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    Primo Auto Sales

    3.1 (13 reviews)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    11 years ago

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    Merced Kia

    Merced Kia

    3.5
    (86 reviews)

    This review is long overdue . Adriana and Andrea went above and beyond trying to help me. Both are…read moreprofessional and honest. It was well past closing time and Andrea took the time too explain in detail all the car features. It was with the drive frOm San Jose, Ca Definitely recommend this dealership as they didn't try to rip me off. Financing person (forgot his name ) was super friendly as well.

    I am posting the same review I left for Merced Hyundai since they seem to be intertwined in…read morebusiness/lots: DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test drives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

    Merced Hyundai

    Merced Hyundai

    3.3
    (67 reviews)

    The customer service from Andrea was outstanding and personal. No pressure, she just provided the…read morefacts , options and provided me detailed information on each vehicle we looked at in order fir to make my personal decision. Adam and Cesar were also outstanding regarding financing and completing the necessary documents to go home with my choice of vehicle. Thank you for the excellent experience. Sincerely, James A. Jardib

    DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test…read moredrives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

    Razzari Chrysler Dodge Jeep Ram

    Razzari Chrysler Dodge Jeep Ram

    3.4
    (141 reviews)

    Felipe, our service technician, was great. He explained all the services our vehicle needed. It was…read morefinished before we expected it to be. There was a confusion over a discount that I was getting, when I texted Felipe he texted back quickly and explained where the discount was given. I just didn't look in the correct place. He was professional and personable. We will continue using Razzari.

    Avoid this place like the plague. Buyer beware. Take your…read morebusiness elsewhere. Last time I was here, they couldn't figure out that the issue with the car was a spark plug... they held the car for over 2 weeks, didn't fix it and made me pay $2,500 Took it to a different mechanic and they figured it out. This time I had several issues with the car and asked for a diagnosis. Seems like there are several things that need to be fixed... fine but then they quoted me $7,500 which was more than I bought the car for... so I said no, how much to just take it home. Jim said $750... then later calls my wife and says he misquoted me and it would be $1,500... So I go to pick up the car and they forgot to give me back the whole key. When I tried to call someone about this, service sent me to voicemail several times and then said to try coming by tomorrow morning, because people are off work at 5pm, I called them at 4:25pm... . Update 2/11/23 Showed up to see if they can find my key. James said "check the center console, we may have put it in there..." checked and nope... checked the possible spots, nothing... they have my key and I want it back. I was told if they can't find it they will cut me another one. I get better responses in person. They were able to make a replacement key from my other key. It only took a few hours out of my Saturday morning. I don't like to dis on local businesses, but don't treat me in a way where I have to warn other customers. Buyers beware! Leaving 2 stars, but should really only be one.

    Merced Volkswagen

    Merced Volkswagen

    3.2
    (55 reviews)

    My daughter has relocated to San Jose from New Hampshire and we are a Volkswagen family and found…read moreMerced Volkwagen and outstanding dealership to do business with. From Cesar the Salesman and Gilbert the General Sales Manger couldn't get any better. My daughter got a Jetta SE 2.5 for the payment she needed without haggling over the price and the finance was approved in minutes. After the deal was approved they took the time to deliver the car to my daughter in San Jose. This is an experience that deserves Five Stars!!!! I called Paul the General Manager to let him know that his dealership and employees are outstanding and I can assure them that my daughter will let everyone who is thinking of buying a Volkswagen to go to Merced to purchase one!!!! Thanks to All that helped my daughter Patrick

    I purchased a wheel/tire warranty when I purchased my Tiguan. Popped tire on 4/27/26. I had the car…read moretowed to closest VW dealership. Informed dealer about wheel/tire warranty. On 4/27/26 around 11AM, I received a call from the service department stating my policy covered everything except for a $2.15 tire disposal fee. They said they would receive tire on 4/29/26. Received call around 3PM on 4/29/26, was told that they were putting on new tire and instructed me to come pick it up after work. Upon arriving at the dealership, service rep told me that they weren't able to get in touch with the tire warranty company and that they could not "release the car to me." I was then told to "file the claim myself and to pay the $350 or they would keep my car. The warranty instructions are clear: Take your vehicle to any dealership or state-licensed repair facility. Have the repair facility verify coverage and obtain a repair authorization number from Zurich before any repair is made by calling 1-800-491-5117. Submit invoice/repair order to Zurich verifying the authorized repair has been completed. Pay deductible, if applicable, and any non-covered expenses. Zurich pays the repair facility directly. So they did a bait and switch to extort money from me. Had I have known this would be the outcome, I would have taken it to another VW dealership.

    Primo Auto Sales - car_dealers - Updated June 2026

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