to pay the $350 or they would keep my car. The warranty instructions are clear: Take your vehicle to any dealership or state-licensed repair facility. Have the repair facility verify coverage and obtain a repair authorization number from Zurich before any repair is made by calling 1-800-491-5117. Submit invoice/repair order to Zurich verifying the authorized repair has been completed. Pay deductible, if applicable, and any non-covered expenses. Zurich pays the repair facility directly. So they did a bait and switch to extort money from me. Had I have known this would be the outcome, I would have taken it to another VW dealership.