Repaired my zero turn at a reasonable cost. Staff was knowledgeable and helpful. Drop off and…read morepickup was a breeze.

The accelerator pedal linkage on my riding mower came off. That was the only thing that needed to…read morebe fixed. When the shop returned the mower to us, when I turned it on and let out the clutch, it was making a loud scraping noise that was definitely not there before. Also, they had left the cable that engages the blades on top of the foot rest, not properly stowed away. I sent the mower back to be fixed properly. I was told that I would have to pay for changing some pulleys, which (they say) were making the noise. I also ended up having to pay for a second delivery. They did not tell me, after the first delivery, about the scraping sound, and wanted me to believe that they thought I didn't care about it because I hadn't mentioned the problem when I first called. Well, the problem wasn't there when I first called. I don't see how the pulleys could have become worn so quickly as to make the noise between the time we first gave them the mower and the time it was first delivered. We received back the pulleys the shop had replaced, along with the second delivery, and they seemed to turn quietly enough on their own. It looks to us as if the shop somehow caused the problem and made us pay for it. As for delivering the mower with cable sticking out, that was just bizarre and professional. The delivery person was reluctant to acknowledge the obvious problems, and was going to take the mower without giving me a receipt, and the repair guy was argumentative and didn't bother to acknowledge the cable problem at all. We ended up paying $270 to fix a simple linkage problem. Will never go back. Wish the review could be better.

I shared a laugh with ROGER!!!! He was funny, polite, and helped load a huge bag of dog food into…read moremy vehicle! I am always treated well and any time you ask someone for help, they are more than willing to help!! I drive from Columbus at least two times a month.

I bought a hose hydrant from the Marion, Ohio Rural King and later realized it was the wrong size…read more I first tried to exchange it at the Marysville Rural King. The staff there were kind and genuinely tried to help, but they could not find the purchase in their system. I checked my banking app and confirmed that I had bought it at the Marion store. I then returned to Marion with two of my own hydrants: the wrong-size one I had purchased and my old one for size comparison. Two different employees told me they could not look up the purchase without either a phone number in their system or a physical receipt. They also said they could not use my original payment card to retrieve it. That explanation contradicts Rural King's published return policy, which says a digital receipt may be retrieved when a customer has the original credit or debit card used for the purchase. I had the card available, but neither employee offered to follow that process. I ended up purchasing the correct-size hydrant anyway. While I was checking out, the first employee I had spoken with came over and questioned the number of hydrants in my bag, insisting there should be more. That employee already knew I had entered the store with two of my own. The employee ringing me up, who could see exactly what I had brought to the counter and what I was purchasing, did not question the count. The Marysville staff handled the situation professionally and made a sincere effort to help, even though they could not locate the purchase. My experience at Marion was very different. I hope management coaches the Marion team on Rural King's return policy and ensures that customers are treated with trust and respect rather than suspicion:/

Really cute and lovely shop. Great and sustainable place for all people- for those with the space…read moreto have a garden, and those who just want to buy some local soaps and food. DEFINITELY pricey when it comes to meat tho- expect to pay wayyy more than at the grocery store. However, keep in mind it's from local farmers.

This place has been on my radar for years, and I finally had a chance to check it out yesterday…read morewhile attending a class on making your own soap! They offer many classes for a small fee in regards to homesteading - raising chickens, creating/using herbal remedies, and making soap are just a few. You don't have to have a farm to find something interesting here! There are products for sale for gardening, composting, canning, soap making, farming/animal husbandry, fermenting, and homemade body products. They also have a freezer section with local meat and eggs, if you are looking to purchase locally grown foods. There is a surprising amount of usable/collectible vintage and ceramic items as well, like cast iron skillets, fermentation crocks, butter churns, and linens. The owners are super friendly and willing to help with any questions. By purchasing items here instead of Tractor Supply, Lowe's, etc, you are helping to support a local business, so keep that in mind if prices are slightly higher than a chain store. Come check this place out, and maybe even learn a new skill!

We like to shop local. This is a great place to buy feed, seed and salt. We like the personalized…read moreand grass roots customer service.

Quick service, good price. This company is customer service oriented. Fixed my zero turn cub cadet…read moreand ran like brand new.

JD is my "Go To" store! They are very helpful and knowledgeable of the tools I have purchased from…read morethem.

Reached out for a Generac generator quote. Guy came out on day scheduled, was late. Stated I would…read morereceive the quote in 1-2 weeks. It's been 2.5 months, no quote. Called twice over this time period, spoke to different employees was assured they would email it to me, still nothing. Looks like I'm going with their competitors bid instead.