Nathan was amazing I recommend him to all family and friends, he made sure the customer service was on point.

DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test drives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED! read more

They lie! . False advertiser! Careful how they write up the contract! They are not straight forward! Over inflate prices! Give nothing for trade ins! Don't go there! read more

Do not purchase your vehicle from Merced Hyundai! I bought a brand new 2025 Hyundai and the check engine light for the powertrain went off after 2 weeks. The dealership was more then unhelpful and tried to gaslight me saying oh this happens all the time! I then had to go to a different Hyundai dealership who is treating me like I bought the car from them. The other dealership is giving me a loaner and has even mentioned this is not the first time they have heard complaints about Merced Hyundai! Be smart and take your business elsewhere! read more

This place sucks, once they get your money you can't get ahold of anyone.. they'll then text you back a week later then not respond again! I would not recommend going here AT ALL! Zero customer service read more

Almost $140 for an oil change? Crazy, when asked why so much, I was told it was due to tariffs

Excellent service from Rob Brummel as always. I bought multiple Hyundai Elantra's from Rob over the years and he has always given top service and attention to his sales craft. Ask for Rob and you will get a great experience purchasing your new car! read more

Merced Hyundai - Hyundai Elantra - Car Dealers Near Me - Merced, California

I've been to service twice for our 2025 Hyundai. I scheduled an appointment for an oil change, told them I had to wait. The said no problem. I arrive and it was a different story went from 1 hour to 4 hours. Had to Uber home. Second time the doors on our vehicle wouldn't lock. They refused to even look at it for over a week. Even when we were there with the issue present they flat out refused and were complete assholes in service. We drove to Stockton they looked at it right away. No manager available to talk to so I went straight to the owner. The nice lady in service should start looking for a new job. read more

Dante is amazing ! He was so helpful and he stuck with our family the whole way to try to get us the best deal as possible he never doubted us and he encouraged us to keep trying, which in the end got us with our beautiful new additional car for the family. We also want to give an additional shout out to Victor who went above and beyond to make sure that we went home with the car. the team even stayed past closing to ensure that we were able to leave with Car, that is the definition of a sales team! read more

Big thanks to Adam Rodriguez at Merced Hyundai Kia VW. I went in there with the dream getting a certain K5 and Adam helped me make it happen he was easy to work with and very professional. The whole process was surprisingly painless. I walked in with all the proper documents and drove out in my 2022 Kia K5 LXS in just a few hours... All in all I I recommend going to Merced Hyundai Kia VW ask for Adam and get the car of your dreams. Sincerely: Jonathan Holmes read more

Merced Hyundai - My Beautiful K5 - Car Dealers Near Me - Merced, California

Hi, I'm Kim and me and my little family bought a Hyundai Palasade! We Love our new car and Robert helped us, he helped up with our last car which was a Hyundai Santa Fe! We are so grateful and the customer service is amazing here! Me and my little family recommend very much!! read more

Great experience buying a new vehicle here. Salesman was Jordan and manager was Chris. They worked hard to get us into the vehicle we wanted. Really friendly and professional. read more

Moved to the area. Have warranty on my vehicle. They serviced my car and let me leave with a one inch slit in my tire! I road on it for several hundred miles before I noticed but? They had marked it on the tire but not my paperwork! read more

Stay away. I had a car reserved with an agreed price, sent the credit app and everything. We had a scheduled appointment for the next morning to go sign and pick up the car. They sold the car to someone else. Shady business practices read more

10/10 experience working with Rob B. Efficient and knowledgeable with no headaches when purchasing our family vehicle. Highly recommend for your car purchasing needs. read more

My experience was far from satisfactory. The salesman and the sales manager seemed to be on completely different wavelengths. The salesman quoted me one price and monthly payment, but when I spoke with the sales manager, he was not in agreement. The sales manager was exceedingly rude and condescending, attempting to "educate" me on the car-buying process. Overall, it was a thoroughly unpleasant experience. read more

We had excellent service purchasing a vehicle at Merced Hyundai! From locating the right vehicle to driving it off the lot, every detail was covered and quickly. The deal was fair and there was no high pressure. Isaac, Eric and TJ were the best! read more

My husband and I just bought a car from here. Our sales associate was Jordan. From the beginning he was kind and personable. We never felt pressured and everything went smoothly. We enjoyed our experience from start to finish. Thank you again! read more

They have a new crew. Great group of people to do business with. Sometimes businesses do the right thing and prioritize good people. Merced Hyundai has done that. Yes, it's small but the service and experience was great. Thanks guys!! read more

Wake up! This dealership marked up Blue Ioniq Hybrid $4k from MSRP. COVID-19 has driven world into a depression. Arrived to get a trade in and first thing sales lady says is 'Before we go into all that we need to be on track for what new vehicle you want.' Plus she wore no mask. I'm buying from Los Angeles. read more

