Good service and decent sales. Like the people who work there.....but they sure don't dicker with…read moreprices, which is frustrating!!

Had a crazy snowstorm here in town and my snowblower lost a clutch cable. When I tried to take it…read moreapart and replace it I also noticed I had a cracked belt and that I was out of my depth. I took it in and an hour later I had it back repaired for a very reasonable price. They took care of me so expertly and quickly and got my equipment back in time for me to clean my driveway. I couldn't ask for a better experience and I am so grateful for this company right in our small town.

Been using this company for 25 years. Always good work and treated fairly with prices. Cheaper than…read moreothers. Quick turn around. Can work on most materials.

Needed a small job completed requiring aluminum welding. Shoddy work and very expensive! Five…read moreminute job and he wanted the $100 minimum. Settled for $50. Beware! I do not recommend this shop.

I called Buckeye Electric to come out and replace our slowly dying GFCIs in our kitchen and to…read moresplit out electric in my wife's (now) home office. We found that the original builders were doing shortcuts, etc that made this house just (barely) pass inspection. Now, my home office is on it's own circuit and my wife is on her own circuit. Our kitchen is back to working order! Edgar really did us a huge relief of mind for the work he did for us. You won't be sorry calling these guys!

Dan, the owner, was prompt and clearly explained the issue with my breaker panel. Friendly service,…read morefair prices, highly recommended.

my wife and I went to buy some rocks that families are going to paint for a memorial at the…read morecampground we stay at during the summer. they graciously donated the 100 rocks since we are doing this all by donation. can't thank them enough for the generosity! please support this place as much as possible!!!

We went to the front desk, ordered the type of mulch we wanted & were quickly serviced. Fair…read morepricing and quality product (much better than bagged alternatives). We transported in our truck bed, made multiple trips bc we needed 7 yards worth but they offer delivery for a fee. Fast and friendly service. Happy to shop local business.

I have dealt only with the Plain City location and primarily Mike…read more These guys are highly recommended... fair ,honest, and common sense.

I enjoy shopping at William Sonoma. First I worked with Ashley buying a combination microwave, air…read morefryer and convection oven. She was so helpful and fun to talk to. The oven was huge and heavy. My husband and I appreciated Ashley bringing it out to pickup parking and loading it into our car. I used the oven and hated it. The store made the return easy. I called to let them know I was returning the oven, and Janice told me to call from the pickup area. Craig was down a few minutes after I got there to unload the oven, and he was very nice too. When I went into the store with my receipt to get the refund, Beth asked me why I disliked the combination oven and showed me a stand-alone air fryer that would be a better fit for me. Beth showed me the one she used at home and was able to teach me how to use it, which I appreciated.

I ordered a Shun Knife set 01/29/2022 - promised a delivery date of 03/05/2022 by instore employee…read moreand via email. It had since been pushed to backorder and the delivery Date has moved over 4 times! It is approaching the last known expected delivery date and I havnt received an update so I decide to call in to confirm that it didn't get pushed back again and just not communicated to me(the customer). Turns out, it did get pushed back and uncommunicated- when? 09/2022 is the "new expected delivery date" with no guarantee it will be filled then ofcourse. I repeated to the representative the date provided to me as I didn't think I understood her correctly seeing how it was so far out in the future - she responds "yup, I can always cancel it. Want me to do that instead?" Is this seriously how you do business? Leave a customer hanging on a 1.3k order that got pushed back 4+ times and then the only recommendation at that point to just get it over with is to suggest canceling it with a tone of being fed up with their job? This order cost 1.3k and I understand alot of companies are having manufacturing issues but my experience here is nothing more than pure neglect to be transparent with the customer from the start of the process. There is NO way a delivery date was given to me of 03/05/2022 and it's been pushed back to 09/2022..It was never expected to make it here that soon at all. Just trying to make a sale. Worst retail experience I have had in a long time and they still refuse to address the customer in a manner appropriate to the situation, which should be apologetic and providing additional details on the process they are in front of as a company and being honest right out the gate. Not indefinitely pushing an order back month after month just to hang on to a sale when the customer could have been serviced with an item in stock in-store or shopped somewhere else. It's selfish of the corporation and sales team to keep such details from a paying customer. If there were issues with manufacturing and logistics then that should have been discussed up front and maybe the pressures of every customer involved as well as your manufacturing/logistics team could have avoided headaches and also limited backorders which now date out to the end of the year. If throughput was an issue then maybe limit or pause orders once known so they can catch up. Not allow customers to order an item thats not backordered and then move them to backorder 2 days prior to the delivery date and tell then you can cancel it after they have received 4 emails of the date moving back 3 weeks at a time with no guarantee or detailed update on what exactly is happening Terrible service and until they make this right I will continue to advise against shopping at this place because if they don't have it in stock, you could be waiting over 9-12 months for your order to be filled, they will promise you a much closer date though and just leave you hanging waiting on it until they decide to email you a new date once it gets close to the initial delivery date, then recycle that exact process until you get as frustrated as I am and immediately offer to cancel it after you've waited for months without acknowledging fault for failures on their backend not disclosed to the customer up front when purchase was made nor even after the 5th times it's been pushed back..just a "I can cancel it for you right now, want me to do that?" Just disgusting.

Jeremy is an amazing and knowledgeable technician. Extremely impressed with his work ethic and…read moreknowledge.

Took 5 days and multiple broken promises of "I'll have it to you by today" just to get a quote that…read morecompletely ignored everything I was asking for. They were on site on Friday morning, I asked them specifically if they could install a specific Trane system that I wanted to purchase or if they could get me a better price on their system. I had the exact make/model/price of a unit that they could compare with. They promised me they would write it up both ways and have it to me by the end of the day. I give them all of Friday and Saturday with no response and message them Sunday and Monday to see what's going on and get promised by the end of today again. I was lied to again and had to message them again before they finally sent me a quote on Tuesday. It was only at this time that I was told that they couldn't install the unit I wanted and that their "competitively" priced equivalent unit was over 200% the cost of what I told them I was initially looking at. Their eventual quote for their Goodman system was also 20% more expensive than the carrier system that one of the most reviewed and reputable companies in Dayton/Springfield quoted me. I understand that installing third party systems is not common in the industry which is why it was the first thing I asked. It should not take 5 days of leading me on to tell me they can't do it.