I shop this Home Depot a lot. On this particular occasion I was shopping for wall paint. I was…read morereplacing a cultured marble vanity top with a quartz top I had made. Removing the old top I tore the drywall paper. It was a stupid, careless mistake on my part. I took the attached piece of drywall paper colored to the wall paint I wanted to match to the Paint Department at Home Depot. Enter Anne who was working that evening. She took my sample and perfectly matched a new gallon of paint to my 30 year old walls!! I thought I would need to repaint this entire section but all I did was touch up where I had patched. The proof is in these photos!! Thank you Anne!!!!

I usually do not give reviews, but t - his tim e, I think I…read morewill. I have a Home Depot credit card.h I had this card for 15+ years.i went online and saw where they had charged me a $29.00 late fee. I pride my11 on myself in paying everything on time. Some foreign person waswas speaking to me, who was rude and barely speaking English. He tried to over talk me about my bill, which was only $275.00. I had already sent 130. I asked for the late fee to be removed. He said he could not do it. Asked for someone who spoke better English. They were no help, I went on and paid the -balance. Told them I was done with Home Depot, they have no loyalty to their customers, and that i do not need them need them. Will be shredding the card, and if they want, within 6 months, close the card. I will pay cash. DONE WITH HOME DEPOT!!!!

I went here to pick up some patio edgers that I ordered online. When I pull into the section on…read morethe outside to pick up my order, I asked where to go, and they didn't give me any direction. I was driving around a bit before i had to get out of my car and ask someone to show me where to go. Its not like there was a long line of cars waiting to be let into the outside pickup area, and I felt like they blew me off a bit.

We, my wife and I, absolutely love this place. The store is super neat and tidy. The service is…read morethat deal! Everyone here is super nice and extremely knowledgeable on all the things you ask for. We have even made this our little Sunday date day. The little food trailer out front is absolutely amazing!!!

I'm not sure why this Lowe's gets such low marks. It's a pretty typical Lowe's. Big selection. Well…read moreorganized. Generally decent prices. I didn't deal with any staff during my quick visit so can't speak to service. All in all just fine. The few negatives for me have to do with getting there, and that doesn't impact how good the actual business is. There's a lot of construction at 70 and Brice, and then it's not real clear where to turn into Lowe's. There are several entrances, but they are not marked, and you can't really see Lowe's because there are buildings in front of it. You can just see the big sign by the road, so you know the general location. So be careful, and really just turn in at the stoplight or any entrance off Brice/Gender and thread your way back.

Worst customer service experience I've had at Lowe's. I asked for help finding an item and ended up…read morelocating it myself, only to discover that 2 out of 3 items were incorrectly priced. When I brought this to the cashier's attention, Sam refused to honor the displayed pricing and began removing the price stickers, preventing us from purchasing the items. She stated the pricing wouldn't be honored because we didn't bring the item up ourselves--which makes no sense given we had just located it. When we escalated the issue, the supervisor, Selena, was dismissive and unprofessional--rolling her eyes, snickering, and acting as if we were inconveniencing her. She also spoke over another team member who was trying to assist, clearly more interested in arguing than resolving the issue. To make matters worse, when we informed them we would be reporting the experience, both Sam and Selena made comments under their breath about not caring. This behavior is completely unacceptable and not a good representation of Lowe's customer service standards.

I visited for the first time today and was quite impressed. I'm used to shopping at Home Depot and…read moreLowe's, so this was never really on my mind when it came to supplies and tools. My purchase was small, but what made the difference for me was the kind gentleman at the front register. Very knowledgeable and attentive to my needs. Most of all, he was kind and caring and made me feel valued while helping me and after ringing up my purchase. Although this is larger than your run-of-the-mill mom-and-pop stores of old, it had the warmth of one, which meant a lot. I'll definitely be back.

