They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

I got my washer delivered from contractors from Appliance Factory. The installation was great and…read moretook away the old beat up washer. The delivery guys had to used a rental truck to carry new washer, and it did not have the owners manual for the GE Washer and Zip Ties. The one of the delivery drivers installed my washer and figure out way to do it without the Zip Ties for right now. I had to call the Sawmill Road Store to tell them I did not an Owners Manual and the salesperson sent to email to inbox that I printed 30 out of the 60 pages because the other 30 pages was in Spanish. I was happy about installation and getting the Owners Manual of the GE Washer that was bought for me. Still a great value to go to Appliance Factory and Mattress Kingdom. Thank you so much.

I would NOT recommend this place. Everyone here looks and…read moreacts like a used car salesmen and to be honest, their prices are crazy high. Higher than almost any other appliance/mattress store around I would AVOID

i've never had a perfect experience with Big Sandy and again today, almost. What furniture was…read morereceived is beautiful. After waiting three months you have expectations and they were almost met, almost. Missing an entire piece of a sectional is incredibly careless. The delivery team was awesome! Now back to waiting, again!

The BEST mattress selection is at the Dublin store where we met Travis who has worked there for 9…read moreyears. He was completely NOT high pressure, but answered questions and tried to help us figure out what we were looking for. They matched the sale price for Casper's online sales department. Travis set up delivery for us for 3 days later on Saturday morning. He was great. AND the delivery people took away our old mattress and set up our new mattress. They were very nice also.

Service is not good Appliance selection is horrible…read more Value is bad. Staff watching me walk around and never acknowledge me at all

You can definitely fell this is "discounted" furniture, so don't set your standards too high here…read more But it's fine for what it is.

We had an issue with our main refrigerator and went to Lowe's here in our small town. Their…read moresolution was to sell us an new refrigerator. I wasn't convinced and called the folks at Herald's. Instead of trying to sell us anything, they put a repairman, Curtis, on the phone. After what I told him about the refrigerator, he diagnosed it and told me he'd order the part and have it installed in a couple of days. Their service, kindness, and professionalism was impeccable. The refrigerator is humming along for about 7% of what I would have paid for a new refrigerator. If you live in the Mount Vernon, Ohio and surrounding area, and you need a repairman, or a second opinion, come to Herald's. They'll treat you right.

We just experienced the finest customer service that we have ever had. We bought a refurbished…read moredryer at Herald's and probably would not get delivery until the next week. There as a nice young man behind the counter and he said he would bring it up later that day, which he did. It was T. J. Franz and he told us that he and his wife would officially be the new owners of Herald's on April 1st. His business philosophy will be customer service when it is possible. If you are interested in buying what they sell, please give this young couple a chance to sell and service it for you. The good staff will mainly stay the same and will share his goals. We wish T. J. and his wife much success with their new business venture. He really came through for u Susan Huggins/Fredericktown

My refrigerator died after thanksgiving , no big box stores had any in stock. I was suppose to get…read moreone in a week, it was damaged when it was delivered, and I couldn't get an answer if or when I'd get another one. My husband found Willmans on yelp, I called, they had one in stock and could deliver the next day. No charge for delivery, or removal of the old one. I wish I'd known about them first!!!!

From the owner: Willman Furniture is a family-owned discount Furniture, Bedding and Appliances store based in…read moreUrbana, OH. Willman Furniture serves customers in Urbana with low prices on Furniture, Bedding and Appliances products and top notch customer service. Our knowledge of the Furniture, Bedding and Appliances we sell sets us high above the competition. Willman Furniture is an authorized dealer of such brands as Andal Amish Made Bedroom Furniture, Ashley Furniture, Best Home Furnishings, Brooksfurnitureco, Jamison Bedding, and more. We can help you select your new Furniture, Bedding and Appliances purchase at any budget. We look forward to seeing you at Willman Furniture, serving Urbana in Ohio .

