ADAM !!! what can we say ... starting with the phone conversations after looking at all the short…read morecommercials on tic tokens, it's been a joy and pleasure. We had PTSD from dealing with all the car dealers saying no or 5 thousand plus down payment. But we finally made here to merced and Adam took good care of us told us the truth, we agreed on a down payment, not alot of back and forth AND...We have a car Adam needs a raise

I am posting the same review I left for Merced Hyundai since they seem to be intertwined in…read morebusiness/lots: DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test drives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

Nathan was amazing I recommend him to all family and friends, he made sure the customer service was…read moreon point.

DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test…read moredrives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

Great experience at McAuley Lincoln! I recently purchased a pre-owned Lincoln Aviator and couldn't…read morebe happier. Jose was awesome--friendly, helpful, and absolutely no pressure. Aaron made the finance process quick, easy, and personable. They both made the whole experience relaxed and enjoyable. I love my Aviator and would definitely recommend Jose and the team at McAuley Lincoln!

I had such a great experience at McAuley Lincoln, and I have to give a huge shoutout to Jose!…read more From the very first phone call, he was incredibly friendly, accommodating, and just an all-around cool guy. When I arrived at the dealership, that same great energy carried through the entire experience. No pressure, no stress--just someone who genuinely wanted to help. Jose took the time to sit in the truck with me and walk me through all the features on my new Ranger Raptor, which I really appreciated. He made sure I felt comfortable and confident before I drove off, and never rushed anything. The whole process was fast, easy, and actually enjoyable--which says a lot when it comes to buying a vehicle! If you're heading to McAuley Lincoln, ask for Jose. You'll be in great hands. Absolutely love my new truck--thank you again, Jose!

My husband and I were very impressed with the service department staff at the Merced Chevrolet…read moredealership. We were driving our 2015 Chevy Silverado truck up to a wedding in Tahoe. Unfortunately a exhaust fluid warning light came on telling us to get it serviced and it stated how our maximum speed would gradually decrease to 4 mph. It was a Friday morning and we were desperate to get to Truckee by 4pm for the rehearsal dinner. We had already disconnected our travel trailer and left it at a Los Banos RV dealer. After several phone calls to other Chevy dealers, they all told us they would "try" to get our truck in on Monday. Then we called Tom(the service manager) at Merced Chevrolet and he said they would look at it today, but couldn't guarantee it would be fixed today if they needed to get parts. So off we went to Merced, thinking we would have to rent a car, rent a house or hotel room...if we could find one! We arrived at the Merced Chevy service Dept where we were greeted by a very kind service advisor. He actually was sympathetic about our situation. Got our truck up on a lift immediately and suggested we wait 1-2 hours "in case" they could fix it by then. We never dreamed they would make US a priority!! So off we went to eat some breakfast while we waited. We were back in an hour and it felt like a miracle, as we walked up to the service bay our truck was there facing the street and it was ready to go! They had found the problem with a faulty heat sensor that tripped the EF service warning which was slowly shutting down the truck's speed. Merced Chevrolet Service Department truly saved our trip. Headed back to pickup our airstream trailer and we arrived in time for the rehearsal dinner after all. Thank you to all of the service department for caring about us and our truck. A special thank you to Tom, the service manager and to Mark the service advisor.

errant and sloppy diagnosis of what I was told were two defective cylinders requiring a total…read moreengine replacement. Upon tearing into the engine, I found the cylinders, the pistons, the valves reflective of the 46k miles on them. I was charged $500 plus the towing fee to have the issue professionally reviewed. The exact problem or fault was not stated. I had to ask what was bad to only be told it was the front left two cylinders. It is very likely the coil pack was what caused the issue and/ a poorly performing valve adjuster that are known to go bad on the 6.0 fuel management setup where some cylinders are de-activated when not needed. Worse is that now the engine is apart and it will cost quite a bit of money to put it back together.

Recently bought a ram 1500 from Western motors the service that was great. I no issues with them…read more Any questions I have. They answered also a few months ago went and bought my son a Honda Civic from them as well. Vehicle runs strong no issues would recommend everybody.

Frank was a tough nut. Not a nice guy but I don't have anything against him since he's a…read moresalesman--he's just doing his job (admittedly really well) so it makes sense that he is SO DAMN TOUGH. Wouldn't even budge a cent. I HATED that they preinstall some cheap ass LoJack and charge you $995 for it. Love my car tho!! Frank if you're reading this, consider becoming a lawyer.

Good experience working with Arturo Velasco. He went the extra mile trying to help us get the car…read morewe wanted, and I'd recommend him.

I recently bought a 2023 Honda Civic and had a great experience. The first time we came in just to…read morelook, Rob briefly helped us and was very kind and welcoming. When we returned to start test driving and move forward with the purchase, Houston assisted us since Rob was out of town. Houston was extremely helpful throughout the entire process. He kept everything transparent, answered all of our questions, and made buying my first car feel much less overwhelming. It can be a stressful experience at times, but his patience really stood out and made a big difference. Overall, I'm very happy with my experience. If you're looking to buy a car here, I definitely recommend asking for Houston.

