Needed a couple of items fixed- roof vent and disposal. Not urgent, and it ended up taking a month…read moreor so for them to get the jobs actually done, due to scheduling and weather, which was fine. I'm sure if I'd said it was urgent they'd have tried to come sooner. They came out a week or so after I called to check things out and give me a quote. That guy, Matt, and the later handyman were friendly and efficient. Then another few weeks till they came out. I got the disposal and they installed it, plus added a plug under the sink and fixed the wall switch. Took an hour or so. This is the only handyman our dogs haven't barked at when they got here, and never did. He said he has dogs, but sometimes ours go nuts no matter what, on just hearing or smelling a stranger. The roof took maybe half an hour. Again, professional and efficient. Prices seem a little high to me, but it's been awhile since I hired anyone so this may be the new normal. And I used to be able to do some of this stuff but can't now, so, I have to pay someone sometimes. Worth it to have it taken care of.

Timely responses and great service. Mr Tool Belt replaced rotting wood trim - recommending vinyl…read morereplacement for longer wear and no maintenance which no other handyman did. They also replaced a door. Some other contractors considered our project too small. Their estimate was competitive with others we received. We would highly recommend for timely, quality work on any of your home improvement needs.

2020 has been a year of struggle for a lot of reasons--Covid-19, potentially no OSU Buckeye…read morefootball, and an unending summer of heat. One area that has been a pleasant surprise in my life this year? Moving into Sawmill Commons, a Dublin apartment complex that has stood the test of time since Earle Bruce coached the Buckeyes in the mid '80s. But you won't find outdated cabinets and small floorplans here: The Casto Communities team at Sawmill Commons has updated their complex recently and made it modern, friendly and amazing for new residents! The environment is superb, quiet and clean. Amy, Deanna, Hannah and the rest of the team are welcoming and answered all of our questions on a timely manner. Leasing was hassle-free and they explained the process well. No BS and no hidden issues. I'd recommend anyone live here, honestly. They have floor plans for all needs. It's in a residential area east of Sawmill Road in the legendary Olde Sawmill neighborhood, so you'll deal with some traffic but you're also close to major shopping and commerce. Our move-in was busy, but calm because the staff was super-helpful. Fixtures work well and the property is very clean. The complex itself has tons of units in many two-story buildings. There is also plenty of parking, trash dumpsters are well-kept and mail is safe and secure. The clubhouse is gorgeous and the water-wheel outside is a unique architectural touch on the clubhouse. In conclusion, although my Bucks may or may not play this summer, I'm truly grateful for my move-in experience. This particular complex is one of the stars of the Casto system, and it is one of my bright spots in a year full of challenges!

During my 6-year stay at Sawmill Commons, I had a wonderful experience that I can't speak highly…read moreenough of. Their prompt and efficient problem-solving abilities along with their professionalism and kindness stood out to me. The maintenance team works swiftly, and the leasing office staff are exceptionally pleasant. My time at Sawmill Commons will always be remembered fondly as it truly was a delightful place to call home.

I moved into a property under NorthSteppe Realty recently and have been extremely impressed by…read moretheir management and customer service, not to mention the aesthetically pleasing renovations in our unit (absolutely gorgeous!). The only reason this is not 5 stars is due to several issues upon move in- small maintenance issues such as AC unit not turning on, shower not being turned on in the wall, and back door not locking properly. I put in a maintenance request at 1:30am for these things, and it had already been addressed and given a work order by 5:30am! Maintenance was able to visit the property and work on all requests the day after sending the request in. They also reached out several times throughout the day to ensure everything was resolved and we were satisfied with the service. Overall, we have had amazing and professional service thus far with NS and are extremely happy and satisfied to be living in this unit. *Will update review as needed*

This is the worst leasing company you could possibly rent from in the Columbus Metropolitan area…read more The problems are constant, and the response level from management is absolutely the highest level of immature, asinine behavior. Unless you want to go through a whole year of Torment and absolutely no respect from your leasing company, then don't sign with North steppe. I've been hung up on when trying to get a response for gas, leaks, and constant maintenance problems. They've towed my truck when I pay for parking here and when I told them it was my truck they did nothing about it. Absolutely worst level of customer service you could possibly think of. Companies like this just make people's lives worse and I cannot wait to sign with somebody else, literally I'd rather have anyone else than Northe Steppe. Do you self a favor, find somewhere else.

Toney at Car return is AMAZING, hands down one of the best people I have come into contact with in…read morea long while. Your company needs to do whatever they can to retain his employment, I will only use enterprise moving Forward and it is single handedly because of Toney.

I rented a car and returned it Sunday it is now Tuesday and they have not sent me an invoices I…read morehave called multiple times. I need the invoice to get reimbursed by my mechanic for my car. why would it take so long for a simple invoice. there is no way to call this location they just send you to a call center and no one cares to get your problem fixed.

I just enrolled into the Eco service membership program. Thomas Ranthum and Jauroop (sp?) provide…read morea very thorough service call. Very professional and engaging. They even diagnosed a problem with the compressor and able to fix on the spot . They were fantastic. Kyle R

BREAKING NEWS: ECO PLUMBERS SWINDLES $5K FROM A FAMILY FOR A SHOTTY INSTALL THAN GHOSTS THEM…read more My install on Friday ended up with the sump pump spraying water all over the basement because of a lose fitting. That is an embarrassing mistake. I had to pull it out of the basin to stop it from soaking everything. So now my brand new pump was dry running for a while, not good. Dispatch told me someone might be out to my house by 11 pm, maybe midnight. I declined, that's ridiculous. I was told I was first stop on Sat morning but Mustafa didn't get to my house until after 10 am on Saturday and we had to be somewhere by 11. Someone was supposed to be to my house on Monday to finish and never showed. No communication. Father in law sat there all day. No one showed up yesterday either. No communication. I requested final invoice for my insurance claim. Still waiting on that. I am not satisfied with the incomplete install. I told Mustafa on Sat I am not paying for this stupid hoky club membership and deserve either it comped or canceled. I'm not sure he understood what I was asking. All he did was bring me an EcoFi folder and walked out. Not excited to use Eco ever again so why would I want it? I really hope you guys can make this right. I was warned Eco is overpriced from a plumber friend (he was going to do it for $3100) but I needed it quick and you guys took advantage of it. I work in a heavily competitive customer service industry too and I am full versed in what I have to do when you do a lousy job and need to save face. Eco has done nothing to make this right. There are plenty others to choose from. Skip these guys.

