Flush drains was very responsive and kept me updated throughout the process. I had a leak in my…read moretoilet tank which was a reoccurring issue and Kevin gave me various options to address it. He let me know his thoughts on what could be happening and the difficulties associated with having an exact answer without taking the toilet apart and checking for a crack (which could have led to further issues due to the model of my toilet). Ultimately, I decided to just replace the toilet all together and Kevin and his team helped me sort it all out. The price for everything seemed reasonable and they were able to get everything done pretty quickly.

The Roman empire knew that those who can build and maintain drains and aquifers will rule the…read moreworld. We were reminded of that when we lost use of our drainage for a few days. But these guys came to the rescue. We had a main sewage line problem in extreme cold weather. Could not use any water (including toilets) in our home, as it would create back-ups into the basement. Kevin and Justin went above and beyond to fix it properly. They treated our issue as seriously as we did, and they were careful as they were fixing our problem. Clean and conscientious. We plan on making this our go-to plumbing company for any jobs we have in the future. They made sure they tried methods of repair that saved us money, too. Far less expensive than other quotes we had received. Far less invasive, too. When the drain you've taken for granted breaks, call this company first. You won't be disappointed.

Knowledgeable, professional, excellent service, and reasonable cost. Highly recommendread more

We called for a blocked drain. Our plumber, David, gave us the price, no hassle, no service call…read more He cleared the blockage and now the sink drains quicker than any time since we have lived here. A. Mann Plumbing will be our plumber of choice in the future.

Our water heater broke over the weekend. Was able to get service that weekend. They sent a text and…read morecalled prior to arrival, which was awesome. Mike came out and took a look. He had all of the necessary parts for repair on his truck so he could get it back on with in 30 minutes. He explained to us everything he was doing and was very polite. Will use 3 Aces in the future for any plumbing needs.

Noah had to come back for 3 consecutive days to complete the work and one of those days was Sunday…read moreafternoon. It was no fault of his as we were at the mercy of the water company to shut the water off at the curb. The work was done quickly and efficiently when he was finally able to get to it. Spoke with the office personnel numerous times and it was always a friendly and cordial conversation. I have added them to my contacts list for future projects if needed.

Excellent company! Our disposal is now working and that is exactly what we needed…read more Our kitchen sink and garbage disposal got stopped up last night. It was Sunday evening. My husband was able to contact this company through email at about 10:30 p.m. Jason was at our house this morning around 10 a.m. and he had the clog cleared in a matter of minutes. Now everything is functioning as it should. This company was reasonably priced and readily accepted a credit card. I was happy with their service and ease of access. We will definitely call them again next time we need a plumber!

Jim and Robby of the Drainworks, located in Westerville, OH, arrived on time and were professional,…read moreknowledgeable, friendly, and completed the task. They took the time to diagnose my problems and to provide a solution to my kitchen sink and laundry overflow problems, which they quickly resolved. They took the time to explain the causes and prevention methods that could be employed. I would highly recommend them and their company for anyone who has plumbing problems.

I had Ryan out for a minor plumbing issue which he handled quickly, professionally and reasonably…read more In the process he identified a very slow drip at my main water main. Ryan found a failed part and was able to repair the valve instead of replacing the whole thing. He saved me from a very expensive and messy repair! I would call Ryan for any size repair. Great plumber who really cares!

I've used Ryco 4-5 times now over the past 15 years. Ryan has always been kind, professional, and…read moreprompt. The prices have always been fair and I've never felt like I've been taken advantage of, which is a huge thing for me. I feel like anytime I call them out, I can trust them 100%. I highly, highly recommend Ryco for any plumbing needs.

Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

Excellent company. Very helpful in explaining their work and what needs to be done. Very…read moreaffordable pricing. A pleasure to work with

My home's water service line was leaking. I got some quotes, and Kapp gave me a very fair price…read more Warning, any job requiring heavy equipment work at your house will typically run in the thousands. If you call one of those corporate companies with TV commercials, dedicated sales guys and clean fancy corporate logo trucks, expect to pay double or triple what Kapp charges. Kapp showed up in person the same day I called and walked me through the process. They confirmed that my service line was leaking (water perculating up next to my house!). They showed me what needed to be moved temporarily (a few basement items by water meter, some landscaping rocks, a tree limb). They gave me a time and date for the job that was a mere two days after my phone call. They showed up on time. They were careful with my property, even putting down a tarp for the excavated dirt. They showed me what they were doing each step of the way and didn't mind my curiousity... A new line was spliced in, stronger than the original. They contacted the city for required inspection. After city approval the Kapp crew refilled the hole and returned things to normal. Work was completed in 4-5 hours which included waiting for city inspector.

I called Best because they did the original plumbing work on my house when it was built, and I had…read morea pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable. I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

Tyler and Mark saved the day! I had an issue with my water heater today and these guys were patient…read moreand walked me through on how to reboot it over the phone! Of course I'm going to recommend them! These guys are my heroes!