Couldn't have asked for a better experience. It's been 10 years since my last car purchase and…read moreKevin and Brandon made it so simple and easy. They want to work with you and earn your business, explaining every step a long the way and transparent from the jump. Recommend everyone to stop by and talk to them for any car you're looking for. Thank you again team!!!

Want more than just a salesman? Ask for Christian. He's first class and I didn't even buy a car…read morefrom him. if I was in the market, he'd be my first choice...for sure. This sales gentleman went out of his way to help me out with an urgent issue. I bought my vehicle at Razzari a few years ago with an extended warranty I may need to use now. I'm traveling through Boise and have run into a potential problem that may require information from my extended warranty. Since I'm traveling, I don't have access to the warranty at hand. I called the dealership and was connected to Christian who made it a point to get me to the right people with the right information so they can help me. He even gave me his personal cell number. My point is...he didn't really have to go out of his way to help in the degree that he did! That's just purely great customer service skills. I appreciate you Christian! Thanks, Ed

HUGE shoutout to Thomas and Dylan at Merced Toyota for helping make our new 2026 Camry purchase…read moresmooth. Thomas was my main point of contact and kept communication 100% transparent from start to finish. He respected the numbers we agreed on remotely and locked everything down perfectly! Dylan helped wrap things up at the dealership and made sure the delivery went flawlessly. No dealer markups, no hidden add-ons, just straight honest and hard to beat deal. No berkley bait ;) and switch nonsense going on here at Merced Toyota. We drove down from the Bay Area and would absolutely do it again because they can't compete with Merceds numbers. Well worth the drive for sure. Go see them! Appreciate ya'll Thomas & Dylan !

Horrible customer service when in need of having certain questions of my car …read more Regret purchasing my car here Oh but let it be someone that is interested in a car in a heart beat they will respond with all the type of questions. They seem more interested in selling cars than building a relationship with the customer . Will never come back here or reccommend my family or friends

Thank you Gordon, and Ricky!…read more We had a horrible experience at ElkGrove Dodge, and although we were skeptical on any dealership in the the surrounding area, I'm glad we made the decision to reach out and explore Razzari. Our 2nd Dodge lease was up, and we were specifically looking for the new 2021 Dodge Durango R/T (tow and go package). Razzari had one we wanted. Due to us living in the East Bay, we wanted to avoid wasted time on both ends, so my fiance called the dealership to get information on the car, and talk numbers. He spoke with Gordon, the Manager, and he was very attentive and had excellent follow through. He was transparent, and did what he realistically could to get us near a price we were comfortable with. Although the pricing was more than we were currently paying for our current lease, we knew times are different, so we were willing to justify the payments. We made the drive out to Merced, and fell in love with the suv, and secured the deal. After 3 different leases, this was the most simplest, painless and quickest lease process we've experienced. We couldn't believe how quick the entire process was from start to finish. Ricky was also great, and personable. He made the process painless, and was very knowledge. We love our new suv. Thanks Razzari!

Had an oil change done while my 2020 Ram was in the shop for a cracked manifold in April 2026. Roy…read morewas great at getting my service contract to pay for the manifold but the oil change of all things was a disaster. Shortly after picking it up, I went to change the engine air filter and noticed it was covered in fresh oil. Took the air box off and saw about a 1/4 of a quart of fresh oil in the intake. Took it back to Razzari and a tech said that it's normal...don't think so man, you clearly overfilled the crankcase. Today (3 months later) I noticed dripping oil in the garage. I checked the oil filter and it was so loose it was about to fall off...not even remotely hand-tightened. So...combining the fact that Razzari has poor quality control in their service department AND the fact that they pitched me $4000 in "recommended maintenance" after nearly destroying my engine, I will never be going back to this laughable business. The rumors have always been true about Razzari dealerships...STAY AWAY.

I purchased a wheel/tire warranty when I purchased my Tiguan. Popped tire on 4/27/26. I had the car…read moretowed to closest VW dealership. Informed dealer about wheel/tire warranty. On 4/27/26 around 11AM, I received a call from the service department stating my policy covered everything except for a $2.15 tire disposal fee. They said they would receive tire on 4/29/26. Received call around 3PM on 4/29/26, was told that they were putting on new tire and instructed me to come pick it up after work. Upon arriving at the dealership, service rep told me that they weren't able to get in touch with the tire warranty company and that they could not "release the car to me." I was then told to "file the claim myself and to pay the $350 or they would keep my car. The warranty instructions are clear: Take your vehicle to any dealership or state-licensed repair facility. Have the repair facility verify coverage and obtain a repair authorization number from Zurich before any repair is made by calling 1-800-491-5117. Submit invoice/repair order to Zurich verifying the authorized repair has been completed. Pay deductible, if applicable, and any non-covered expenses. Zurich pays the repair facility directly. So they did a bait and switch to extort money from me. Had I have known this would be the outcome, I would have taken it to another VW dealership.

Friendly staff. Good Mechanic workmanship. Understanding. Efficient. So happy we have a…read moredealership close by as well.