These guys do a really great job. I have installed three or four systems over the years. All…read moreexcellent. Have saved thousands of dollars on having to buy bottled water. 236 chemicals in Columbus water that are basically illuminated with this process. And very inexpensive

From the owner: Providing safe, clean water for your entire family ​ Celebrating over 30 years in business and…read morecurrently in over 31 states

Pure H2O was the best decision I have made for my new Home. Everything works as promised and it has…read moredone wonders for my wife and daughters skin and hair.

This place has been an absolute nightmare from the moment we signed up. The initial installer told…read moreus from the get go that we did not have a good setup for this service but said he could make it work and drilled a hole in our wall to make it work. After putting it next to our washer and dryer, up against the wall and a terrible installation, it leaked all over and has ruined the dry wall and other parts of the home on top of causing the last two water bills to increase 300% of what we were paying before installation. When we had a tech come out to check and "fix" the problem, he told us he took a bunch of pictures and attached them to the service report and that PureH2O would send a certified contractor out to estimate the cost of repairs and get it done for us. All we wanted was for them to take the system back because we hadn't made a payment on the system as of that time. We were told "do not wait for the company to call you, stay on them and they will take care of it". They claim to have fixed the leak so we started the process to get the home fixed. (We wanted out of the whole entire process but they told us there was only a 3 day return policy which makes no sense because we didn't know the extent of the damage and leak until we received our first water bill at $160 for the month. Upon discussing the options with them they continually told us "we will make this right". Since that conversation, a service manager came out and tried to tell us all of the ways we needed to cut into our air ducts or wall to provide a new space to put the system. When we refused to adjust the integrity of our house they said the system could stay where it is and we shouldn't have any more problems with it. After speaking to another person this morning, they told us that all of the things we said happened didn't happen and that the people who serviced our system did not take pictures and told them there was no damage to the home. (We have pictures and video and both service techs stated they took pictures and saw the damage as well). They also stated the original installer put in the report that there was no dryer or washer when they installed the system which was a complete lie that we have proof of. Long story short, this company sucks and I would not recommend. They will lie to you, try to turn the blame on you, and not honor anything that they tell you they will do to "make it right". Part of my short term goals in my life now is to make sure no one else falls victim to this criminal company. Do not do business with this company, you will regret it.

I just enrolled into the Eco service membership program. Thomas Ranthum and Jauroop (sp?) provide…read morea very thorough service call. Very professional and engaging. They even diagnosed a problem with the compressor and able to fix on the spot . They were fantastic. Kyle R

BREAKING NEWS: ECO PLUMBERS SWINDLES $5K FROM A FAMILY FOR A SHOTTY INSTALL THAN GHOSTS THEM…read more My install on Friday ended up with the sump pump spraying water all over the basement because of a lose fitting. That is an embarrassing mistake. I had to pull it out of the basin to stop it from soaking everything. So now my brand new pump was dry running for a while, not good. Dispatch told me someone might be out to my house by 11 pm, maybe midnight. I declined, that's ridiculous. I was told I was first stop on Sat morning but Mustafa didn't get to my house until after 10 am on Saturday and we had to be somewhere by 11. Someone was supposed to be to my house on Monday to finish and never showed. No communication. Father in law sat there all day. No one showed up yesterday either. No communication. I requested final invoice for my insurance claim. Still waiting on that. I am not satisfied with the incomplete install. I told Mustafa on Sat I am not paying for this stupid hoky club membership and deserve either it comped or canceled. I'm not sure he understood what I was asking. All he did was bring me an EcoFi folder and walked out. Not excited to use Eco ever again so why would I want it? I really hope you guys can make this right. I was warned Eco is overpriced from a plumber friend (he was going to do it for $3100) but I needed it quick and you guys took advantage of it. I work in a heavily competitive customer service industry too and I am full versed in what I have to do when you do a lousy job and need to save face. Eco has done nothing to make this right. There are plenty others to choose from. Skip these guys.

Great prices on bottled water. After making a recent exchange/purchase, the water bottle that was…read moreplaced in my trunk had bursted while I was driving up to Polaris Fashion Place. I drove back after making my quick run and showed them all the water in my trunk and the hole..they replaced it with no problem. I purchased a cooler from them years ago and it stopped cooling one day. I took it in and they repaired it for a reasonable fee and the time frame of repair was within 2 days so I didn't go without bottled water for too long! I love Aqua Systems! :)

Not only was the service poor. The guy who came in to clean the system rude and clearly didn't know…read morewhat he was doing. After a month, the water still tasted strange. I called and they really didn't care and put us a month and a half out. We pulled everything out and did a new system ourselves only to find out there wasn't even a filter put in!

