1. Harbor Freight Tools

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Reynoldsburg, OH

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Harbor Freight Tools

3.1 (18 reviews)
ModerateHardware Stores
Closed • 8:00 am - 8:00 pm

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Broken in box, not taking it back.

The cashier entered my phone number wrong, so they won't take their virgin broken in-the-box table saw back. The receipt went through the wash, and the print is unreadable. I paid with my credit card, so I can prove I bought it there, but they won't accept that. I am never shopping here again.

Van S.

I have always found good deals at Harbor Freight. It's like a home handyman's or professional's toy store. They have a wide variety of products for the home, auto, garden, and much more. This new location offers all of the above with the additional benefit of brand new digs in a stand alone location. The other locations I've visited on 161 and W. Broad are both hidden in old plazas and easily overlooked. Frankly, from the outside they look a little ran down, and the neighborhoods they're located in aren't what they used to be. This location is bright and new and feels much larger.

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3 years ago

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

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6 years ago

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12 years ago

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11 years ago

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6 years ago

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12 years ago

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12 years ago

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8 years ago

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8 years ago

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11 years ago

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Review Highlights - Harbor Freight Tools

“This new location offers all of the above with the additional benefit of brand new digs in a stand alone location.”

Mentioned in 2 reviews

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Lowe's Home Improvement

Lowe's Home Improvement

1.7(40 reviews)
2.4 mi
•$$

I'm not sure why this Lowe's gets such low marks. It's a pretty typical Lowe's. Big selection. Well…read moreorganized. Generally decent prices. I didn't deal with any staff during my quick visit so can't speak to service. All in all just fine. The few negatives for me have to do with getting there, and that doesn't impact how good the actual business is. There's a lot of construction at 70 and Brice, and then it's not real clear where to turn into Lowe's. There are several entrances, but they are not marked, and you can't really see Lowe's because there are buildings in front of it. You can just see the big sign by the road, so you know the general location. So be careful, and really just turn in at the stoplight or any entrance off Brice/Gender and thread your way back.

Worst customer service experience I've had at Lowe's. I asked for help finding an item and ended up…read morelocating it myself, only to discover that 2 out of 3 items were incorrectly priced. When I brought this to the cashier's attention, Sam refused to honor the displayed pricing and began removing the price stickers, preventing us from purchasing the items. She stated the pricing wouldn't be honored because we didn't bring the item up ourselves--which makes no sense given we had just located it. When we escalated the issue, the supervisor, Selena, was dismissive and unprofessional--rolling her eyes, snickering, and acting as if we were inconveniencing her. She also spoke over another team member who was trying to assist, clearly more interested in arguing than resolving the issue. To make matters worse, when we informed them we would be reporting the experience, both Sam and Selena made comments under their breath about not caring. This behavior is completely unacceptable and not a good representation of Lowe's customer service standards.

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Harbor Freight Tools - hardware - Updated October 2026

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