I have to be honest with you (like I'm not usually?), this review is causing me some discomfort…read more None of it is due to Porter Paints. It's all me. Let me explain. Last summer, I was charged with the duty to paint our guest room. We chose a beautiful deep, dark red color. So far, so good. Of course, I immediately went to the store that our professional painter used when he painted every other room in our house a few years ago. I asked Mike why he used Porter Paints. He said, "I don't know anyone better." That sold me. This is quite a store. Solely devoted to paint and those who paint, it is very big (I think). Whatever you need, they've got it. Naturally, I must have looked like a deer in the headlights as soon as I walked in, because the employees noticed and immediately knew that I needed assistance. I appreciated that, even though I felt out of place surrounded by professional painters all of whom knew what they were doing. I was armed with my trusty colored swatch, so I wasn't completely naked. Mary was able to provide me with the service, advice and discount I needed to complete my task of painting the guest room that day. It didn't take long. Before I knew it, I had a roller in my hand and was barking out orders to my friend, Steve. As we initiated our task, we slowly and methodically made our way around the room from top to bottom on each wall. So far, so good. They we had to put the second coat on. Everything went well until the very end. Steve managed to over-do the strip next to the door which created a three-dimensional paint blob. By this time, it was late, so I told Steve that he could go (before he could do any more damage). I got out the sander and delicately sanded the area with the blob. It looked pretty good until I painted it again. The color we chose is very tricky. It changes shades with each coat. I did the best I could with the blob. Then I noticed all the paint marks on ceiling at the corner of where the wall meets the ceiling. OMG! What a chore. The only solution I had was to cover up the paint with plaster. It worked, but it was tedious and took forever. Needless to say, it is now day two. I finished the ceiling touch-up when I noticed an oval-shaped area near the window (in plain sight) that was missing most of the second coating. Oh boy! I got out my finest brush and went to work. I held my breath and I prayed very hard for this attempt to succeed. Guess what happened? To this day, if you stare straight at the oval area, it's now a big circle of another shade of red! UHHHGGG! I feel like Charlie Brown! Darn it all. My wife keeps reminding me of the faux-pas and I just keep saying that I'll get to it, which means that I have to paint the entire room over again - I don't think so. I hope that you can feel my pain. I think that we all have our "painting" stories. But, don't allow this to reflect on the 4 star rating I gave Porter Paints. It's not their fault. Next time, I'm going to hire my friend Mike again. I'll let him worry about the dreaded OVAL!

This is a great store. The staff was friendly and professional. They are very knowledgeable. Bob…read morehelped me choose the correct product (to undo a botched countertop paint job). He, also, walked me through the process. My countertop looks fantastic

This is kind of a painters heaven. Its a huge store, and its completely dedicated to paint. They…read morehave every kind of paint, every supply possible to need, every color imaginable, ever texture. It will overstimulate the paint part of your brain. The store is bright, clean, and well run. The people are nice and chat while prepping things. It's one of the best places i've found for buying large scale brushes that are of high enough quality that bristles don't escape in to your wet paint. I suggest, if you're working on a project, that you pop in here before you go somewhere like lowes. Its slightly more expensive, but you're getting more bang for your buck.

10/10 recommended. Helped prevent me from making a very bad bathroom painting decision. Great…read morehours too, open early on Saturday just in case you need them in an emergency.

I use the Blacklick Store and they are great. Always ready to help me with any questions I may have…read moreabout their paint. They also make suggestions if you need. They are quick to get you in and out the door. They have great prices for the products that they sell. Very friendly too!

Great service Great selection of paint…read more Fantastic value . Paint is something that the price equals quality.

Sherwin-Williams on N. High St. is the place to get your paint recommendations and paints from the…read morepros! Sean, team leader, is sooo helpful! He could match colors and color samples to names of other brands off the top of his head! He shared various finishes for various rooms. He didn't try to sell us exclusive paints that we didn't need. Rather, he was honest and matter of fact. If your looking for lots of colors, expert & kind advice, and helpful professionals, check out Sherwin-Williams on N. High St!!! Ask for Sean!

I needed some paint to touch up my walls before selling my condo and went in to this location to…read moreget a few samples. Jeff and Kayla were beyond helpful when it came to evaluating what type of paint I needed and matching the color perfectly. Even though I came in about 10 min before closing, Kayla not only matched the sample but (with out me asking) tested it on the drywall chip I had brought with me to make sure I was set. There's no way I would've had such a great match to the paint at my condo had I gone to a larger hardware store (since they tend to have fluorescent lighting which makes it hard to see if pants really match.

