1. Bapst Water Well Drilling

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Orient, OH

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Bapst Water Well Drilling

5.0 (3 reviews)
Closed • 7:00 am - 10:00 AM
Updated 1 week ago

Services - Bapst Water Well Drilling

Well drilling

Water purification system cleaning and maintenance

Water purification system installation

Bapst Water Well Drilling Photos

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6 years ago

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6 years ago

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Ask the Community - Bapst Water Well Drilling

Benjamin Franklin Plumbing of Columbus

Benjamin Franklin Plumbing of Columbus

(41 reviews)

Tim was awesome. Very honest,punctual,informative. I will continue to use you guys and will…read morerecommend you to friends and family Thanks again!

Horrible Experience! My problem is still not resolved. Randy still doesn't know what the issue is…read more He seemed to guess at what the problem was. He told me nothing more then what my handy-man told me less than three days before. He did not even quote me a price for the work, he just said it was going to be very expensive and he was with the company only two months. I wondered if I should have called another company, when I asked if he liked the company? He replied, "Oh my boss is such a cool dude. I guess that is a perk to the job coming in every day." Thanks for charging me $99 for Randy to walk up and down my steps twice, take a picture. Tell me I need to close my shower curtain better, buy a new flap on my shower. And tell me about his boss being a cool dude. I tried to give them another chance: I even asked for the manager. I had a J. Williams cell phone call me back. He NOT ONLY REFUSED my coupon he issued to me, because of my one star review on Google which was posted before, he gave me my coupon. According, to the 1st time stamp which I did immediately after I received the survey. He stated, he would personally come out to my house. Then when I asked him to shut off the water valve in my Grandson's closet to my water softener tank in the panel, and wait an hour, to see if the valve moved....because I cannot physically do this, and this would at least tell us if we have H20 in the house if it moves. If it does not move no leaks. Because, I cannot physically do with medical conditions I have. He REFUSED, stated, "You know what I can tell this 2nd trip will go badly. And just HUNG UP ON ME!" I tried to give this company a chance to make it right. After they texted me, saying they would make it right. So what they say in your home, on text message, and verbally on the phone / in your face ARE ALL DIFFERENT STORIES!! DO NOT TRUST THIS COMPANY! THIS IS AN HONOST REVIEW! I have medical conditions and cannot physically do what they need to do, just to simply let me know if I have a leak coming from my home. They will charge you at least a $100 to $250 just to take pictures. Just Crazy! They could not even tell if my leak was coming from the upstairs or downstairs. So Ben Franklin NOT ONLY DID NOT HONOR THEIR WORD WITH MY COUPON THEY GAVE, THEY REFUSED TO JUST DO GOOD BUSINESS BY DOING THEIR JOB! THAT THEY APOLOGIZED FOR THE FIRST TIME! THEY STILL WILL NOT TELL ME IF I HAVE A LEAK IN MY HOME OR NOT....EVEN THOUGH, THIS IS THE WAY YOU FIND OUT.... JUST BAD BUSINESS! NEVER AGAIN! SO I AM LEAVING A BAD REVIEW! THE LADY IN THE OFFICE SAID THE MANAGER WAS TO BIG TO FIT IN ANY PARTS OF A SPOT IN A HOUSE AND LAUGHED ABOUT IT. She even stated, he may have to bring the one of two skinny associates working with the company back with him. To crawl in house. Just wow! SO UNREAL! GET IT TOGETHER PEOPLE! At least she may have been the only honest one. Anyone interested in seeing my actual text messages feel free to ask. I intend on reporting this entire case to the BBB.

Leaf Home Water Solutions

Leaf Home Water Solutions

(16 reviews)

Polaris

I scheduled an appointment with a Leaf Home Water representative to discuss a water softener and…read morefiltration system. I was genuinely interested in the products and fully prepared to spend approximately $5,000 if I felt confident in both the company and the solution. When the representative arrived, I explained that my husband works from home but was unavailable and not interested in participating. Instead of speaking with me, the person who scheduled the appointment and was prepared to make a purchasing decision, the representative said it was company policy that both homeowners needed to be present. I encouraged him several times to continue the presentation, but he refused. We sat in awkward silence at my kitchen table while he waited for my husband. Throughout the appointment, I felt like I was barely acknowledged, despite being the customer who had requested the consultation and was ready to discuss the purchase. I left feeling discriminated against because I am a woman making decisions about my own home. Whether this is truly company policy or not, the way it was applied made me feel as though my opinions and purchasing authority were not enough without my husband's involvement/approval. When I ultimately declined the offer, the representative abruptly gathered his things and left without even saying goodbye to me. In the end, I chose not to purchase because of how I was treated. A company willing to lose a $5,000 sale rather than engage respectfully with the person who scheduled the appointment and was prepared to make the decision should seriously reconsider how it treats prospective customers.

This has to be the worst company I have ever dealt with! I've been trying for three days to get my…read moreannual filter change scheduled and haven't heard back on my calls, or emails. I thought about connecting with the CEO Jenifer Common on LinkedIn to see if I can get any help that way!?!?!? Stay away from this company!

Bapst Water Well Drilling - welldrilling - Updated October 2026

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