There was an issue with the way they left my yard, but they made good on everything, so you know…read morethey stand by their work. I would recommend them to anyone needing plumbing services.

I paid almost Ecomplumbers almost $600 to replace an outdoor faucet with additional indoor shut off…read morevalve. Four years later, the outdoor faucet failed. I called to see if it would still be under warranty. They ghosted me. I hired another plumber to fix it. It cost less than 50% of what EcoPlumbers charged me. Even when overcharging me for the job, EcoPlumbers also tried to upsell me. They claimed my main shutoff valve for the entire house needed to be replaced. I've used it many times since, and there's nothing wrong with it. I will never use EcoPlumbers again.

Very slick looking. Mike S installed the system in no time…read more Nice guy. Mask and shoes cover the whole time.

We have been purchasing Puronics for 40 years. When they merged with Franklin Electric, we started…read moregetting charged on our Company CC without knowledge. NONE of the invoices match up to credit card charges. It takes months for them to get back to you. They will NEVER address any of our issues. They have caused our company to incur extra costs for our CPA to try and figure out what they have charged because it NEVER matches with our invoices. They will not tell us where credits are applied. Unfortunately we have thousands of customers that we sold Puronics to and parts are needed. It takes months to get parts and equipment in. They have caused us to lose clients by not shipping at a reasonable time.

Great prices on bottled water. After making a recent exchange/purchase, the water bottle that was…read moreplaced in my trunk had bursted while I was driving up to Polaris Fashion Place. I drove back after making my quick run and showed them all the water in my trunk and the hole..they replaced it with no problem. I purchased a cooler from them years ago and it stopped cooling one day. I took it in and they repaired it for a reasonable fee and the time frame of repair was within 2 days so I didn't go without bottled water for too long! I love Aqua Systems! :)

Not only was the service poor. The guy who came in to clean the system rude and clearly didn't know…read morewhat he was doing. After a month, the water still tasted strange. I called and they really didn't care and put us a month and a half out. We pulled everything out and did a new system ourselves only to find out there wasn't even a filter put in!

I went with leaf home water because of the professionalism of the sales. The installers did not…read moredisappoint either. The system is removing the toxins and hardness in my entire house!!. This is amazing because here in TX we do not have good water. Looking forward to working with them again on my other property

Sales team was nice but a bit pushy. Price went from almost $11000 for a system to $4600 if I would…read more"sign up today".

This place has been an absolute nightmare from the moment we signed up. The initial installer told…read moreus from the get go that we did not have a good setup for this service but said he could make it work and drilled a hole in our wall to make it work. After putting it next to our washer and dryer, up against the wall and a terrible installation, it leaked all over and has ruined the dry wall and other parts of the home on top of causing the last two water bills to increase 300% of what we were paying before installation. When we had a tech come out to check and "fix" the problem, he told us he took a bunch of pictures and attached them to the service report and that PureH2O would send a certified contractor out to estimate the cost of repairs and get it done for us. All we wanted was for them to take the system back because we hadn't made a payment on the system as of that time. We were told "do not wait for the company to call you, stay on them and they will take care of it". They claim to have fixed the leak so we started the process to get the home fixed. (We wanted out of the whole entire process but they told us there was only a 3 day return policy which makes no sense because we didn't know the extent of the damage and leak until we received our first water bill at $160 for the month. Upon discussing the options with them they continually told us "we will make this right". Since that conversation, a service manager came out and tried to tell us all of the ways we needed to cut into our air ducts or wall to provide a new space to put the system. When we refused to adjust the integrity of our house they said the system could stay where it is and we shouldn't have any more problems with it. After speaking to another person this morning, they told us that all of the things we said happened didn't happen and that the people who serviced our system did not take pictures and told them there was no damage to the home. (We have pictures and video and both service techs stated they took pictures and saw the damage as well). They also stated the original installer put in the report that there was no dryer or washer when they installed the system which was a complete lie that we have proof of. Long story short, this company sucks and I would not recommend. They will lie to you, try to turn the blame on you, and not honor anything that they tell you they will do to "make it right". Part of my short term goals in my life now is to make sure no one else falls victim to this criminal company. Do not do business with this company, you will regret it.

Also known as RAINSOFT. They send reps out to local HomeDepots and have them do "water surveys"…read morewith whatever unsuspecting customer will stop to talk to them. DO NOT fill out these surveys, trust me they do not care one bit about your water. They will call you relentlessly and when leads dry up they will call surveys that are years old. They set up an appointment to test your water and send a "tech" to your home to do a "water test" for you. Idk what they're testing or if the test is even valid because it's just a part of the scheme to sell you a ridiculously priced water softener. I mean these things are $8,000+. If you're part of a couple and only one of you will be home they will refuse to set the appointment bc they know 9/10 times one partner will not make such a large purchase without the other person knowing. They won't go out to apartments at all or homes under a certain price. Obviously none of it is about your water, if you really feel like you need a test buy one and do it yourself, if you're in need of a water softener save yourself the hassle and get a water boss, they work just fine.

Called for sales and service and nobody calls back. Have tried multiple times and left multiple…read moremessages. It's been over a week. Would love to spend my hard earned money on their product and services, but apparently they aren't interested. Customer service is poor. Would be nice to get a return call. Maybe the Canal site has closed or gone out of business???

From the owner: At Kinetico, we specialize in providing premium water treatment solutions that enhance the quality…read moreof your water. Since 1970, we’ve been at the forefront of innovation, offering reliable and cutting-edge water softeners, drinking water systems, and whole-house treatment systems—all designed and proudly made in the USA in Newbury, Ohio. We believe every home deserves clean, pure water. That’s why we offer complimentary in-home water tests, allowing us to assess your water quality and recommend personalized solutions that will solve your water issues for years to come. Whether you’re tackling hard water, odor, or contaminants like PFAS, our custom water treatment solutions give you peace of mind, knowing that your water is in the best hands.

Business owner Eric and his Son were very honest and hardworking. Provide me solution and fair…read morepricing to replace an old system.

I have used Midwest Water Softeners in 2 separate homes, the first house I had a new softer put in…read morealong with an iron separator and an RO system, everything was professionally and neatly installed and worked really well. I had very hard water and a lot of iron and a strong sulfur smell, now it's awesome. Eric is very knowledgeable and his prices are better than I could find for any complete system . In my new house I had a sulfur smell and iron in the water which was turning the tub and the sinks a rust color, all I needed here was the iron separator which solved the problem. Excellent job Eric!

We purchased a water treatment system with an additional filter for drinking water. We also have…read morebeen praying additional for maintaining service. Whenever my wife or I called for service we are told that we need to do the service ourselves. When the service manager got on the phone and I was talking he said "let me stop you " ! In all my years as a service manager I have never responded to a customer with "LET ME STOP YOU "! This person must not know how to respond to a paying customer that has a issue. I called the man office to speak with the top manager Tom but was diverted to someone else. I guess he didn't think it concern him. Very unhappy customer!!!

Wow, when I called, I was frantic! I'm a teacher and school starts for me next week. My electric…read moreplug for my unit melted due to a really hot light bulb (long story). Culligan worked with me and sent a man named Rick. He was great, explained what he was going to do help me, and explained further how the unit works. He replaced the plug and secured it so it wouldn't melt again! Rick was very professional. Before he left, he checked my cold and hot water to see if the unit was working properly. Thanks Culligan and thanks Rick.