1. Waterman Filters

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    Worthington, OH

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    Waterman Filters

    5.0 (1 review)
    Closed • 8:30 am - 5:00 pm

    Services - Waterman Filters

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

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    7 years ago

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    Eco Plumbers Electricians and HVAC Technicians

    Eco Plumbers Electricians and HVAC Technicians

    (313 reviews)

    I just enrolled into the Eco service membership program. Thomas Ranthum and Jauroop (sp?) provide…read morea very thorough service call. Very professional and engaging. They even diagnosed a problem with the compressor and able to fix on the spot . They were fantastic. Kyle R

    BREAKING NEWS: ECO PLUMBERS SWINDLES $5K FROM A FAMILY FOR A SHOTTY INSTALL THAN GHOSTS THEM…read more My install on Friday ended up with the sump pump spraying water all over the basement because of a lose fitting. That is an embarrassing mistake. I had to pull it out of the basin to stop it from soaking everything. So now my brand new pump was dry running for a while, not good. Dispatch told me someone might be out to my house by 11 pm, maybe midnight. I declined, that's ridiculous. I was told I was first stop on Sat morning but Mustafa didn't get to my house until after 10 am on Saturday and we had to be somewhere by 11. Someone was supposed to be to my house on Monday to finish and never showed. No communication. Father in law sat there all day. No one showed up yesterday either. No communication. I requested final invoice for my insurance claim. Still waiting on that. I am not satisfied with the incomplete install. I told Mustafa on Sat I am not paying for this stupid hoky club membership and deserve either it comped or canceled. I'm not sure he understood what I was asking. All he did was bring me an EcoFi folder and walked out. Not excited to use Eco ever again so why would I want it? I really hope you guys can make this right. I was warned Eco is overpriced from a plumber friend (he was going to do it for $3100) but I needed it quick and you guys took advantage of it. I work in a heavily competitive customer service industry too and I am full versed in what I have to do when you do a lousy job and need to save face. Eco has done nothing to make this right. There are plenty others to choose from. Skip these guys.

    Leaf Home Water Solutions

    Leaf Home Water Solutions

    (16 reviews)

    Polaris

    I scheduled an appointment with a Leaf Home Water representative to discuss a water softener and…read morefiltration system. I was genuinely interested in the products and fully prepared to spend approximately $5,000 if I felt confident in both the company and the solution. When the representative arrived, I explained that my husband works from home but was unavailable and not interested in participating. Instead of speaking with me, the person who scheduled the appointment and was prepared to make a purchasing decision, the representative said it was company policy that both homeowners needed to be present. I encouraged him several times to continue the presentation, but he refused. We sat in awkward silence at my kitchen table while he waited for my husband. Throughout the appointment, I felt like I was barely acknowledged, despite being the customer who had requested the consultation and was ready to discuss the purchase. I left feeling discriminated against because I am a woman making decisions about my own home. Whether this is truly company policy or not, the way it was applied made me feel as though my opinions and purchasing authority were not enough without my husband's involvement/approval. When I ultimately declined the offer, the representative abruptly gathered his things and left without even saying goodbye to me. In the end, I chose not to purchase because of how I was treated. A company willing to lose a $5,000 sale rather than engage respectfully with the person who scheduled the appointment and was prepared to make the decision should seriously reconsider how it treats prospective customers.

    This has to be the worst company I have ever dealt with! I've been trying for three days to get my…read moreannual filter change scheduled and haven't heard back on my calls, or emails. I thought about connecting with the CEO Jenifer Common on LinkedIn to see if I can get any help that way!?!?!? Stay away from this company!

    Pure H2O

    Pure H2O

    (25 reviews)

    Pure H2O was the best decision I have made for my new Home. Everything works as promised and it has…read moredone wonders for my wife and daughters skin and hair.

    This place has been an absolute nightmare from the moment we signed up. The initial installer told…read moreus from the get go that we did not have a good setup for this service but said he could make it work and drilled a hole in our wall to make it work. After putting it next to our washer and dryer, up against the wall and a terrible installation, it leaked all over and has ruined the dry wall and other parts of the home on top of causing the last two water bills to increase 300% of what we were paying before installation. When we had a tech come out to check and "fix" the problem, he told us he took a bunch of pictures and attached them to the service report and that PureH2O would send a certified contractor out to estimate the cost of repairs and get it done for us. All we wanted was for them to take the system back because we hadn't made a payment on the system as of that time. We were told "do not wait for the company to call you, stay on them and they will take care of it". They claim to have fixed the leak so we started the process to get the home fixed. (We wanted out of the whole entire process but they told us there was only a 3 day return policy which makes no sense because we didn't know the extent of the damage and leak until we received our first water bill at $160 for the month. Upon discussing the options with them they continually told us "we will make this right". Since that conversation, a service manager came out and tried to tell us all of the ways we needed to cut into our air ducts or wall to provide a new space to put the system. When we refused to adjust the integrity of our house they said the system could stay where it is and we shouldn't have any more problems with it. After speaking to another person this morning, they told us that all of the things we said happened didn't happen and that the people who serviced our system did not take pictures and told them there was no damage to the home. (We have pictures and video and both service techs stated they took pictures and saw the damage as well). They also stated the original installer put in the report that there was no dryer or washer when they installed the system which was a complete lie that we have proof of. Long story short, this company sucks and I would not recommend. They will lie to you, try to turn the blame on you, and not honor anything that they tell you they will do to "make it right". Part of my short term goals in my life now is to make sure no one else falls victim to this criminal company. Do not do business with this company, you will regret it.

    Waterman Filters - waterpurification - Updated October 2026

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