I shop this Home Depot a lot. On this particular occasion I was shopping for wall paint. I was…read morereplacing a cultured marble vanity top with a quartz top I had made. Removing the old top I tore the drywall paper. It was a stupid, careless mistake on my part. I took the attached piece of drywall paper colored to the wall paint I wanted to match to the Paint Department at Home Depot. Enter Anne who was working that evening. She took my sample and perfectly matched a new gallon of paint to my 30 year old walls!! I thought I would need to repaint this entire section but all I did was touch up where I had patched. The proof is in these photos!! Thank you Anne!!!!

I usually do not give reviews, but t - his tim e, I think I…read morewill. I have a Home Depot credit card.h I had this card for 15+ years.i went online and saw where they had charged me a $29.00 late fee. I pride my11 on myself in paying everything on time. Some foreign person waswas speaking to me, who was rude and barely speaking English. He tried to over talk me about my bill, which was only $275.00. I had already sent 130. I asked for the late fee to be removed. He said he could not do it. Asked for someone who spoke better English. They were no help, I went on and paid the -balance. Told them I was done with Home Depot, they have no loyalty to their customers, and that i do not need them need them. Will be shredding the card, and if they want, within 6 months, close the card. I will pay cash. DONE WITH HOME DEPOT!!!!

Great service, attention to shoppers and great things you can't find other places. The employees…read moreactually seem to care.

I went here to pick up some patio edgers that I ordered online. When I pull into the section on…read morethe outside to pick up my order, I asked where to go, and they didn't give me any direction. I was driving around a bit before i had to get out of my car and ask someone to show me where to go. Its not like there was a long line of cars waiting to be let into the outside pickup area, and I felt like they blew me off a bit.

I'm not sure why this Lowe's gets such low marks. It's a pretty typical Lowe's. Big selection. Well…read moreorganized. Generally decent prices. I didn't deal with any staff during my quick visit so can't speak to service. All in all just fine. The few negatives for me have to do with getting there, and that doesn't impact how good the actual business is. There's a lot of construction at 70 and Brice, and then it's not real clear where to turn into Lowe's. There are several entrances, but they are not marked, and you can't really see Lowe's because there are buildings in front of it. You can just see the big sign by the road, so you know the general location. So be careful, and really just turn in at the stoplight or any entrance off Brice/Gender and thread your way back.

Worst customer service experience I've had at Lowe's. I asked for help finding an item and ended up…read morelocating it myself, only to discover that 2 out of 3 items were incorrectly priced. When I brought this to the cashier's attention, Sam refused to honor the displayed pricing and began removing the price stickers, preventing us from purchasing the items. She stated the pricing wouldn't be honored because we didn't bring the item up ourselves--which makes no sense given we had just located it. When we escalated the issue, the supervisor, Selena, was dismissive and unprofessional--rolling her eyes, snickering, and acting as if we were inconveniencing her. She also spoke over another team member who was trying to assist, clearly more interested in arguing than resolving the issue. To make matters worse, when we informed them we would be reporting the experience, both Sam and Selena made comments under their breath about not caring. This behavior is completely unacceptable and not a good representation of Lowe's customer service standards.

I visited for the first time today and was quite impressed. I'm used to shopping at Home Depot and…read moreLowe's, so this was never really on my mind when it came to supplies and tools. My purchase was small, but what made the difference for me was the kind gentleman at the front register. Very knowledgeable and attentive to my needs. Most of all, he was kind and caring and made me feel valued while helping me and after ringing up my purchase. Although this is larger than your run-of-the-mill mom-and-pop stores of old, it had the warmth of one, which meant a lot. I'll definitely be back.

Went here to purchase a fan , we wanted a high power one for camping and they said they had them in…read morestock. We drove over to Reynoldsburg, walk in and see the one we want. Pulled the available ticket and proceed to the register. The man at the register says he will have to check if they have it in stock. To my surprise when he came back, he did not have a fan and said the only one they had was the one that we didn't want! He offered to call another store located about 10 miles away but we didn't feel like driving all that way so we asked him if you could order the one we wanted. He said he could not order it because it was not a specialty item. I'm not sure what that means but we left without our fan. I don't think you should have pieces of paper able to pull a ticket for a product if you don't have it in stock and also why can't you order me a fan? Aren't I a customer? As we left the store I noticed the parking lot full of garbage where a different people had emptied their cars out. There was glass trash, McDonald's wrappers just everywhere in the parking lot. It made the whole place look very junked up. Needless to say we be buying our industrial size fan on Amazon and people wonder why people shop on Amazon? Can't get anything you want in the stores.

