Excellent value, quality & service! Ron Frye made the whole process so easy & free! Highly highly…read morerecommend!

We needed to have some beams installed on a basement wall. C & J was very courteous and…read moreprofessional. The gentleman who provided the quote was thorough and didn't try to sell us items we didn't need. The workers were very nice and did a good job. We even needed some extra paperwork as part of our closing before selling the home and they were willing to provide us with this information within a day. Above and beyond. Thanks!

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

Do not use basement Doctor. I spent over $17,000 with them to stop water in a half basement. We…read morestill have water coming into the basement after all their work. They would not stand behind their work and wanted to try to charge me another $7000 to fix the issue that they twice tried to fix at my expense. Going to Ohio basement authority to fix their mistakes. If there are any future water leaks at least they will fix at no cost to the customer.

Test your water before they leave. For the expense charged, everything should be right and mine…read morewasn't. I have no hot water in my bathroom tub, something's not hooked up right. We're very satisfied with the job they did, looks great, but familiarity breeds complacency and the guys who did the job did this a million times before to the point they didn't think to check their work when they were done. The customer shouldn't have to bird dog the contractor to check their work and make sure it's right.

This company was great, seriously. Professional, courteous, polite, and on time when they said…read morethey'd be at our house. The installers were great and tolerated my yappy dog barking at them every time they went out to get things from their truck.....so annoying, the dog that is. I would have given them five stars but the boss I'm married to said they forgot the spare shower head! I hate when that happens....lol.

I had an error on my Navien water heater and Mike with Accurate plumbing was able to fix it without…read morereplacing the entire unit. This is a business with true tradesmen, plumbers who are professionals and know their field. They know how to actually repair issues rather than simply replacing expensive items. I'm extremely satisfied and plan to use them anytime I need a plumber.

This company is aces. Accurate Plumbing is our go-to company and first on our call list when we…read moreneed plumbing-related services. We have found them reliable, competent, professional, reasonably priced, and an all around pleasure with which to do business. We believe in supporting small businesses and appreciate this family-run company. July 28, 2020 Justin installed a new 50-gallon hot water tank for us. The process of removing the old and installing the new tank went seamlessly. November 6, 2025 Kameron replaced a 24-year old wax seal and metal mounting ring with two wax seals, a new mounting ring, and four bolts/washers for our Master bath toilet. We couldn't have asked for a service call to go more pleasantly or smoothly.

I really wanted to like this company. However when they replaced my hot water tank several months…read moreago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank. The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring! Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake. I have contacted them, and I was told they are sending someone out to, "dispute the mold." Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

We've used Discount Drains twice now. They helped us with a lower level flooding issue by…read moreinstalling a sump pump in our garage. We also hired them to run a new water line to put an outdoor hose in another location of our house. While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem. The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed). Everyone we worked with was friendly, efficient, and professional. The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

This is the 3rd home where I've used Jack L Woods for plumbing services and they are the only…read moreoutfit I call. Always prompt, professional and perform excellent work. Today Dave came out and was able to clear out a wallflowers plugin that a 2 yr old guest decided to flush down our toilet. Dave was very friendly and quickly diagnosed and resolved the issue. A-1 service!!

Quoted $400 to replace an outside faucet. Expensive? Yes. They came recommended so I thought it…read morewould get done right without any problems. They did the work and gave me a bill for $600. Shady.

Tyler and Mark saved the day! I had an issue with my water heater today and these guys were patient…read moreand walked me through on how to reboot it over the phone! Of course I'm going to recommend them! These guys are my heroes!

I purchased a new build house (2 years ago) that uses Best Plumbing as their contractor. According…read moreto the new plumbing company that we hired, Best plumbing pitched the outside faucet pipe to lean downward towards the inside of our house which caused standing water to freeze & split the pipe. I spoke to someone at best plumbing & he said it was out of warranty & there would be a charge if they fixed it. It was my belief that they installed it incorrectly, but I could hear the excuses forming so I decided to not have them come out to look at it & hired someone else instead.

Overall, they appear to be good at what they do. Kelsey is definitely a smart A$$. I was remote so…read moreshe sent pictures of the job. When I viewed them, it appeared that only one hole had been drilled for the faucet and when I asked Kelsey about this her immediate reply "it was done per contract" well I looked it up.. no it was NOT! It called for 4 holes. They had to come out and drill 3 more holes. It also took me far too much time and trouble to get a w-9 out of them as required by the IRS for taxes. It was like they thought they could just ignore me and get away with not reporting this income. I would definitely not use them again.

We are very happy with our recent kitchen counter install. The granite is beautiful and the install…read morewent great. The employees explained in great detail how to take care of it and cleaned everything up before they left. Will recommend to my friends and family.