Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

G&M Plumbing is my GO-TO plumbing company. And, why? Because every employee is professional AND…read morepersonable. Response time to get scheduled is rather prompt...and in an emergency, the office staff will attend to the issue PRONTO! In this day and age of large corporations, off shore service centers, and all the other "bunk", I love supporting a local, family owned company...and one that treats me like their most important customer. I believe that's why G&M Plumbing has its longevity in Columbus!

I had an issue with a garbage disposal that was installed to replace a leaky one. After the person…read moreleft, I discovered that it was still leaking at the joint between the gd and the drain. Original person was not responsive. A friend recommended G&M. He discovered that he installed the gasket away from the drain instead of at the joint, and that's why it was leaking. He also discovered a small leak at the drain on the other side of the sink and fixed that. Finally, he installed new kitchen fixtures that I supplied. They responded promptly and had an available appointment much sooner than I expected. The plumber was professional and friendly. They did the job right for a reasonable price. Highly recommend.

Had them come to fix a cracked sump pump drain line. The line was hard plumbed correctly just…read morecracked when they got here. They installed a shielded rubber coupler with the pipes at an angle and a unshielded coupler outside. I called to ask about it, and instead of putting me in touch with an owner or supervisor the receptionist transferred me to the technician who did the repair. He said they do that because it's easier, it's fine and they will stand behind it for 30 days. Not what i expect for over $400. I won't use them again, and I wish I could add pictures of the " repair".

Emergency Plumbing Heating & Air did a great job on our old furnace. Finding the right part was not…read moreeasy. We especially appreciated Shawn who took the time explaining everything in photos and detail. Thankyou. Robert & Tamara Macaluso

Excellent company! Our disposal is now working and that is exactly what we needed…read more Our kitchen sink and garbage disposal got stopped up last night. It was Sunday evening. My husband was able to contact this company through email at about 10:30 p.m. Jason was at our house this morning around 10 a.m. and he had the clog cleared in a matter of minutes. Now everything is functioning as it should. This company was reasonably priced and readily accepted a credit card. I was happy with their service and ease of access. We will definitely call them again next time we need a plumber!

Jim and Robby of the Drainworks, located in Westerville, OH, arrived on time and were professional,…read moreknowledgeable, friendly, and completed the task. They took the time to diagnose my problems and to provide a solution to my kitchen sink and laundry overflow problems, which they quickly resolved. They took the time to explain the causes and prevention methods that could be employed. I would highly recommend them and their company for anyone who has plumbing problems.

CLB Plumbing gave me a quick response to an issue I was having with a leak from my bathtub/shower…read moreto my kitchen below. Tech came out diagnosed the problem within twenty minutes. He went and got the part and an hour later problem solved. Answered several questions during the process and gave some recommendations on another issue. I highly recommend!

Chris from CLB Plumbing did a fantastic job in adding a shower kit to my old claw foot tub. When I…read moremoved in to this home, I knew I didn't want to get rid of the tub - but, I also knew I could never begin to install a complicated shower kit like this by myself. Chris showed up a little bit early, talked me through the details of my kit installation (needed some adjusting due to the awkward location of my tub), and got right to work. He had a true eye for detail and was incredibly thorough - even cleaned up afterward. Before, my bathroom and tub looked horrible - and now, it's gorgeous! I've attached a picture to show what outstanding work CLB Plumbing can do. The price was more than fair, the customer service was top notch, and he even snaked the tub drain for me! Would recommend to anybody in the Columbus area and would use again in a heartbeat. 5 STARS!!!

I had an error on my Navien water heater and Mike with Accurate plumbing was able to fix it without…read morereplacing the entire unit. This is a business with true tradesmen, plumbers who are professionals and know their field. They know how to actually repair issues rather than simply replacing expensive items. I'm extremely satisfied and plan to use them anytime I need a plumber.

Went on vacation and came back to water around the water tank. One call and within hours a…read moretechnician was at the house helping figure out the issue. A shout out to Kameron the technician. Not only was he professional, he was explaining everything he was doing so I felt engaged and educated during the entire process. The quality, speed and value of the service was beyond my expectations. Thanks Kameron and Accurate Plumbing for still showing me that the service industry has great people.

I had the best experience with this company this week. Not only were they responsive and quick to…read moreassist with a problem I was having. The technician (I wish I could remember his name, I'm so awful with names) went above and beyond to help with an issue that he didn't need to. Pointed out a water leak that I didn't realize was as bad as it was, stayed to ensure it had stopped, and then assisted with helping me with the water issue, and even cleaned up a mess that he didn't need to. Truly next level exceptional service. I will never use another plumber again. They are so upfront with pricing and I really felt I got my moneys worth.

5 stars as usual for Muetzel Plumbing. Water heater leaking. Water in the basement. Needed a…read moreplumber quick. Called Muetzel. They sent a couple of guys out. Replaced a valve. In and out quick. Didn't try to sell me a replacement water heater. Just the simple, quick fix I needed. Saved a bunch of money other companies who might've tried for the bigger sale.

I want to give a shout out to Rick. I did not use his services, but he was super helpful over the…read morephone listening to our issue, and pointing us in the right direction. He saved me from getting scammed by Roto-Rooter. My issue ended up being a city problem, not a broken pipe. That was determined by Chuck "the best in the city", DrainMaster, Rick's referral. I am super grateful and appreciative. I was also able to save a ton of money. I will keep Rick on file for any future projects.

If you want something done right....do it yourself!…read more Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.