Been meaning to come forever but it's just not on my usual routes (how often do I say that?) I was…read morenearby today. I kept hearing how good it was, and that's not hype- service was excellent, on two visits from multiple people. Selection is pretty darn good for a small local hardware store. It's not tiny, but it's not huge. Lots of options for each thing we needed. Bright and open, nicely arranged, tons of things you need- and don't, plenty of impulse buy stuff set around, so watch yourself. Prices for those, and in general, are maybe a little high, but the location will be handy for many people and you can avoid the hassle and gas use of going to a big box. This isn't just an old-school local store- it's better.

I really want to like this small locally owned shop. But unfortunately, because they are an ACE…read moreHardware affiliate, many of the products they sell are ACE brand. I have found those products to be very low quality, often breaking after only a season or two of normal use. Neither the shop nor ACE offer any warranty, referring the buyer instead to the manufacturer's warranty. On occasions when I've made a warranty claim, the manufacturers have simply ignored those claims.

least favorite supply house in Columbus. Careless and slow. Some of the people here are genuine and…read morecare, but others could care less. I've had to return on several occasions for different parts/materials because of things being missing and or broken. The worst part is I am met with a laugh when something is wrong with what I've gotten. Highly disappointed as always when I leave here. Even if it adds an extra 20 minutes to your drive, go somewhere else.

The staff here are very rude. In a business where your clients will be spending a lot of money it…read moregoes a long way to have kindness. Especially in early phases where people are pricing things and even want to look and see what the store has to offer. Being so rude so early on is a sure way to guarantee that people will walk away and not come back.

Great quality! Made in the USA locally here in Columbus. Will definitely buy from them again.read more

Do you ever have a vision of a piece of furniture that you want but just can't find exactly what…read moreyou're looking for? That was me lately. I have this tiny space in my tiny kitchen where I wanted a long, narrow wooden table with some hairpin legs. So I took matters into my own hands... I drove to Columbus Architectural Salvage and found a piece of reclaimed wood that was the perfect size. Then the lady cashing me out told me that hairpinlegs.com was actually based in Columbus, and off I went on an adventure. Hairpinlegs.com is a metal fabrication shop that specializes in mid century mod table legs. It looks like they also make other cool metal wares, like knobs and handles and such. The shop is hidden down an unassuming street in an unassuming building. I'm not even quite sure they're open to the public yet, but obviously that didn't stop me from busting up in there. One of the fellas working gave me a wave and was happy to come help the crazy person who strolled right into the workshop. The process was super easy. He asked me some questions and helped me pick out exactly what I needed. I ran to the bank -- they're only taking cash at the moment -- and my beautiful hairpin legs were packaged and ready. When I got home, it took me no time to screw on the hairpin legs to my piece of reclaimed wood. And ta-da! My vision was brought to life with this three-legged table/shelf thingy. Imagine what people with real talent could do with these gorgeous table legs!

Out of all the trailer businesses around the Columbus area, I ended up traveling to Carroll Ohio,…read more20 mins south of Westerville. I was emailing places for a couple weeks and only a handful or two, actually even got back to me. But out of everyone I spoke with, Ken was the nicest person to me. I mean it must of been out of 12-13 salesman I spoke too. Never once did he rushed me and answered all my questions for 2 hours straight, I swear I thought he was gonna kick me out, lol. But seriously, he was more than patient. He even made sure I made it home safely and I had everything I needed. Needless to say, I am very pleased with my new trailer. Great customer care and would highly recommend.

Ken's knowledge and professionalism are always top notch. Prices are always as good or better than…read moreonline, so why not support local business. Thanks to Ken and his entire staff.

Woman-owned hardware store. Great personalized service and answers to questions. Good selection of…read moreproducts.

Nice little local hardware store that usually has what you need...very helpful staff. I have…read morebought a reconditioned washer here and am very happy with it...Great delivery and set up and took my old one away...nice used washer and dryers for great prices...I don't need one with all the fancy gadgets they now come with...but they have a good assortment.

Very nice and clean small town local hardware store. Often we need some little piece or part ams…read morethey usually have it at a decent price. They sell used and repaired washers and dryers for only $169 with a one year warranty. Mostly hardware type stuff in there. Nice to have a hardware store in the village. On route 79 before you get to the park at the lake. Its on the left. Great customer service and they dont install hot water tanka but the last took the time with me, over the phone, and hooked us up to someone who could install the tank.

They are friendly, efficient and excellent at matching colors. I brought a very small chip and the…read moretester they made was perfect.

The bald guy (Will?) is very knowledgeable and very helpful. Top quality paint, covers 10x better…read morethan any big box store. I will always support local family owned business whenever possible and I was very pleased!

I moved to NW Ohio in 2018. Shortly after, I called the Appliance Center and their technician came…read moreand changed the compressor on my fridge. I was happy with that service. In 2021, I remodeled my kitchen and bought my kitchen from their Maumee location. This time, they kept changing delivery dates and caused long delays in my project. I was mad but tried to be understanding given the pandemic. In 2025, the touch panel of the microwave oven they had sold me stopped working. I called them and explained the problem. They sent out a technician whose diagnosis after two minutes was (and I quote directly) "Touch panel failure". Duh! He then spent about 10 minutes on his computer and told us the part was not showing available and that we had to get a new unit. He did not take the microwave oven out of the cabinet, did not check whether the power was plugged in, did not open the back plate and look inside. He did nothing but try to use the touch panel. They he charged us $128.22 and left. Since I was busy at the time and had the old microwave that I could use temporarily, I postponed fixing the issue. Last week, I removed the microwave from the cabinet, opened the backplate and (after reviewing the user manual and watching a bunch of DYI videos on YouTube) figured that the internal fuse was blown. So I called GE parts hotline and ordered a new fused directly from the brand. After replacing the blown fuse, the touch panel lit up and the microwave oven started working. What bothered me was the fact that the technician had no interest in finding the cause of the touch panel failure and moved too quickly to advising us to order a new oven through them. Having fixed the problem myself, I called them up and asked to speak to the service department manager. I tried to explain everything chronologically but the manager was impatient, cut me off multiple times, and defended the technician's actions. He basically shut me down. I called a second time yesterday, hoping to talk to someone who cares about the Appliance Center's image, like the owners of the business. I was again routed to the service department manager, who repeated his earlier response. Not only the technician didn't do their job right for the price we were charged, but the manager was indifferent and uninterested in the experience that I, as a loyal customer, was trying to share with them. They lost me as a customer forever. I hope those reading my review will exercise caution when calling the Appliance Center for repair services.

These guys have saved us so much money. They helped us diagnose the problems on the washer, dryer,…read morestove, air conditioner and refrigerator. We bought the parts from them and they even told us to look up the part on YouTube for installation directions. If we could give more stars, we would!