Since December 2021, JAE has known they had to replace a damaged cabinet door in my new build. Nine…read moremonths later and still no replacement. I have been telling them that the cabinets are the wrong color. I was originally told to put up curtains and they'll look darker! No, I ordered black cabinets, not brown. The replacement door showed up in June in the correct black color. Doesn't look good when the rest of the cabinets are brown! Now they are telling us that they are going out of business!

From the owner: Reimagine, revitalize, and renew your home with new cabinetry, appliances, countertops, and more!…read moreVisit one of our three showrooms throughout central Ohio - conveniently located in Dublin, Westerville, and Upper Arlington to learn more today!

I am remodeling my kitchen, and the contractor I hired subs cabinets and countertops through this…read morecompany. I've gone several times to investigate options, and today picked out the cabinets and countertops that will be used in the final project. Courtney is our sales person, and she is awesome to work with. She is friendly and her experience makes her extremely valuable in this process. The selection is good and pricing is very reasonable.

I'll start off by saying the guy that came to do measurements was cool. The installers were fine…read more Didn't talk much. They did a good job. But skipped the final step of calking my sink back in. Even tho it was clearly on the checklist of things they were supposed to do. So I had to go out and buy some and do it myself after they left at like 7pm. That sucked. But my biggest complaint was that the communication from the office staff and my so called project manager (Chianne) was terrible! One part was my fault. I got an email about the measurement scheduling, but I didn't actually open it because it looks like spam. It doesn't say the company name or a subject. Just the name of the project manager. So if you don't know that persons name, it looks like spam. But I owned that. After that mix up I was told I would be scheduled for Friday of that week but I would get a call on Thursday to give me a 2 hour window. I never got a call. A driver called me on Friday saying he was on his way. But I wasn't prepared for that and had to turn him away. So I call and talked to a different person about how I never got a phone call with a time. This person said my project manager told her that she called me and I didn't answer. THAT IS COMPLETELY FALSE. Your business model literally says honesty in it and you have managers lying about your customers. When I told this new manager she never called me she literally said, I knew I shouldn't have trusted her! So that's crazy! Finally got scheduled for Monday now. At 8 am on my day off. The measurement guy comes. He does his thing and he also tells me that the manager lied about calling me! Finally at the end tells me I'll hear something about an install date by Friday or at the latest in a week on Monday. By Wednesday I still heard nothing! So I called AGAIN! They said materials were in but they would call me tomorrow for scheduling. They didn't! Surprise! Finally got a date scheduled and held my breath that they would actually show up. They did. And I'm so glad, because now I can be done with this company forever! If I could have gotten out of this a month ago, I would have. But when you order with Home Depot you're stuck. Home Depot told me when I ordered that I was looking at a 3 week install. IT TOOK 2 MONTHS! Also I Called out Chianne on lying about me and not doing her job and there was no apology. Asked to be transferred to her boss. Left him a message. He never called me back, SURPRISE! So no accountability on their part at all. Awful. Just awful experience. Do not use these people!

They replaced my bathtub and surround. They insisted the work would take 2-3 days. It took them…read moreTWELVE WEEKS. Between Bath Tune Up and their subcontractors, I had 5 different contacts I worked with and scheduled separate appointments with- each of whom told me different things. None of them seemed aware of discussions that I'd already had with the others. Multiple times they either didn't show up for appointments or canceled last minute (especially frustrating when I had taken time off work to be home for the appointment). To their credit, early in the process they identified a leak in the side of our house that we needed to fix immediately. Bath Tune Up paused their work and was very patient while I got the leak fixed. After 10 days I notified them that the leak was fixed and the bathroom work could continue. It took them 9 weeks after that to finish the work. Also to their credit, multiple times when I complained about the quality of the work they did send someone out to see and then later come out to fix the work. However- this required a ton of time and management from me. I'd rather they did it right the first time.

From the owner: Bath Tune-Up provides curated concepts for every level bath remodel. Our team can replace and…read moreupdate tile, fixtures, lighting, vanities, tub to shower conversions, all the way up to full bath remodels. We believe that updating your home doesn't have to cost a fortune or displace you from your home for weeks! We have service options to make a big change in a short amount of time, and without a hassle or giant mess. Our customer service Trustpoints are applied to every project to ensure that updating your home is an enjoyable process. Available by appointment for virtual and in-home consultations.

SemBro Design installed cabinets and custom designed doors for our Firehouse. It can be a challenge…read morefor a vendor to work with a public agency. As an organization that has strict guidelines on capital purchases, SemBro Designs met all of our required needs. Alex and Liliya were on point and thorough. The outlined schedule of work was met 100%. Our SemBro project coordinator was Liliya. I had regular correspondence with Liliya. She was very customer service focused and made sure we understood the project from beginning to end. Our installer Richard and his crew worked hard and long hours to make sure deadlines were met. Great job guys. I was so impressed with SemBro Designs that I hired them for a personal kitchen remodel. I didn't even shop around. Glad I met such good people.

