Great rates, compare to title loans and payday lenders. The employees are always nice.read more

I just found this business and was pleasantly surprised that they had everything l needed to take…read morecare of my bills. Laura was amazing and such a sweet and knowledgeable lady. She answered all my questions and helped me get a prepaid credit card and l even paid my PG&E bill. I definitely love this business and will be returning for all my needs. Thankyou Laura!

Ace sucks for customer service on the phone , I needed a replacement card and they won't answer…read moretheir phones, it's the worse service, I'm moving my money some where else

Just wanted to give a S/o! These Ladies in this office are top notch, they're friendly, sweet, an…read moreinform you of everything! Also their customer service is why I kept coming back! good job ladies!

Takes way to long waited almost an hour for just help with a loan, might as well go somewhere else…read moreif you are in a rush

This is the absolute best place to go in Merced for a payday loan or a money transfer!! Cheryl and…read moreCynthia are amazing!

Had a funny and great experience with Cynthia! Way to make it less boring or dragged out. Thank you…read morefor making my process easy.

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

it's sad to even give a star for this gouging money grubbing place. usery (also known as inflated…read moreinterest charges) please save money by trying a loan shark. you won't pay as much interest

I have been thinking here for almost 30 years. I chose to continue to bank here even after I moved…read moreout of the area. I appreciate the online features that allows me to do everything from home. I appreciate anytime I have reached out for assistance pair always very helpful. I also like in the times I have gone in the teller is always very welcoming as well as from the moment I walk in.

Why is activating a new credit card such a complicated process?…read more I called the activation number listed on the card and entered all the requested information correctly, only to be transferred to a call center representative who told me I needed to contact the bank directly about my account. My account is in good standing, and I had spoken with a representative just two weeks ago to request this replacement card. After calling the bank directly, I was transferred yet again to another call center, waited approximately five minutes, and was then informed that their system was down and they could not assist me. The end result: no activated card and a significant amount of wasted time. This experience fell far short of basic customer service expectations. Something as simple as activating a replacement card should not require multiple transfers and system failures.

Was definitely surprised. Went to open a new account. And was promptly taken care of. Amber was…read moreamazing. Took her time and answered my questions and more. They treated me as a person not a number.. Amazing customer service and support. Amber was again very helpful.

DO NOT USE THIS CREDIT UNION. Costco uses this credit union for financing. You'll regret using this…read moreinstitution. We were forced to use them with financing through Costco for an HVAC system. Do not use Costco for a HVAC system either. It's been the worst experience with this financial institution. Customer Service is horrible. Agnes needs a customer service class. You NEVER put someone on hold without telling them why or asking them if it's okay. In addition, you sounded prejudice. You ask if a translator is needed after the fact. During the loan process, I requested a translator and I was told they don't offer or have translators. The institution is a joke. If you're a foreigner don't use this place. You'll be treated horribly.