The customer service from Andrea was outstanding and personal. No pressure, she just provided the facts , options and provided me detailed information on each vehicle we looked at in order fir to make my personal decision. Adam and Cesar were also outstanding regarding financing and completing the necessary documents to go home with my choice of vehicle. Thank you for the excellent experience. Sincerely, James A. Jardib read more

Fabian worked very hard to get us a great deal on a 2022 Hyundai Venue. We tried Fresno, Modesto and Merced. He called us back and we got it all done in a couple of hours. Thanks Fabian!! read more

As a part of the LGBTQ+ community, I know how careful we have to be about different things in every day life. My wife and I were lucky to have met Adam Rodriquez. I had already had 3 different dealerships ask me if I wanted to wait to see what my "husband" had to say about my purchase which ended with me walking off the lot. I came to Adam twice because I wanted to see my other options. I went back to him regarding the Tuscan I had my eye on and I knew I was at the right place. Adam was kind and informative and straight to the point which is how I like to go about business. He was not pushy, which we all know is the worst. There was no games and my wife and I felt very comfortable and had great conversations with Adam. We truly appreciate him and recommend his services because we all know car buying is the worst, time consuming and just not fun. He gave us a great experience, friendly customer service and made the process as smooth as possible. Thank you Adam and thank you for continuing to reach out even after purchase. read more

Merced Hyundai - One happy Family - Car Dealers Near Me - Merced, California

Robert Brummell was professional and very informative in explaining different car features. I wasn't sure what car to get at first but after he explained it I got a Hyundai Elantra from him and am very happy! I will be coming here when I'm car shopping again in a few years read more

Not sure why my last review Said BOB M. This is Lisa and Randy L..Do not do business with Merced dealership. Do yourself a favor and go out of town. From the get go, it's been a pain. We brought the car back for detail,because when it was purchased it had sap all over it. Well, the polish on the car was so bad you could see the circles and scratches after it was done. So we took it elsewhere to have it done correctly. ALSO..Service dept is horrible...Then we refinanced the car and had Gap insurance to be reimbursed to us. 6-8 weeks to receive a check. 3 months later and still no check. Now they are saying it will be another 4-6 weeks. So, GAP has now opened an investigation. So Beware of this dealership!! read more

Merced Hyundai was absolutely amazing! Izzy Flores was super helpful via phone calls and text messages so majority of the financing producer was ready before I even arrived! Everything was a really smooth experience with no hassles, and the vehicle I had inquired about was exactly as described, no scams, no trying to cover up anything! Legit and honest dealership! I would definitely recommend coming by here if you're looking to buy or lease a new vehicle! read more

Merced Hyundai - Brand new 2022 Hyundai Elantra - Car Dealers Near Me - Merced, California

Do not take your car to get serviced here. I live 2 minutes away from the Merced "dealership" and will gladly drive my car to Modesto to get seen by a real dealership. They lie about the price you will pay it shows when you make an online appointment and not honor the prices they have listed! If you had a appointment for an oil change at 9am be prepared to wait til 4-5pm for them to be done. Overall it's just a hole in the wall shell of a dealership. Either move to a location big enough or shut this nonsense down. read more

Disappointed in service department. Make sure you guys know what the prices are on everything, because they will overcharge whenever they can!! Will take my business elsewhere read more

Purchased a brand new 2022 Palisade, we put to much faith in the dealership being honest concerning the car. There was an obvious broken light on the passenger side mirror. Trusting that was all the damage because that was visible beneath the thick layer of dust. We signed for the car never actually being given the opportunity to fully inspect the car without the layer of dust. Big mistake, on our part because afterwords we found damage on the Front bumper where obviously what broke the mirror chipped the paint too. And to top it off they covered up a chip spot on the back hatch that was discovered a week later when I took it in for the first official detailing because that was the soonest they could get it in. It took three weeks to fix the mirror and over a month to fix the back door, at which time I had to pay 800 to fix the front bumper. And NOW there is a flaw in the paint job on the back hatch that I have deal with. If they say excuse the dust everything in Merced is covered in dust RUN AS FAST AS YOU CAN. Because they are covering something up with their dust excuse! read more

I was looking for a plug in hybrid. Merced Hyundai had three. I met with TJ and everything was explained. I tried the Santa Fe and the Tucson PHEV. I ended up with the Tucson. TJ asked what I needed in regards to financing and price. Merced Hyundai financing was able to get a lesser payment and interest rate than my credit union. Cesar explained contract and warranties. I recommend TJ when you go to Merced Hyundai. He is knowledgeable and not pushy. read more

