I visited for the first time today and was quite impressed. I'm used to shopping at Home Depot and…read moreLowe's, so this was never really on my mind when it came to supplies and tools. My purchase was small, but what made the difference for me was the kind gentleman at the front register. Very knowledgeable and attentive to my needs. Most of all, he was kind and caring and made me feel valued while helping me and after ringing up my purchase. Although this is larger than your run-of-the-mill mom-and-pop stores of old, it had the warmth of one, which meant a lot. I'll definitely be back.

Went here to purchase a fan , we wanted a high power one for camping and they said they had them in…read morestock. We drove over to Reynoldsburg, walk in and see the one we want. Pulled the available ticket and proceed to the register. The man at the register says he will have to check if they have it in stock. To my surprise when he came back, he did not have a fan and said the only one they had was the one that we didn't want! He offered to call another store located about 10 miles away but we didn't feel like driving all that way so we asked him if you could order the one we wanted. He said he could not order it because it was not a specialty item. I'm not sure what that means but we left without our fan. I don't think you should have pieces of paper able to pull a ticket for a product if you don't have it in stock and also why can't you order me a fan? Aren't I a customer? As we left the store I noticed the parking lot full of garbage where a different people had emptied their cars out. There was glass trash, McDonald's wrappers just everywhere in the parking lot. It made the whole place look very junked up. Needless to say we be buying our industrial size fan on Amazon and people wonder why people shop on Amazon? Can't get anything you want in the stores.

The girl working there should be promoted and giving a big fat raise. She not only went in the back…read moreto search for the exact piece that I needed but was super helpful and friendly. I will definitely go back specifically because of her

Great service from this location…read more Stopped in to get some paint for my bedroom and the staff was extremely helpful. We just bought a new house and have been working to get everything upgraded. I imagined that going in to get paint, they would be super pushy to get me to add on a lot of stuff, totally not the case. They made the entire experience very enjoyable. So my comments for the product. Before going in I already had a couple of colors picked out by using their ipad app. For the most part, I would say the colors turned out how I had expected. The picture I took of my room was with the light on, so it made the colors seem a bit lighter than they actually were. My only recommendation would be to take multiple pictures and lightings, that way you know how it will look at all times. Not disappointed in my one light picture tough, the paint turned out great. We went with the emerald with the eggshell sheen. I ended up doing a couple of coats for the dark blue that we had, the light grey covered well with only one coat. The paint is very thick and so great to use. Never had issue with dripping or splashing off from the roller.

It was nice experience. We have got what we want. Very nice place. We enjoyed it. Recommend!read more

The people here at very helpful, and the prices are better than the others store. I have come here…read moremultiple times and the team are always there the help finding what I am looking for.

Came here looking for something a contractor sent me after. Couldn't find it or get help at…read moreanother hdwre store- but Zettler guy approached me, helped me choose correct thing; and I was out in under 5 minutes! Excellent customer service and education about how to find it in the future. Zettler is out go to- DONT HESITATE - they are helpful, knowledgeable and stocked!!!! Even the cashers were great. Thank you , Zettler !

One of the places I frequent practically once a week for a wide variety of things. Household needs…read moremostly. They have always been friendly despite the staff turnover. Seems like the local neighborhood teenagers hold down the front desk and the more experienced staff take care of the other operations. Props to them for keeping it local. I can generally find what I need. It's great having neighborhood mom and pop places like this.

Out of stock for what I was looking for. Was the closest place. Still lots of other items. Can't…read morecomplain too much. Had to find someone to help me look for an item and the guy was helpful and friendly.

I really like this hardware store. Everyone is very helpful and friendly. When I go in, I kinda…read morefeel like I am stepping back in time, back to an era where people cared about their customers. I've made several purchases here from toilet seats to a/c filters to spray paint to patio umbrellas. It seems like no one has an agenda to push a big sale. One clerk talked me out of buying a more expensive filter for the A/C, giving me a long explanation why. I have also had several keys made here, flawless! And I just feel happy supporting small businesses.

Always my first choice for my hardware/grilling needs…read more Staff is always friendly and knowledgeable. Dan was a huge help when grabbing a grill from the Weber demo this past weekend. They have a great selection of rubs and bqq sauces in the grill area that you won't find anywhere else in town. Equipment rental is clutch when I may need a specific tool for a job instead of buying it. They also service lawn mowers and snow blowers, recsreen screens, etc. Prices are always fair and what you'd expect.

I love Mcauliffe's Ace. There is no reason to go to another hardware store when you have…read moreMcauliffe's Ace in your neighborhood. I go here here weekly whether I have a need or not.

Great service Great selection of paint…read more Fantastic value . Paint is something that the price equals quality.

Sherwin-Williams on N. High St. is the place to get your paint recommendations and paints from the…read morepros! Sean, team leader, is sooo helpful! He could match colors and color samples to names of other brands off the top of his head! He shared various finishes for various rooms. He didn't try to sell us exclusive paints that we didn't need. Rather, he was honest and matter of fact. If your looking for lots of colors, expert & kind advice, and helpful professionals, check out Sherwin-Williams on N. High St!!! Ask for Sean!

Dave is the man over there! Always bending over backwards to find what you need. This is what I…read moreremember about the hardware stores in times past; and so hard to find these days.

I stopped in to get help with a wood staining project gone wrong. I got EXPERT advice! He took the…read moretime to not only pull the polyurethane and plastic mallet off the shelf for me. He also showed me exactly how to use my tools and products. I actually used a mallet for the first time in the store. This gave me the confidence to wield my mighty mallet alone at home. It's a small local business. It ridiculous to think they can price match Amazon, Lowe's or Home Depot. I always go to this location when I need help and I'm happy to pay a tiny bit more for my items. They guys really know what needs to be done.