Nice guys! Did you know that if you buy 5 items you get 10% off? I didn't either! Good business…read morestrategy for a home improvement store, don't you think? I needed some glossy, black spray paint for my 'looks like new' kitchen table and chairs. I walked down to Sherwin Williams on 5th Ave. and bought what they had-some cheap-o brand of paint. Whatever, it was on sale and I didn't know any better. As it turned out, the cheap-o brand (I honestly don't remember the brand) had a pretty poor spray nozzle. I returned the unused bottles and purchase 5 new ones. They were about a dollar more each, but worth it. One this return trip I decided that it was time to paint my office. I didn't matter what color, just something different. In the back, right corner of the store, there are cans of returned paint. Quarts and Gallons are priced at $5 and $10 respectively. I grabbed a boring gray one, that I new I could easily accent with some randoms I had a home. That, by the way, is my little secret shared with you. Bargain paint for $10! Wouldn't hurt to see what they have.

Talk about great service. The staff here will go above and beyond to make their customer happy…read more Highly recommend this place if you're looking for the best quality paint!

10/10 recommended. Helped prevent me from making a very bad bathroom painting decision. Great…read morehours too, open early on Saturday just in case you need them in an emergency.

I use the Blacklick Store and they are great. Always ready to help me with any questions I may have…read moreabout their paint. They also make suggestions if you need. They are quick to get you in and out the door. They have great prices for the products that they sell. Very friendly too!

Waited 20m to get paint tinted while the only employee chatted up a customer who was clearly not…read morelooking to buy paint that day or even at this location - they were asking about their beach vacation home. They could have simply said excuse me, put my paint in the mixer, and then gone back to their conversation.

Local paint store with very knowledgeable staff! Benjamin Moore is one of the main brands they…read morecarry. We needed to paint the insides of our new closets. I walked in with the measurements and walked out in less than 20 minutes with everything I needed for our project. They made everything so easy!! Upon arrival I went straight to the counter for help. After asking me a few questions about the job, the guy at the front said, "I got this," and started mixing the paint for me. He helped me with the color, style finish and amount- it was so painless. While the paint was mixing, I walked around the store to gather supplies. When I got to the counter and had picked the wrong cover for the roller brush given the paint finish we were getting, he explained why the option he sent me home with was better. As someone that doesn't DIY often, I appreciate places like this that have knowledge staff that enjoy helping you find what you need for your project. The pricing was really competitive, too!

I was in yesterday. I had been in a couple times before that, but yesterday, since I had to wait…read morefor a helpful employee call another Ace about pipes, I had a moment to wait & absorb the environment. The store was busy. All the workers were busy. But they all made sure to greet every customer & follow up with offers of help. The building's above 100 years old. It reminded me, while I was waiting, of the small town hardware shops my grandpa & I would hit when we needed supplies between roofing jobs. That was a great memory for me. Those background places in the past gather importance when folks are gone. Small shops navigate the big box waves through specialized products & good customer service. The folks here are doing great work!

Great customer service. Will definitely use in the future. I came in to pick up an order I had…read moreshipped to the wrong Ace and was all mad at myself because I did that yet they were able to reset the lock for me and I didnt have to go to another place and it was cheaper here. Keep it up Ace.

They are friendly, efficient and excellent at matching colors. I brought a very small chip and the…read moretester they made was perfect.

The bald guy (Will?) is very knowledgeable and very helpful. Top quality paint, covers 10x better…read morethan any big box store. I will always support local family owned business whenever possible and I was very pleased!

I am writing this email to express my deepest disappointment in Sherman-Williams. My name is Shay…read moreAbusido and I am the co-owner of Columbus Luxury Remodeling LLC. On Saturday February 3rd of 2024 I sent in one of my contractors to the Sawmill, Ohio location and he purchased $461 of primer and paint. He was given the wrong color and returned to the store to fix this issue. The clerk said it wasn't her fault, that the Sherman-Williams catalog is wrong and she refused to correct the problem. He was told he needed to leave or else the police would be called because he demanded she fix her mistake. The clerk then proceeded to say she felt uncomfortable and since there wasn't a manager on duty she would not do anything. Unbelievable! My contractor left the primer and color inside the store, went out to his car and called me. I proceeded to call the police myself. When the police arrived, the employee continued to blame the machine and said she wasn't authorized to fix the color or refund the product. She admitted to giving the contractor the wrong color but refused to fix the issue. For many years I have been sending my contractors and sub contractors to Sherman-Williams for all our paint needs. My company, my contractors and sub contractors are all extremely disappointed at the way this was handled. There is no excuse for this kind of outrageous treatment of a paying customer. I demand a refund and an explanation! Something must be done to resolve this issue and to make sure it doesn't happening to anyone else. I can be reached at columbusluxuryremodeling@gmail.com or by cell phone at 614-323-4115. The clerks name was Amanda, transaction #8435-7 with an exact total of $461.14.