I would have given this dealer a 5 star review despite buying my car with this weird odor and these red stains on the roof (glad it wasn't blood, but this sauce of some kind). I managed to remove them myself, so that was that. What really upset me about this dealer was their poor customer service. This is my third car purchase at a dealer and I can tell their team is not very experienced and lacking a lot of training. The transaction went smooth overall but them not handing me the second key to my car right there and then when I drove off the lot, was a bit strange to me. Not sure why they have this system which doesn't make sense to me. They just said "oh we'll look for your car's second key and once we find it, we can mail it out to you" since I drove to Merced all the way from San Jose. I was like okay fine, and after like 2 weeks, Anthony, the sales guy confirmed that they found my car's second key and he would mail it out to me. He never reached out to confirm he had mailed it out or to provide me a tracking number. I had to be the one trying to text/call him and of course, no response. Nobody cares right? Him and the dealer already got paid off so not their business. I get it, but now, it's been over a month and I never received my car's second key. I am not hearing back at all from Anthony nor the dealer. Very shady and poor customer service on their part. Mind you, I purchased a $20k + car from you! The least you could've done for me is Fedex it overnight! Extremely shitty customer service. And then they had the nerve to send me an email asking me to refer people to buy a car there. Uh no, not after this! I don't think so! If you do buy a car here, make sure to grab your two keys immediately. I read another guy's review who also had the same experience (he never received his second car key). I wish I would've read his review sooner! Definitely won't be back to this dealer after this. read more

Adriana made our buying experience easy. She knows cars and her input helped us make the best decision for our needs and pocketbook. We would definitely recommend Merced Hyundai. We are happy customers. - Dave & Bernice read more

My wife and i had the pleasure of having Adam Rodriquez helping us in getting the car we wanted they didn't have what we were looking for but Adam went and found it for us and picked it up himself and now I'm the PROUD owner of a 2021 Hyundai Kona SEL plus, my wife and I are extremely happy with the customer service and support we received so if your looking to buy a vehicle Adam's your guy tell him Jacob sent you!!!! read more

Wish I could give 0 stars. Customer service is the absolute worst. No one knows what they're doing here. Everyone is RUDE. Like y'all want customers to buy cars from you with stank attitudes?!?? Make it make sense sis. Don't even get me started if they sold you a LEMON! Never buying a Hyundai AGAIN! read more

Had to bring my car in to get the thermostat replaced. Jim in the service was awesome and so helpful. Thank you for completing the job so quickly. read more

Well i have bought a few cars at this dealership, deal wise & service are good. The main drawback is THAT THEY WILL NOT CLEAR THE TRADE.. THEY FIND EVERY EXCUSE NOT TO PAYOFF THE OUTSTANDING SETTLEMENT. They say the check got lost, the person that writes the checks is off sick, check was mailed to the ""wrong"" address, they ""forgot"" to sign the check..,,sad sad sad........ read more

Recently bought a new vehicle from here, a 2015 2500 Dodge Ram! I am absolutely in love with it! I had the most pleasurable experience ever. Rob Brummel was my consultant and I couldn't ask for a better one!This has been my 3rd time purchasing a vehicle from this lot and by far the best experience ever! I highly recommend visiting Rob Brummel at Merced Hyundai/Volkswagen/Kia. He will listen to your needs and go beyond to get you in what you want! Not only does he help you get you what you want he is also a man of his words! If there is anything that needs to be done to the vehicle he will try his best to get it done. I also want to say thank you to all the other team members that helped out as well! :) Well definitely be going back in the future and will recommend to all my family and friends. read more

My 4th purchase from Hyundai Merced, Ceaser Guzman and Rob Brummel facilitated the transaction. Both very professional, took a bit to "find" the vehicle I wanted by they made it happen in about 48 hours. Other reviewers here have been really negative which kind of surprises me. Of course I demand to be treated correctly and the front line sale person is the first impression. I think several of the people mentioned in the prior reviews are not longer with the company. I would recommend this business but the consumer must also be upfront with THEIR expectations and if you get bullshit then walk away. I have told them to save my time with their word salad, this is what I want, this is the deal i'll do and if they can't make it happen there are other car dealers.. read more

So let me start by saying this place I highly recommend! Hands down the best car dealership I've ever been to.. they really take the time to listen and help you make the best decisions. I did a trade in and they gave me the best deals I could have asked for and really jumped whoops to get is the best deals. I love this place and will be referring friends and family here. I've been to many different car dealerships and they have no comparison to this car dealership. I walked away from this lot the happiest I've ever been from any other car dealership. They ultimately take care of you and dont scam you. And andrea was amazing inside and out I've never met a more beautiful sales rep inside and out. If you guys go here definitely ask for andrea she should be promoted this girl I cant say enough how amazing she is. Theres not one thing she missed explaining to us she really went over and beyond for us. Thank you to everyone for the amazing hands down experience. This place is amazing. To all your staff at kia thank you all!! read more

Merced Hyundai - Car Dealers Near Me - Merced, California

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We went to and spoke to a lot of Hyundai dealerships (Central Valley, Stockton, etc.) in the area when I was looking for an Elantra. This is where we ended up buying the car. We spoke with Sou and were able to get the exact car I wanted at a great price! We were there towards the end of the day but they were able to do the financing and everything really quickly to get us out of there at a reasonable time (which I really appreciated since that usually takes an excruciatingly long time). Overall, I am really happy I was able to get a good deal from here after being discouraged by the prices other dealerships were quoting. read more