From the owner: Your local Sherwin-Williams Paint Store in Columbus, OH, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Nice guys! Did you know that if you buy 5 items you get 10% off? I didn't either! Good business…read morestrategy for a home improvement store, don't you think? I needed some glossy, black spray paint for my 'looks like new' kitchen table and chairs. I walked down to Sherwin Williams on 5th Ave. and bought what they had-some cheap-o brand of paint. Whatever, it was on sale and I didn't know any better. As it turned out, the cheap-o brand (I honestly don't remember the brand) had a pretty poor spray nozzle. I returned the unused bottles and purchase 5 new ones. They were about a dollar more each, but worth it. One this return trip I decided that it was time to paint my office. I didn't matter what color, just something different. In the back, right corner of the store, there are cans of returned paint. Quarts and Gallons are priced at $5 and $10 respectively. I grabbed a boring gray one, that I new I could easily accent with some randoms I had a home. That, by the way, is my little secret shared with you. Bargain paint for $10! Wouldn't hurt to see what they have.

Talk about great service. The staff here will go above and beyond to make their customer happy…read more Highly recommend this place if you're looking for the best quality paint!

I am writing this email to express my deepest disappointment in Sherman-Williams. My name is Shay…read moreAbusido and I am the co-owner of Columbus Luxury Remodeling LLC. On Saturday February 3rd of 2024 I sent in one of my contractors to the Sawmill, Ohio location and he purchased $461 of primer and paint. He was given the wrong color and returned to the store to fix this issue. The clerk said it wasn't her fault, that the Sherman-Williams catalog is wrong and she refused to correct the problem. He was told he needed to leave or else the police would be called because he demanded she fix her mistake. The clerk then proceeded to say she felt uncomfortable and since there wasn't a manager on duty she would not do anything. Unbelievable! My contractor left the primer and color inside the store, went out to his car and called me. I proceeded to call the police myself. When the police arrived, the employee continued to blame the machine and said she wasn't authorized to fix the color or refund the product. She admitted to giving the contractor the wrong color but refused to fix the issue. For many years I have been sending my contractors and sub contractors to Sherman-Williams for all our paint needs. My company, my contractors and sub contractors are all extremely disappointed at the way this was handled. There is no excuse for this kind of outrageous treatment of a paying customer. I demand a refund and an explanation! Something must be done to resolve this issue and to make sure it doesn't happening to anyone else. I can be reached at columbusluxuryremodeling@gmail.com or by cell phone at 614-323-4115. The clerks name was Amanda, transaction #8435-7 with an exact total of $461.14.

This location mixes colors wrong all the time. It's happened to me on at least 3 occasions here. I…read moredon't know if their computer malfunctions or what, but avoid this location. Stick to the SW on Hospital Drive.

This is a paint store that sells Benjamin Moore paints. I've been here a few times and the staff…read moremembers are quite knowledgeable. They were quite patient in answering several questions I had regarding ideas for the exterior painting of the house.

From the owner: Premium Interior and Exterior Paints, Paint Suppliesread more

Had multiple communication issues between the estimator, scheduling department and the service…read morecrew. When the estimator came out I told them I wanted walls and doors all painted the same color. I received the estimate and it had a different paint listed for the doors. I asked why it was different and he explained that it was just a different finish but still the same color. It wasn't. He had the doors quoted as a completely different color so when he finally corrected the issue the original estimate went up in price even though that's what I requested in the first place. I still proceeded with the project and the day they were supposed to start (I was told 9 am) he didn't show up. I called the office and they reached out and said he was running late and would be there by 11. When he arrived he immediately apologized and said he had a family issue which is completely understandable but a phone call would have helped. He started the work and I left him to do his business but at one point I noticed he went out to his truck and didn't come back in the house for an extended period of time. I happened to look out the window and noticed he was spraying my driveway with a hose. I went outside to see what was going on and he spilled a can of paint in my driveway. I didn't complain but he immediately apologized and said he was going to request a discount for being late and the paint spill. The job was finished in two days and the quality of work was acceptable but again it was the poor communication. The office contacted me the following Monday to ask about the experience and I told them everything that happened and I was told a discount would be requested on my behalf. Again this discount was offered to me, I never requested anything but the office responded that he was within the designated arrival time and they would only apply a discount if the paint couldn't be cleaned from the driveway. This is not what he told me and if he didn't have the authority to offer discounts to customers he shouldn't have made the comment in the first place.

Professional services. Stayed in quote. Completed as scheduled. Personnel professional, polite and…read morefriendly.