Went here to purchase a fan , we wanted a high power one for camping and they said they had them in…read morestock. We drove over to Reynoldsburg, walk in and see the one we want. Pulled the available ticket and proceed to the register. The man at the register says he will have to check if they have it in stock. To my surprise when he came back, he did not have a fan and said the only one they had was the one that we didn't want! He offered to call another store located about 10 miles away but we didn't feel like driving all that way so we asked him if you could order the one we wanted. He said he could not order it because it was not a specialty item. I'm not sure what that means but we left without our fan. I don't think you should have pieces of paper able to pull a ticket for a product if you don't have it in stock and also why can't you order me a fan? Aren't I a customer? As we left the store I noticed the parking lot full of garbage where a different people had emptied their cars out. There was glass trash, McDonald's wrappers just everywhere in the parking lot. It made the whole place look very junked up. Needless to say we be buying our industrial size fan on Amazon and people wonder why people shop on Amazon? Can't get anything you want in the stores.

This was my second time visiting this store. First time was a few years ago where I found every…read moreChristmas decoration I ever wished I could find. Every item I purchased from there I have received multiple compliments from and are sure to become family heirlooms. I stopped in again today just wanting to see what it was like when not in full Christmas mode. Same friendly, helpful staff. Still super cute with lots of tempting decor items. Wide range of price points... something for everyone. They have a few pieces of repurposed furniture that has been redone in a shabby chic fashion using chalk paint. They also sell the full line of chalk paint... which I will be back to purchase once I figure out what direction I was to take my repurposing items in. Today half the store was closed as it will become their dedicated Christmas section. Come back Nov 7th and be the first to browse the new merchandise! You will find me adding to our Christmas collection. They are one of the best Christmas merchandisers in Central Ohio, in my opinion. Worth the trip in!!! Buy local! More pics will be uploaded by me Nov 7th!

This store has beautiful all night pieces and it is in the heart of downtown with accessible…read moreparking and beautiful selections. If you are a collector or just want a few elegant pieces, this is definitely a place to go.

David in receiving was a rockstar this evening! We went in to grab a pipe fitting five minutes…read morebefore closing for a faucet installation gone awry, and David took the time to not only help us find exactly what we needed but also help us to the checkout. And it wasn't even his department!! We also saw him assist two other folks before us!! Just really stellar. He really went out of his way to make sure we were able to get our project moving. Install went was completed perfectly after that!!

I do not know that I will be purchasing any more appliances at this location…read more I ordered a refrigerator on July 4, 2026. My refrigerator died the night before. The refrigerator couldn't be delivered until Friday July 10 - so I spent all week moving food in and out of coolers. I really needed the item to be delivered by that Friday. My delivery window comes and goes. No delivery/ no communication regarding this appliance. So I call. And I am told at that point by 'Jesse' in the delivery department that they over-booked the truck and my refrigerator 'just didn't make it'. Now what??? How is that my problem? I am not the one who overbooked the truck but I am the one dealing with the hassle of it. They now can't deliver my refrigerator for 4 more days...its set for Tuesday 7/14.... I am not happy but Jesse tells me they will credit my delivery charge. Fine...not great but I will live with it. However: 1. why am I calling the store to tell them I have no refrigerator? 2. After they are 'going to check on it' why do I have to keep calling back. Where is my 2K appliance...and why do I have to run through the communication process on this issue, waiting on hold, calling again and again? Terrible service.... So here we are at today (July 24).... I call because I do not have a credit for the delivery charge. I am hung up on 3 times by the delivery department while holding... Then on the 4th call I am on hold for 37 minutes for either someone in Delivery (specifically Jesse) or a store manager. 37 minutes. In that time I literally got in my car and DROVE ALL THE WAY TO THE STORE while still on hold for the manager. Is this how lowes does business now??? Pretty shameful. Carmen in customer service tried to find the manager...it was a no go - she was super nice about it, and obviously this isn't the first time that they can't track down management. Thank goodness for Jeanie (the supervisor in hardware) she was able to credit me the delivery charge which is great because I was prepared to die on this hill at this point. So thank you to Jeanie! I have purchased multiple appliances at this lowes, plus all of my flowers, soil, mulch... Why am I on hold for 40 minutes? Why can I literally get in my car and drive to the store and still be on hold for the manager??? Why does no one answer the phone? My issue is resolved but my time is wasted. and to wait 4 days for a refrigerator that was a booking issue with the delivery department... why does no one answer the phone or handle store issues? Why did I have to waste my time to get the credit that I was promised over their store mistake? Its ridiclulous. I should be credited for the entire freaking appliance after all of this nonsense. I am about to purchase a new diswasher...do You think I am going to this lowes??? hell no. I will go to home depot or Costco... but I am done with this store. And what is corporate doing about this??? One star review after one star review...about customer service, management and delivery's...get it together! you make too much money off of your customers to provide such terrible service. And you aren't the only hardware store in town....