Every single employee I interacted with on the phone and in person was so kind, personable and…read morehelpful. The process from start to finish was seamless as well. I'm looking forward to booking here again in the future!

Everyone and I do mean all the employees are motivated and positive. They do everything to assist…read morewith last minute reservations and once a reservation is confirmed the car has never not been ready to go at the specified time.

The subcontractors they hire to refinish the tubs and the painter and drywall guys are all…read morehorrible. It took 3 dudes half a day to patch a piece of drywall. Watching 3 guys cut a single piece of drywall off a sheet was so exciting to watch. The tub refinisher literally doesnt prep the tubs. Epoxyd right over the dirty tub. After a month of living here the tubs coat of finish has come apart so bad it's horrendous. Three other tenants also tell me about their tub. The painter is rolling with a 9inch roller and works out of a 1992 family minivan. Also did no prep before painting. The flooring guys put new flooring down with no underlayment and didn't even clean the floors properly before laying the lvp down. Little rocks underneath. Step on them all the time. I own a remodeling business and I've lived here for almost two years now. I have a nice work truck with lettering and advertising. And I've offered my services to the owner and 3 other higher up people that work for ebner. My shower tile is falling apart and I have mold all where my diverter access panel is. And I'd offer to do the job but I figure I might as well not waste my time offering. Whoever stained the cabinets put the polyurethane on over the stain while it was still wet. Smh. Cabinets sticky and unappealing These guys just hire anybody. And it's a shame I live here I have 5 stars I do great work and I have never even gotten a call to just give some estimates. Mark and Zach it would be a huge benefit to look around and try to replace your current subcontractors. It's embarrassing. Some of the maintenance guys are cool. Some are immature. I watched one guy the other week at the gas station sitting in your truck literally toss his lunch trash out the window with no care. Call HandyMannys Home Remodeling and Bee Removal for a free estimate! 614-972-0920

Another fraudulent company with no sense of reputation and remorse…read more They put up properties that are not available, take your application fee and cancel on you without notice. They are corporate thieves

DO NOT STAY HERE. The facility is extremely dated from the 1980's and the building smells worse…read morethan an airplane, vents and air systems are gross and have dust and bacteria all over them. There are other newer nicer apartments opening up all over the campus area for just a little more for 21st century amenities. Parking is a joke for $700 and you have to move your car for the game day party. Reviews don't match what is currently going on here. I contracted infectious disease here.

Just a follow up after SIX years of my son renting an apartment at Riverwatch Towers. The…read moreexperience has been fantastic, no complaints, only praise. The landlord, Chuck Matthews, has been great to my son, very caring and responsive to any questions or needs. The security guards and staff in the office at Riverwatch Towers have always been helpful, friendly and available. There are tailgate parties during the home game weekends during the football season, but my son has a unit facing the river in the back of the building, so no noise complaints at all. Aside from litterally being across the road from campus, there is easy access to the wonderful Olentangy Trail for walking and biking. Posting this update because my son graduating and moving to Illinois at the end of May and just wanted anybody looking for a place to rent to know what a great experience renting from Chuck has been.

Thank you all so much for making my daughter's OSU experience so special! As a parent, it was very…read morecomforting knowing she was safe and sound in your complex based on us living across the country in CA. The staff has always been extremely welcoming, courteous and professional, and we appreciate all that you all did to make her first apartment / rental experience so positive and seamless! Take care and thank you again!

DO. NOT. LIVE. HERE. OR. TRUST. THESE. REVIEWS. these people writing extremely positive reviews are…read moreLYING and are bribed by management's and staff members to do so. this place is completely dirty. be careful with having a parking spot there too. my car was towed out of my own assigned parking spot and they did not reimburse me. there have been homeless people sleeping in our study lounge despite having security (yes i witnessed it myself). our air conditioning was broken for weeks in 85 degree weather. do not sign a lease here. the pricing is extremely predatory. you move in on the 20th of august, yet pay for the entire month. the complex is not in a safe area at all and is extremely loud at all hours of the night, especially if you are facing kroger. there has been equipment that has been broken the entire year that has not been fixed.

Changing from two to one stars because this update finally occurred and everything was fixed. I…read morestill have a sour taste in my mouth because it took so long, but it *was* done, and it was done satisfactory. Also, other small maintenance requests are always fixed promptly, but this huge issue was just so slow and it seemed like they didn't care.

Peak Property Group at East Village Apts.- Terrible business to rent from. Prey on college…read morestudents bc they don't think they will f/u with fighting for their deposit back. Claim damages occurred that were there for move in. Claim they need to paint and clean carpets, but they do not do that for the next tenants. Place was FILTHY on move in and luckily we have documentation of that. Class action may be warranted here since we have heard of this happening to everyone we have talked to. New residents- make sure you fill out your move in checklist and document and take pictures of EVERYTHING you see that is wrong. because guaranteed they will not refund your entire security deposit- they will come up with something to steal money from you.