This was my second time visiting this store. First time was a few years ago where I found every…read moreChristmas decoration I ever wished I could find. Every item I purchased from there I have received multiple compliments from and are sure to become family heirlooms. I stopped in again today just wanting to see what it was like when not in full Christmas mode. Same friendly, helpful staff. Still super cute with lots of tempting decor items. Wide range of price points... something for everyone. They have a few pieces of repurposed furniture that has been redone in a shabby chic fashion using chalk paint. They also sell the full line of chalk paint... which I will be back to purchase once I figure out what direction I was to take my repurposing items in. Today half the store was closed as it will become their dedicated Christmas section. Come back Nov 7th and be the first to browse the new merchandise! You will find me adding to our Christmas collection. They are one of the best Christmas merchandisers in Central Ohio, in my opinion. Worth the trip in!!! Buy local! More pics will be uploaded by me Nov 7th!

This store has beautiful all night pieces and it is in the heart of downtown with accessible…read moreparking and beautiful selections. If you are a collector or just want a few elegant pieces, this is definitely a place to go.

It didn't start off well, let me say that. Normally when I go into Lowe's, I'll get a few people to…read moreask me if I need help. August 1, 2025, I'm coming in to purchase a new garage door and opener. I could have gone to Menards or Home Depot, but I normally leave Lowe's confident because unlike the others mentioned, I get assistance. I go to my area and there is no one in or around that aisle. I see a staff member walking by and ask if he could page someone back to the garage door area. While I'm waiting I hear staff members being paged to other areas. Ok they are busy today. I continue to wait. I know what door we want but let me I find out which opener will work for us. They had two brands with three models for each. I'm looking up the power of the doors and the other features, WiFi, back up battery, keypads. I'm getting excited because my garage door opener hasn't worked in years. I continue to hear more pages overhead, but I understand that people get busy and sometimes you have call offs. I'm still gung ho that my front door will no longer be the main source of entry and shoes can be removed at the garage door. I look at my watch and realize that I've been waiting for 35 minutes. My excitement and confidence turns into annoyance. So bad that I start talking to myself. "Are telling me, I'm trying to make a big purchase and I need my husband to be taken seriously." I was on fumes!!!! I left my cart in the aisle and started walking to my car. I was pissed so my pace was fast, but on my way out the door I saw the manager's picture and telephone number so I stopped and took a picture. Oh they were going to hear from me! I got my picture and started for my car, again at a fast pace because I am boiling. I get to my car and I hear someone ask me, "Ma'am is everything okay? Did you get what you needed?" I am mad and then I'm a single woman in the parking lot, so my defense grew. Trying to increase the distance between us while trying to understand him, I know my facial expression was crazy, but he continued to defuse me. Once I focused on his face, realized that he was the young man in the picture I just took. I went from feeling ignored and not being seen to be extremely valued. He didn't have to show that much initiative. He cared like this was his personal business and his reputation was on the line. I've been in customer service all of my life. Starting as a newspaper carrier to now being a nurse. Customer service isn't what it used to be. That managers name is Yves Fortune and yes I'm posting his picture so that there is no mistake of who he is. Needless to say that he defused me and I returned and made my purchase. Robert Schobert, who was on his lunch break, took over from the young man who was trying to answer my questions. Robert was very knowledgeable and helped me to make wise decisions on my purchases. I walked out feeling as confident and happy as I initially did when I first entered the building. Thank you so much guys.