I was in the Gender Road Store and bought trim that I only needed 3 - 80" pieces but instead of…read moremaking 2 cuts I made 1 in the middle getting 2 - 7 footers since they sell them by the foot. I grabbed another piece that someone had already cut 80" out of it and I've done it before and have always been charged for a 7 footer not 88"..... I let the long gray haired lady know and she said I'm always up here and that doesn't happen basically calling me a liar. I took the piece back to the saw and cut off the unnecessary 4". I brought it back up and was treated like I was trying to steel a 4" piece of wood. As a contractor I've bought thousands of dollars of materials every month from Home Depot. I can't believe I was treated like a thief of a precut board that was already cut. I guess I wouldn't be as angry but in the past years I have literally watch people walk out with arms full of tools and they do nothing about it.... Trust me if I had the time I would have taken all of them back and cut them to the 80" and only paid for 80" that I needed. When I came back up to the register I threw the 4" piece of wood in the trash and they literally got it out like they were going to sell it. I mainly shop at Grove city which in my opinion is a 5 star store. I have never been treated so poorly and especially treated like a thief over 4 inches of wood that was already cut to this size by another customer. I at least cut the 14' pieces in half to keep things simple. This woman says she's been there for 20 years.... well I think it's time for her to go...

The department was great. I had a very complex order for my whole house. It was split up into two…read moreseparate orders. Josie was such a Great store.

We had our floors installed by Vlad & his team. They look amazing! We knew G Home would be…read morecompleting the install, however, we originally looked at purchasing the flooring from other local stores. We ultimately decided to order the flooring directly through Vlad because the quality was the best for the price! They completed the install in about 4-5 days (over 1200sq ft!). Having just moved to an outdated home in Worthington - installing hardwood floors was a priority. We had 3 different types on flooring on our first level (thick tile, carpet, laminate). It would have been a nightmare had we tried to demo ourselves - but Vlad and his team made it look easy! His team was very courteous and answered all of our questions throughout the process. We are beyond happy with the result. They glued and nailed our engineered hardwood floors - so we know they are secure and will last! Thanks G Home Improvement! Happy to have this company local to us in Powell! We will definitely be using them for our other home projects on the list!

G home improvement has done numerous projects at my house and every single one has surpassed my…read moresatisfaction. From the initial friendly smile to the professional quality of their work, I was highly pleased. I recently contacted G home improvement in regards to installing new carpet in my house and the job was done in a timely manner and to the highest quality. Every single person that has stepped foot into my house has commented on how great the carpet looks. Once again I cannot say enough about G Home Improvement. If you are ever considering doing any type of remodeling work on your home, I would highly recommend that you contact G Home Improvement

Do not purchase furniture from this store. They delivered furniture August 19th 2025 and tore up…read morebrand new restored hardwood floors . As of today 11/2​025 they have not taken responsibility. They redelivered because the first set of living room furniture was damaged. First delivery was 07/2025. Floors were just completed 06/2025. They have gave me the run around ever since. Do not use this store for any reason. The drivers scooted boxes across the floor in the dining room to living room. Who does that ? No respect whatsoever.

great furniture nice staff overall great experience snacks were free and there was cookies candy's…read morecoffee and ice cream etc.