I've had such a great experience here every time I visit. Everyone is super friendly, helpful, and…read moregenuinely kind. The customer service is excellent, and the staff always go out of their way to help. Really appreciate the team here!

10/10 recommended. Helped prevent me from making a very bad bathroom painting decision. Great…read morehours too, open early on Saturday just in case you need them in an emergency.

We received excellent service at this store three times in the last few days. Each visit, we…read moreencountered knowledgable, friendly staff and received prompt service. I was particularly impressed by the young woman working behind the counter on two of our three visits - she gave us very useful advice as we made our selections.

Great customer service helped me carry out the paint to the car. Very much appreciated.read more

They are friendly, efficient and excellent at matching colors. I brought a very small chip and the…read moretester they made was perfect.

The bald guy (Will?) is very knowledgeable and very helpful. Top quality paint, covers 10x better…read morethan any big box store. I will always support local family owned business whenever possible and I was very pleased!

I needed some paint to touch up my walls before selling my condo and went in to this location to…read moreget a few samples. Jeff and Kayla were beyond helpful when it came to evaluating what type of paint I needed and matching the color perfectly. Even though I came in about 10 min before closing, Kayla not only matched the sample but (with out me asking) tested it on the drywall chip I had brought with me to make sure I was set. There's no way I would've had such a great match to the paint at my condo had I gone to a larger hardware store (since they tend to have fluorescent lighting which makes it hard to see if pants really match.

From the owner: Your local Sherwin-Williams Paint Store in Columbus, OH, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

This is a great store. The staff was friendly and professional. They are very knowledgeable. Bob…read morehelped me choose the correct product (to undo a botched countertop paint job). He, also, walked me through the process. My countertop looks fantastic

This is kind of a painters heaven. Its a huge store, and its completely dedicated to paint. They…read morehave every kind of paint, every supply possible to need, every color imaginable, ever texture. It will overstimulate the paint part of your brain. The store is bright, clean, and well run. The people are nice and chat while prepping things. It's one of the best places i've found for buying large scale brushes that are of high enough quality that bristles don't escape in to your wet paint. I suggest, if you're working on a project, that you pop in here before you go somewhere like lowes. Its slightly more expensive, but you're getting more bang for your buck.

I don't live in this neighborhood and only knew of Beechwold Hardware by its reputation. So, when…read moreworking in the area and needing some supplies, I naturally headed to Beechwold Hardware. This is a true (translate that as "old school") hardware store. This is a store where the staff "knows hardware" and is very knowledgeable. They are very helpful and know where everything is - unlike the big box stores. I would highly recommend this store to anyone with hardware needs.

I was in yesterday. I had been in a couple times before that, but yesterday, since I had to wait…read morefor a helpful employee call another Ace about pipes, I had a moment to wait & absorb the environment. The store was busy. All the workers were busy. But they all made sure to greet every customer & follow up with offers of help. The building's above 100 years old. It reminded me, while I was waiting, of the small town hardware shops my grandpa & I would hit when we needed supplies between roofing jobs. That was a great memory for me. Those background places in the past gather importance when folks are gone. Small shops navigate the big box waves through specialized products & good customer service. The folks here are doing great work!

My husband was followed around your store today like a criminal for absolutely no reason, and the…read moreexperience was disgusting. The moment he walked into Home Depot, an employee immediately looked him up and down and asked if he needed help. He politely said no and headed toward the plywood section. Since he was only grabbing a few things, he didn't take a cart at first. The same employee approached him again insisting he should get one. My husband again said "No thanks." From that point on, the employee proceeded to follow him throughout the store, standing at the ends of aisles watching him as he shopped. Feeling uncomfortable, my husband bounced between sections before finally grabbing a cart. He then went into the garden section and briefly left his cart outside the doors while picking up a few plants. When he came back, the employee was actively inspecting the contents of his cart. At this point my husband called me because he felt so uncomfortable and targeted that he wanted to leave the store altogether. I told him to just check out through garden to avoid the employee, so he did. He paid in full, completed his transaction, and thought the situation was over. Instead, while loading his purchases into his car, the same employee followed him outside and accused him of stealing. My husband, embarrassed and cornered, felt he had no choice but to show his receipt and prove every item had been paid for. We shop at this location almost weekly. We recently purchased all of our appliances from this store. To be treated this way as paying customers is beyond unacceptable. Following someone around the store, watching their every move, inspecting their cart, and then confronting them outside after they've already paid is vile behavior. Home Depot has loss prevention staff for a reason. Employees should not be acting like self-appointed anti-theft vigilantes while harassing innocent customers trying to shop. This experience was humiliating, unnecessary, and completely unacceptable.

I was personally helped by Ben. He was resourceful, patient, and eager to help despite me coming in…read moretwice ( because I got the wrong part). He was kind and respectful. The other people there were also kind in directing me, calling for assistance, and being attentive to the customers.

Don't bother with this place. I called and spoke to someone to confirm they had what I wanted. "…read moreyup looking right at it" he says. I drive 30 min to get there on my lunch break to be told they don't have any. All I got was a "sorry about that"

We go to Zettlers because it's local. We are frequent customers. I'm working on a project and I…read moreneeded a can of white spray paint. I sent my husband the twenty minute drive down to zettlers and he purchased a can of DoIt spray paint. The can would not spray no matter what we did to try to find a resolution. So I sent my husband back today to exchange it for another can and the manager (Jordan) refused. He fiddled with it for a few minutes and was able to get it to spray. My husband understanding how important this project was for me to get it finished today, went ahead and purchased another can of paint ($17) because he knew if he came home and I couldn't use the original can of paint I was going to be upset. So when my husband got home and explained the situation I was dumbfounded. I called the store and talked to Jordan who again refused to exchange the can of paint. He basically said there's no way he could resell it so he wasn't taking the loss. He ssmaid he was able to get the can working. I tried to use the can and it took everything i had to make our spray. He also told me that the owner Mike would tell me the same thing and that the owner would also not exchange the can of paint. Now I know from experience working in customer service that the last thing a manager should do when you have an upset customer is to tell the customer that the owner would not do anything different. The last thing a manager should do is to not find a resolution for the customer. A simple exchange was all we wanted. Instead we are out over 2 hours plus the$5 can of paint that basically went in the trash and the additional $17 we spent for a working can of paint. Beyond disappointed. The teenagers that work at this store always treat is with respect, Jordan could take some lessons.

Out of stock for what I was looking for. Was the closest place. Still lots of other items. Can't…read morecomplain too much. Had to find someone to help me look for an item and the guy was helpful and friendly.

I really like this hardware store. Everyone is very helpful and friendly. When I go in, I kinda…read morefeel like I am stepping back in time, back to an era where people cared about their customers. I've made several purchases here from toilet seats to a/c filters to spray paint to patio umbrellas. It seems like no one has an agenda to push a big sale. One clerk talked me out of buying a more expensive filter for the A/C, giving me a long explanation why. I have also had several keys made here, flawless! And I just feel happy supporting small businesses.

Love what they have here. It looks bigger from the outside…read more Friendly staff willing to help. The reason I'm giving this two stars is because of the prices. $5.00 plants was a bit much. I spent just over $75. I really thought their prices would have been just a little better. This was my first time here and again loved their selections but the prices were a bit too high for me so because of this I won't be coming back. I would at least recommend them giving discounts for buying more than 5-7 plants. Or some kind of incentive to buy more. There are other places that give me a better deal.

Get a phone system that works. Called 20x, has 2 options and both disconnect prior to getting to…read morelive human or recording. Skip this place, go a mile north to Oakland as better inventory and you can call to check before wasting trip...you know they answer phone.