Customer service is a JOKE! I ordered mulch & topsoil online at around 11:30 am and got text that…read moreit was ready for pickup around 12:15 pm. I picked it up after work and arrived at 6:06 pm. Young man approached the car and apologized at around 6:15, indicating he was helping another customer. He directed me to drive down by garden center and he'd be right there. He came about 6:25 and was unsure of what I was getting, but told me he'd be right back. As I continued to sit in the car -- and it was HOT b/c air conditioning doesn't cool well - I get a text saying "thanks for picking up your items". I was pissed at this point b/c you can stop to make sure your stats are within a certain time frame from my arrival to departure, but not actually get customers their stuff. Finally, he came back and it was now 6:30 pm and he notifies me that I should pull over to the mulch supply area and someone would help. THEN WHY DIDN'T YOU TELL ME TO DO THAT 30 MINUTES AGO?!! But, of course, no one was there and he had to get them from inside. At 6:40, a guy comes WITH MY ORDER IN HAND and asks "now, what did you want" I simply said what I purchased on the sheet u have in your hand. He then walks up and starts talking to his coworker WHO HAD BEEN STANDING THERE WATERING F$&@ PLANTS THE ENTIRE TIME. They finally threw my 20 bags of mulch (haphazardly) in my SUV and looked dumbfounded when I asked how to fit the topsoil. I just left and will request a refund for the topsoil because I refuse to do that madness again EVER!!! I pulled out at 6:55 pm. Remember, I preordered and paid for the items!! I watched a couple just pull up and load about 50 bags of mulch in their vehicle and I thought...they didn't even check in or anything. Now, I understand

I was in the Gender Road Store and bought trim that I only needed 3 - 80" pieces but instead of…read moremaking 2 cuts I made 1 in the middle getting 2 - 7 footers since they sell them by the foot. I grabbed another piece that someone had already cut 80" out of it and I've done it before and have always been charged for a 7 footer not 88"..... I let the long gray haired lady know and she said I'm always up here and that doesn't happen basically calling me a liar. I took the piece back to the saw and cut off the unnecessary 4". I brought it back up and was treated like I was trying to steel a 4" piece of wood. As a contractor I've bought thousands of dollars of materials every month from Home Depot. I can't believe I was treated like a thief of a precut board that was already cut. I guess I wouldn't be as angry but in the past years I have literally watch people walk out with arms full of tools and they do nothing about it.... Trust me if I had the time I would have taken all of them back and cut them to the 80" and only paid for 80" that I needed. When I came back up to the register I threw the 4" piece of wood in the trash and they literally got it out like they were going to sell it. I mainly shop at Grove city which in my opinion is a 5 star store. I have never been treated so poorly and especially treated like a thief over 4 inches of wood that was already cut to this size by another customer. I at least cut the 14' pieces in half to keep things simple. This woman says she's been there for 20 years.... well I think it's time for her to go...

The department was great. I had a very complex order for my whole house. It was split up into two…read moreseparate orders. Josie was such a Great store.

We had our floors installed by Vlad & his team. They look amazing! We knew G Home would be…read morecompleting the install, however, we originally looked at purchasing the flooring from other local stores. We ultimately decided to order the flooring directly through Vlad because the quality was the best for the price! They completed the install in about 4-5 days (over 1200sq ft!). Having just moved to an outdated home in Worthington - installing hardwood floors was a priority. We had 3 different types on flooring on our first level (thick tile, carpet, laminate). It would have been a nightmare had we tried to demo ourselves - but Vlad and his team made it look easy! His team was very courteous and answered all of our questions throughout the process. We are beyond happy with the result. They glued and nailed our engineered hardwood floors - so we know they are secure and will last! Thanks G Home Improvement! Happy to have this company local to us in Powell! We will definitely be using them for our other home projects on the list!

G home improvement has done numerous projects at my house and every single one has surpassed my…read moresatisfaction. From the initial friendly smile to the professional quality of their work, I was highly pleased. I recently contacted G home improvement in regards to installing new carpet in my house and the job was done in a timely manner and to the highest quality. Every single person that has stepped foot into my house has commented on how great the carpet looks. Once again I cannot say enough about G Home Improvement. If you are ever considering doing any type of remodeling work on your home, I would highly recommend that you contact G Home Improvement

Do not purchase furniture from this store. They delivered furniture August 19th 2025 and tore up…read morebrand new restored hardwood floors . As of today 11/2​025 they have not taken responsibility. They redelivered because the first set of living room furniture was damaged. First delivery was 07/2025. Floors were just completed 06/2025. They have gave me the run around ever since. Do not use this store for any reason. The drivers scooted boxes across the floor in the dining room to living room. Who does that ? No respect whatsoever.

great furniture nice staff overall great experience snacks were free and there was cookies candy's…read morecoffee and ice cream etc.