This location mixes colors wrong all the time. It's happened to me on at least 3 occasions here. I…read moredon't know if their computer malfunctions or what, but avoid this location. Stick to the SW on Hospital Drive.

There are signs posted throughout the store regarding items that are on sale that do not scan…read moreproperly. Upon further review after purchasing the Libman items they left an expired sign up. I spoke with the manager Jeff Lynn and he refused to honor the price and give me the refund required. This has multiple times at this location and they are attempting to overcharge customers on an ongoing basis. Make sure to check your receipts as they are operating under an illegal bait under the Ohio Consumer Sales Practices Act. I have filed a complaint with the state and county.

We needed a house key copied and they were super fast and friendly. I would drive across the city…read moreto shop here.

I have to be honest with you (like I'm not usually?), this review is causing me some discomfort…read more None of it is due to Porter Paints. It's all me. Let me explain. Last summer, I was charged with the duty to paint our guest room. We chose a beautiful deep, dark red color. So far, so good. Of course, I immediately went to the store that our professional painter used when he painted every other room in our house a few years ago. I asked Mike why he used Porter Paints. He said, "I don't know anyone better." That sold me. This is quite a store. Solely devoted to paint and those who paint, it is very big (I think). Whatever you need, they've got it. Naturally, I must have looked like a deer in the headlights as soon as I walked in, because the employees noticed and immediately knew that I needed assistance. I appreciated that, even though I felt out of place surrounded by professional painters all of whom knew what they were doing. I was armed with my trusty colored swatch, so I wasn't completely naked. Mary was able to provide me with the service, advice and discount I needed to complete my task of painting the guest room that day. It didn't take long. Before I knew it, I had a roller in my hand and was barking out orders to my friend, Steve. As we initiated our task, we slowly and methodically made our way around the room from top to bottom on each wall. So far, so good. They we had to put the second coat on. Everything went well until the very end. Steve managed to over-do the strip next to the door which created a three-dimensional paint blob. By this time, it was late, so I told Steve that he could go (before he could do any more damage). I got out the sander and delicately sanded the area with the blob. It looked pretty good until I painted it again. The color we chose is very tricky. It changes shades with each coat. I did the best I could with the blob. Then I noticed all the paint marks on ceiling at the corner of where the wall meets the ceiling. OMG! What a chore. The only solution I had was to cover up the paint with plaster. It worked, but it was tedious and took forever. Needless to say, it is now day two. I finished the ceiling touch-up when I noticed an oval-shaped area near the window (in plain sight) that was missing most of the second coating. Oh boy! I got out my finest brush and went to work. I held my breath and I prayed very hard for this attempt to succeed. Guess what happened? To this day, if you stare straight at the oval area, it's now a big circle of another shade of red! UHHHGGG! I feel like Charlie Brown! Darn it all. My wife keeps reminding me of the faux-pas and I just keep saying that I'll get to it, which means that I have to paint the entire room over again - I don't think so. I hope that you can feel my pain. I think that we all have our "painting" stories. But, don't allow this to reflect on the 4 star rating I gave Porter Paints. It's not their fault. Next time, I'm going to hire my friend Mike again. I'll let him worry about the dreaded OVAL!

Great service Great selection of paint…read more Fantastic value . Paint is something that the price equals quality.

Sherwin-Williams on N. High St. is the place to get your paint recommendations and paints from the…read morepros! Sean, team leader, is sooo helpful! He could match colors and color samples to names of other brands off the top of his head! He shared various finishes for various rooms. He didn't try to sell us exclusive paints that we didn't need. Rather, he was honest and matter of fact. If your looking for lots of colors, expert & kind advice, and helpful professionals, check out Sherwin-Williams on N. High St!!! Ask for Sean!