We purchased a water treatment system with an additional filter for drinking water. We also have…read morebeen praying additional for maintaining service. Whenever my wife or I called for service we are told that we need to do the service ourselves. When the service manager got on the phone and I was talking he said "let me stop you " ! In all my years as a service manager I have never responded to a customer with "LET ME STOP YOU "! This person must not know how to respond to a paying customer that has a issue. I called the man office to speak with the top manager Tom but was diverted to someone else. I guess he didn't think it concern him. Very unhappy customer!!!

Wow, when I called, I was frantic! I'm a teacher and school starts for me next week. My electric…read moreplug for my unit melted due to a really hot light bulb (long story). Culligan worked with me and sent a man named Rick. He was great, explained what he was going to do help me, and explained further how the unit works. He replaced the plug and secured it so it wouldn't melt again! Rick was very professional. Before he left, he checked my cold and hot water to see if the unit was working properly. Thanks Culligan and thanks Rick.

I scheduled an appointment with a Leaf Home Water representative to discuss a water softener and…read morefiltration system. I was genuinely interested in the products and fully prepared to spend approximately $5,000 if I felt confident in both the company and the solution. When the representative arrived, I explained that my husband works from home but was unavailable and not interested in participating. Instead of speaking with me, the person who scheduled the appointment and was prepared to make a purchasing decision, the representative said it was company policy that both homeowners needed to be present. I encouraged him several times to continue the presentation, but he refused. We sat in awkward silence at my kitchen table while he waited for my husband. Throughout the appointment, I felt like I was barely acknowledged, despite being the customer who had requested the consultation and was ready to discuss the purchase. I left feeling discriminated against because I am a woman making decisions about my own home. Whether this is truly company policy or not, the way it was applied made me feel as though my opinions and purchasing authority were not enough without my husband's involvement/approval. When I ultimately declined the offer, the representative abruptly gathered his things and left without even saying goodbye to me. In the end, I chose not to purchase because of how I was treated. A company willing to lose a $5,000 sale rather than engage respectfully with the person who scheduled the appointment and was prepared to make the decision should seriously reconsider how it treats prospective customers.

This has to be the worst company I have ever dealt with! I've been trying for three days to get my…read moreannual filter change scheduled and haven't heard back on my calls, or emails. I thought about connecting with the CEO Jenifer Common on LinkedIn to see if I can get any help that way!?!?!? Stay away from this company!

Pure Quality. Pure Service. Pure Aqua!!!…read more I can't say enough great things about Jerry and Pure Aqua!!From the very first call, Jerry's knowledge and passion for clean, high-quality water truly stood out. He doesn't just sell products-he delivers confidence, reliability, and real results!! Before choosing Pure Aqua, I did my homework and checked other big names like Culligan, but nothing compared. The coconut shell carbon filters from Pure Aqua are next-level-far superior in both performance and purity. The difference in taste, clarity, and overall quality is amazing!! Jerry's honesty, attention to detail, and genuine care for customers make this company a rare find! If your serious about getting the best water and unbeatable service, go with Jerry and Pure Aqua--- you'll notice the difference immediately!!!

From the owner: Pure Aqua Columbus is a locally owned, U.S. Army veteran owned water treatment company serving…read moreColumbus and Central Ohio. We are proud to be recognized as the 2026 Quality Business Award winner for Water Purification in Gahanna, Ohio, reflecting our commitment to quality service, customer satisfaction, and dependable water treatment solutions. We specialize in water softeners, whole house water filtration, coconut shell carbon filtration, reverse osmosis drinking water systems with alkaline remineralization, iron filters, well water treatment, UV water treatment, and free in home water testing. Our Ohio built factory systems are offered with direct pricing, helping homeowners get professional grade water treatment without unnecessary dealer markups. We also provide water softener repair & service for all major brands including Culligan, Kinetico, EcoWater, Hague, RainSoft, Fleck, Clack, GE, Whirlpool, &more. For homes dealing with iron stains, metallic tasting water, or rotten egg and sulfur odor, ask about our Iron Breaker filtration system featuring patented technology & Katalox Light catalytic filtration. Our whole home systems are designed for long term ownership with serviceable components, replaceable treatment media, and a 10 year warranty. Whether you need a new water softener, better drinking water, iron or sulfur treatment, well water filtration, or repair of your existing system, we start with your water conditions & recommend the right solution for your home.