When Sembro completed our kitchen remodel, it looked like a high end magazine ad. We love it…read more Sembro was there every day and worked hard. Instead of the usual complaints from folks about kitchen project completion time, ours was done in a timely manner. The materials were solid quality and the finishes were beautiful. Highly recommend.

We had our floors installed by Vlad & his team. They look amazing! We knew G Home would be…read morecompleting the install, however, we originally looked at purchasing the flooring from other local stores. We ultimately decided to order the flooring directly through Vlad because the quality was the best for the price! They completed the install in about 4-5 days (over 1200sq ft!). Having just moved to an outdated home in Worthington - installing hardwood floors was a priority. We had 3 different types on flooring on our first level (thick tile, carpet, laminate). It would have been a nightmare had we tried to demo ourselves - but Vlad and his team made it look easy! His team was very courteous and answered all of our questions throughout the process. We are beyond happy with the result. They glued and nailed our engineered hardwood floors - so we know they are secure and will last! Thanks G Home Improvement! Happy to have this company local to us in Powell! We will definitely be using them for our other home projects on the list!

G home improvement has done numerous projects at my house and every single one has surpassed my…read moresatisfaction. From the initial friendly smile to the professional quality of their work, I was highly pleased. I recently contacted G home improvement in regards to installing new carpet in my house and the job was done in a timely manner and to the highest quality. Every single person that has stepped foot into my house has commented on how great the carpet looks. Once again I cannot say enough about G Home Improvement. If you are ever considering doing any type of remodeling work on your home, I would highly recommend that you contact G Home Improvement

The cabinet designer lacks imagination and people skills. After getting a design we were somewhat…read morehappy with, which took weeks because she never actually sat with us in front of a computer. When we looked at tweeking a few things to make the price more affordable she switched the cabinets to a cheaper quality one. They don't even have a model for to look at, it's nice to know the designer has these cabinets in their house, but that isn't relevant to my purchase. Most of the design process had to be done via email as directed by them, what could have taken a few hours together took months. Finally after unreturned calls and emails, which had other questions, we purchased from another small business locally.

From the owner: We specialize in countertop sales such as laminate, granite, quartz and solid surface countertops…read more We also offer cabinets from contractor-grade cabinets to high-end, solid-wood, custom cabinets. We have everything you need to get your kitchen remodel from start to finish with sink faucets, sinks, and cabinet knobs all in stock as well. Stop in today at 620 Moxahala Avenue to get started!

Kitchen Kraft updated my kitchen (granite countertops, tile backsplash, sink & faucet). I received…read moreestimates from several companies and their price was the same as other companies. Things I like about Kitchen Kraft: Designer does the free estimate instead of a salesperson. Respectful of customer's budget. Willing to take time to find products the client loves rather than have them settle for what's in stock. Genuinely wants to make the client happy. I plan to use them again when I tackle my bathroom update next year.

Kitchen Kraft designed and implemented the kitchen of my dreams…read more I could have never designed on my own what Kitchen Kraft's designer Jim Deen designed. SO happy with the end result. This company is with you throughout the whole project..from early decision making, shopping for products, demo, electrical, plumbing, installation, etc..leaving the work area sparkling. Working on a guest bath currently.

Beautiful countertops installed by very professional capable and friendly crew…read more They were on time and were done in a timely manner!

We had an excellent experience from the initial design meeting, the selection of the new…read morecountertops and the installation. Terrific people to work with and they do an outstanding job. We LOVE our new countertops.

From the moment we sat down with Bryan about fixing a kitchen that just did not work for us, and…read moreseeing the plan he drew up that addressed our concerns, we knew that we wanted to work with him. When he designed our kitchen, he incorporated my need for storage, and my husband's desire for a large island and the result is a kitchen we enjoy... His crew of professionals did the actual tear down and construction in 16 days and all the while, we had a refrigerator and stove so life was never interrupted. Now 3 months with this new kitchen, it is everything we wanted and more...e.g. additional electric outlets, which NEVER go amiss in a kitchen...wish I could give 5 more STARS

The Nicklaus Group was very professional from beginning to end. They custom designed this…read morerefreshment bar for our volunteer lounge. We couldn't be more happy with the final result! Thank you TNG!

I had never heard of this place, prior to my wife having me drive there…read more We were shopping for Christmas display items and I must say, I was very impressed with their inventory. For these to be seasonal items, they dominated a good portion of the store. The trees were beautiful, the lights were plentiful, and the additional assortments were both unique and charming. I saw a great outdoor display that will be great for making video greetings. Unfortunately, it's not in this year's budget. I'll definitely have to get it next year. If you haven't been through, be sure to stop by!

What a rip off! Bought a clock tonight that was actually broken and husband decided that he wanted…read moreenough to fix it. The outside sticker said one thing and the actual clock had a sticker that said $10 cheaper. Aren't there enough scammers in this world!? Infuriating! I am so sick of thieves!