Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house

Jason is our absolute must-go when it came to new house septic inspections and looking at current…read moreseptic.

The team that came was friendly, courteous and worked very hard to solve my unique issue. They…read moreimproved my situation dramatically but could not fully recover the item that was blocking. They were very reasonable with the invoice. I will call them again in a heartbeat!

The sewer line at my home in Columbus was clogged and caused backfill into my basement. I needed a…read morehydro-jet service right away and hopped on Yelp to receive quotes. Plumbing One got back to me immediately and I was soon in touch with one of the owners -- Jess. Jess was able to schedule an appointment the next day. She cleared out the line quickly in less than an hour with no issues. Fast forward a month later and my line got clogged AGAIN! Stressed and confused -- I immediately contacted Jess and she said she could check out the issue the next day. She discovered some clothes got clogged in the line since the hydro-jet appointment and was able to dig it out. Goodness! Horrible luck on my end but grateful Jess saved the day twice! She is incredibly punctual, kind, and overall just great customer service. Fair prices too. Will use Plumbing One again in a heartbeat if I ever need additional needs (crossing my fingers it won't happen again!).

Have use this company for years. there on time do a great jod and are very reasonable but most of…read moreall there professionals. They know what there doing. that's why I rate them at a 5 star company. William R

After several companies could not resolve my septic problem Big Al's came out found out the problem…read moreand were back the next morning with equipment, The fixed the problem in less than 2 hours. After weeks of dealing with other companies I can now flush the toilet, take a shower and even do laundry, They even found another problem I did know about, they suggested a pipe under the house be replaced soon. I wish I had called the first! They wil be my first call if i ever have any septic problems! Very nice, knowledge and professional !!!!!!

Here's the situation - I moved. New home, great, old home - we discovered some issues in selling,…read morelike _the main shut off valve was leaking_. And then we discover that the main water shut off OUTSIDE is messed up. I worked with Brandon who helped me figure out the steps I needed to do - 1. I needed to call the city and shut off the water. As no one was living in the house, I was cool with having the city come out and do it whenever (which lead to them redoing the water shut off as well - props to the City of Columbus Utilities!) 2. Once I had the water shut off (or scheduled) work with them to get on the schedule - I sent him photos of the issues at hand for an estimate to replace the main shut off AND ALSO the hot/water valves to the washing machine (that also decided to start leaking). Once the water was shut off, Brandon came in, did all the work (in a VERY cramped space - it's one of those old concrete water heaters). City came back, turned it on outside, came inside to review his work - and there was a leak in the cold water shut off - something that, you know, is kind of hard to test when the water is off. A quick call to the business and they had another guy out there to address the leak - and DONE! It took some time - I didn't push (aside from the day of - they have a four hour arrival window) aside from when it got close to the end of the four fours, and it seems EVERY plumber/plumber adjacent person I've talked to has been slammed recently (yay for them?). I'm glad they took my job. I like having a dedicated plumbing service that does a good job, deals with my irate ass, and has awesome plumbers. I hope to never need them again XD - but if I need a plumber, I know who I'm calling.

We have used the same plumber in Reynoldsburg for 30 years. This year, I decided to try a new…read morecompany despite not having problems with my regular plumbers. A clerical mix-up on the correct arrival time caused a minor delay but no tragedy. The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue. After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe. Problem was, he had no correct parts on his truck. Issue #2 will be skipped. We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy. Rates are competitive for the industry. The plumber to customer attentiveness, and verbal skills were well above average. No creepy weird guy shows up with plumbers butt, just a professional well spoken business man. Kudos guys!

Jack's Septic services was great. Our technician, Andy was very friendly and helpful.read more

AVOID AVOID AVOID AVOID!!…read more This guy (Manny) thinks he has a monopoly in town and will take advantage of his customers--overcharging for little quality, then leave it to others to have to clean up his mess. He'll schedule people to come out to flag your property even without talking to you first or any consideration of your schedule to *gasp* your approval for services. THERE ARE OTHER OPTIONS. SEEK THEM OUT.

Use somebody else…read more He Installed my septic line going up hill leading to the tank. Which caused a blockage 2 months after install. I Had to pay for it to be replaced. When he replaced the septic line he broke my underground down spouts. Blocked my number and general contractors number when trying to contact him about fixing the downspouts. Also had to pay for a lift station after he had told my contractor over and over again that I was not going to need one. I'm sure there's plenty more. Just tired of dealing with this. Just trying to save someone else a headache. And lots of money.

Great service and very responsive to my questions. Larry and his crew do a great job and are on…read moretop of the job. Can't recommend more !!

I had a few issues with my outside electrical outlets ... Steven arrived in a very timely fashion,…read morereplaced two bad GFCIs, put new covers on all of the outside outlets, replaced a recessed lighting fixture over my garage, and replaced a light switch in my laundry room that was starting to have problems; everything was done quickly, looked good, and most importantly worked as it should when he was finished. Steven was great; he was personable, and went out of his way to find all of the GFCIs and checked to make sure they were functioning properly and safely; the recessed light and indoor light switch were afterthoughts on my part, but he just went with it. Great service at a very reasonable price. Not only will I use them again, I'm considering them for a project that I've put on the back burner for years.

Had a problem circuit that didn't work. First electrician came twice ,and left only an outlet…read moreworking. When Brian Crossan came he sleuthed the problem circuits and after some time resolved the problem. As an extra benefit the pool light that someone had told us didn't work-is now functioning. Bingo!