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    Ace Hardware - Plain City

    4.3 (6 reviews)
    Open • 7:30 am - 7:00 pm

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    Zettler Hardware & Garden - lawn and garden

    Zettler Hardware & Garden

    (27 reviews)

    $$

    Don't bother with this place. I called and spoke to someone to confirm they had what I wanted. "…read moreyup looking right at it" he says. I drive 30 min to get there on my lunch break to be told they don't have any. All I got was a "sorry about that"

    We go to Zettlers because it's local. We are frequent customers. I'm working on a project and I…read moreneeded a can of white spray paint. I sent my husband the twenty minute drive down to zettlers and he purchased a can of DoIt spray paint. The can would not spray no matter what we did to try to find a resolution. So I sent my husband back today to exchange it for another can and the manager (Jordan) refused. He fiddled with it for a few minutes and was able to get it to spray. My husband understanding how important this project was for me to get it finished today, went ahead and purchased another can of paint ($17) because he knew if he came home and I couldn't use the original can of paint I was going to be upset. So when my husband got home and explained the situation I was dumbfounded. I called the store and talked to Jordan who again refused to exchange the can of paint. He basically said there's no way he could resell it so he wasn't taking the loss. He ssmaid he was able to get the can working. I tried to use the can and it took everything i had to make our spray. He also told me that the owner Mike would tell me the same thing and that the owner would also not exchange the can of paint. Now I know from experience working in customer service that the last thing a manager should do when you have an upset customer is to tell the customer that the owner would not do anything different. The last thing a manager should do is to not find a resolution for the customer. A simple exchange was all we wanted. Instead we are out over 2 hours plus the$5 can of paint that basically went in the trash and the additional $17 we spent for a working can of paint. Beyond disappointed. The teenagers that work at this store always treat is with respect, Jordan could take some lessons.

    Discount Granite & Home Supply - Discount Granite & Home Supply Columbus Ohio, United States

    Discount Granite & Home Supply

    (10 reviews)

    $$

    Hilltop

    We heard about discount granite and home supply from a friend of ours who had used them for the…read morecabinets and countertops in his kitchen renovation. My wife and I were renovating our master bathroom, and we had been through hundreds upon hundreds of pre-made vanities online of all price levels. We just couldn't seem to decide on anything. We also went to Lowes and sat down with the bathroom design guy there, but we were frustrated with the lack of available options. Lowes literally only has 5 cabinet options to chose from. When we walked into Discount Granite, Mark sat down and talked us though our cabinet options, and we walked around their warehouse and looked at a bunch of beautiful slabs of granite and marble they have there for you to see and touch. It was a completely different experience than going to Lowes or fooling around online, and Mark's expertise and suggestions were invaluable along the way. Now we have a beautiful, modern, custom designed vanity cabinet with a perfectly cut black granite custom countertop, and it actually cost less than some of the pre-made stuff my wife was looking at online. If you are fooling around online looking at vanities or kitchen cabinets you should check this place out, they will save you time and help you decide!

    I'll start by saying this is a great business with huge selection. I went in and picked out what we…read morewanted for our kitchen. Easy to tell what pieces are more expensive by "tiers" if you want to stay on budget. Set up install and the guys that came were great. Somehow they were able to get my huge island piece in. Can't say how happy me and my wife were with everything. This is my second kitchen I've used them on and will be using them again if we ever move. Great selection and price. Now I know they have prefab bathroom counters with sink holes already cut. Sinks, faucets and cabinets available too. Definitely my go to for renovations. Jason

    EasyBath - Tub to Shower Conversion

    EasyBath

    (7 reviews)

    Mike was very helpful from start to finish. He let me purchase my own fixtures and flooring. He had…read morethe shower and base install options. Most company's will not let you put your own fixtures in. I thought Mike was very easy to work with. The job came in on time. It took 4 days for a full remodel. I would highly recommend them. Their quote was the same as other companies. They did beat the other companies due to the fact that I could buy the supply that I wanted installed not what the company only offered. If I'm paying for something I want to install what I want, not what another company says they use. I say give the customer what they want. Easy bath did just that. Excellent customer service in my opinion. Here's some photos of the finished product. Billy did the job and it looked amazing. Thanks Again Easy Bath

    I wish I could rate higher. I had Easy Bath LLC redo / update a shower stall in the master…read morebathroom. - The existing masterbath is real marble with all Kohler Devonshire polished brass fixtures, with: - Dual facing marble counters separated by center of room wall with all matching Kohler Devonshire polished brass sink, Jacuzzi tub and shower stall hardware. - Twin his & her matching walk-in closets - Separate standalone toilet room with sliding door - Free standing bidet Several issues. We only updated the shower stall. The previous shower stall had Kohler Devonshire polished brass fixtures. Easy Bath was to replace the shower stall walls (with new acrylic) & new floor base, brass shower trim on shower stall and plumbing. I made sure that they knew the existing shower drain was leaking down into the basement / and down into the basement - furnace room. Mike "assured me" he understood what I was saying and this would be corrected. I am pretty certain that they didn't bother to go down in the basement to see what I was talking about. The first issue was that the job description stated that the frame on the new shower stall + door was to be brass / gold color. When I came in later the day of the install they had installed a shower stall / door with chrome trim. They tried to argue that it was "gold color" - but it was not. I made them remove the shower stall and replace with the correct trim we had agreed ... brass / gold color finish ... match the Kohler Devonshire plumbing hardware I specified the model of Kohler shower hardware (handle + shower spray) and they did install correct Kohler items with polished brass finish. At the end of the job I pointed out that trim around the shower close to the shower door needed to be adjusted / painted due to damage. This was never completely corrected ... issue was that a towel rack next to the shower stall should have been removed and the wall around that area should have been painted. I had to have a handyman come in and fix it. In all I had to have them come back four times (including the initial install) in order to complete the job. Now I am seeing that the caulk along the shower base and the acrylic wall is failing / faulty in at least one place leaving a gap that water can drop into. I will have to have a handyman come in and recaulk this.

    Ace Hardware - Plain City - hardware - Updated September 2026

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