Mindy and her team are amazing. I had been giving the run around by a lot of other places in town…read morebecause they only were looking out for themselves. Mindy and her team looked out for us and making sure we were taken care of. I Recommend Central Valley Community Bank to everyone. Today we received our keys to our new home and I would not change a thing.

Extremely happy with CVCB as a mortgage broker. Mindy and her team answered all of our questions…read moreand held our hand throughout the entire process. She helped keep our minds at ease and made the home buying experience absolutely wonderful! Highly recommend you reach out to them for your lending needs.

I've been a customer of Farmers Insurance Federal Credit Union for 40+ years. I can remember them…read moreapproving a car loan for me when i was just newly working for Farmers. Then, when my son graduated from Pepperdine and had an employment letter from KPMG, a top 4 accounting firm, FIGFCU provided him with a car loan when nobody else would lend to him because he graduated from college and did not have sufficient credit history. Farmers Credit Union has been go to our family.

If I could give their phone "customer service" agents a zero or negative stars, I absolutely would…read more I called in tonight 12/16 4+ times between around 8pm PST. The agent "Jordan" is the absolute WORST! Jordan is unprofessional, RUDE, disrespectful, and completely unhelpful. I am SHOCKED that I had to experience such terrible treatment from a customer service agent. My first call, I explained that I had a payment issue I wanted to resolve. Without warning, he forwarded my call to the main menu where I couldn't leave a voicemail for any specific department. I called back, thinking it was a tech issue and giving him the benefit of the doubt. My second call back, I explained we got disconnected. He took my callback # down in case we got disconnected. Well, we got disconnected. At this point I still think it's a tech/connection issue - fine. I request a THIRD call back. This is the part where Jordan demonstrates his rudeness and unprofessionalism. He calls me back and sees it's my number. I'm so glad the calls are recorded because he literally made a disgusted/annoyed "ugh" sound and forwarded my call. It brings me back to the main menu, unable to leave a voicemail, then, still on the call, I get an error that says the number is not valid or in service. I call back multiple times afterward and each time Jordan forwarded my calls to the main menu. and kept disconnecting my calls.

I have been thinking here for almost 30 years. I chose to continue to bank here even after I moved…read moreout of the area. I appreciate the online features that allows me to do everything from home. I appreciate anytime I have reached out for assistance pair always very helpful. I also like in the times I have gone in the teller is always very welcoming as well as from the moment I walk in.

Why is activating a new credit card such a complicated process?…read more I called the activation number listed on the card and entered all the requested information correctly, only to be transferred to a call center representative who told me I needed to contact the bank directly about my account. My account is in good standing, and I had spoken with a representative just two weeks ago to request this replacement card. After calling the bank directly, I was transferred yet again to another call center, waited approximately five minutes, and was then informed that their system was down and they could not assist me. The end result: no activated card and a significant amount of wasted time. This experience fell far short of basic customer service expectations. Something as simple as activating a replacement card should not require multiple transfers and system failures.

Great rates, compare to title loans and payday lenders. The employees are always nice.read more

$10 non customer fee to cash a check. Not going back unless an…read moreemergency. Ample parking, few customers.

Horrible bank . My account was hacked. And after putting a claim in . Mind you after 2 hours that I…read morenotified them . They denied my claim said I was to blame. Gave me the run around only to blame me .

Been depositing checks here regularly to someones account…read more Nothing bad to say....I've always been handled by Sylvia (always there, workaholic works as many hours as I do!!) With the exception of once I've been taken care of quickly and their customer service is great!!! Ample parking. Central location. A+++ rock on yall