I moved to NW Ohio in 2018. Shortly after, I called the Appliance Center and their technician came…read moreand changed the compressor on my fridge. I was happy with that service. In 2021, I remodeled my kitchen and bought my kitchen from their Maumee location. This time, they kept changing delivery dates and caused long delays in my project. I was mad but tried to be understanding given the pandemic. In 2025, the touch panel of the microwave oven they had sold me stopped working. I called them and explained the problem. They sent out a technician whose diagnosis after two minutes was (and I quote directly) "Touch panel failure". Duh! He then spent about 10 minutes on his computer and told us the part was not showing available and that we had to get a new unit. He did not take the microwave oven out of the cabinet, did not check whether the power was plugged in, did not open the back plate and look inside. He did nothing but try to use the touch panel. They he charged us $128.22 and left. Since I was busy at the time and had the old microwave that I could use temporarily, I postponed fixing the issue. Last week, I removed the microwave from the cabinet, opened the backplate and (after reviewing the user manual and watching a bunch of DYI videos on YouTube) figured that the internal fuse was blown. So I called GE parts hotline and ordered a new fused directly from the brand. After replacing the blown fuse, the touch panel lit up and the microwave oven started working. What bothered me was the fact that the technician had no interest in finding the cause of the touch panel failure and moved too quickly to advising us to order a new oven through them. Having fixed the problem myself, I called them up and asked to speak to the service department manager. I tried to explain everything chronologically but the manager was impatient, cut me off multiple times, and defended the technician's actions. He basically shut me down. I called a second time yesterday, hoping to talk to someone who cares about the Appliance Center's image, like the owners of the business. I was again routed to the service department manager, who repeated his earlier response. Not only the technician didn't do their job right for the price we were charged, but the manager was indifferent and uninterested in the experience that I, as a loyal customer, was trying to share with them. They lost me as a customer forever. I hope those reading my review will exercise caution when calling the Appliance Center for repair services.

These guys have saved us so much money. They helped us diagnose the problems on the washer, dryer,…read morestove, air conditioner and refrigerator. We bought the parts from them and they even told us to look up the part on YouTube for installation directions. If we could give more stars, we would!

I just found this hidden treasure. I was so excited because I love to get a good deal. The space is…read moresmall but they have a little bit of everything. Some items are in bins so you do have to dig. I found some really good prices on baby items. The owner of the space was very nice. I will be a repeat customer, because I love to shop especially when it is discounted.

We recently purchased a refrigerator and induction cooktop/range from Home Appliance Solutions and…read morethe process couldn't have been easier from purchase to installation. Zac, our salesperson, was always available and helpful and the delivery/installation team of Maurice & LJ were superb. Without question, any future appliance needs will send us back to Home Appliance Solutions.

Lowe's is cheaper. Don't waste your time or money . No discounts even for open box. False…read moreadvertising

Could not talk with a living person over phone. You may have…read moregood stuff but if you don't have time to talk, well, I have more options on line. Goodbye.

Doug... If I could give 0 stars, I would. Where to start: Unprofessional, untimely, and overall…read morerude. We needed a wine refrigerator by a specified date that was given to Doug at the time of our original order. He promised that he would have the delivery in time for our house warming party which was 2-3 weeks from our order date. Because of his verbal commitment that our order would be here in time (& delivered), we cancelled our order for the same appliance with BestBuy, who wasn't going to meet the delivery deadline needed. Well, as you can guess, Doug didn't pull through. Instead of giving us updates on the status of our order the week we needed it, he didn't return phone calls, pointed his finger at the appliance manufacturer, and provided zero solutions/accommodations to remedy the issue at hand. When we finally did get ahold of him, we decided to cancel our order since his promise wasn't upheld. BestBuy has a significantly better warranty program and customer service platform, so we decided to reorder the appliance through them. When informing Doug that we were going to cancel our order, he was upset (probably because he was losing a commission) and said that we would receive a check in the mail for our refund. I politely informed him that we would like a refund to the credit card we originally paid with and he said, "that costs us money, we would prefer not to do that." Well, Doug, that's unfortunately the cost of business when you don't deliver on the commitments you make. A few days later, Doug calls to inform me that the wine refrigerator has arrived and we can still take the order, if desired. I told him that we would pass, due to the negative experience we had with Jack's Appliance and he proceeded to tell me that they would be charged a $500 restocking fee with the manufacturer to send the appliance back. I told him that it wasn't my problem, which he then tried telling me that it would be deducted from my refund. I know, it's almost comical at this point, but keep reading... We never signed a purchase order with Jack's, we didn't even receive a receipt from Jack's for our order, and it was never disclosed throughout multiple conversations that a "restocking fee" would be charged for cancelling a fully refundable order. When informing Doug that we would not be paying the restocking fee for their mishaps, he told me that I would receive a refund check in the mail, less $500 for the restocking fee, and proceeded to hang up before I could get another word out. When I attempted calling back, he didn't answer. Surprise! Haha. If you're looking for subpar service, a grumpy sales associate with no business acumen, the delayed arrival of your order, and a partial refund for never receiving your appliance(s), Jack's Appliance in Hilliard is the place to shop!