This is a fantastic company! Nick was amazing as he helped me diagnose a problem with my sump pump…read morebattery back up controller. From just an email detailing the problem he took the ball and ran with it, contacting the pump manufacturer rep and getting all the details he could. Ultimately I decided on a full replacement system (new pump, back up pump with controller and WiFi monitoring) as the old system was 6+ years old. Very very pleased and now feel my sump situation is well under control and monitored. Going to have these guys back for additional plumbing upgrades in my home. Polite, prompt, courteous and with a definite customer service is important attitude. Hard to find these days - Nick is a diamond in the rough! Good pricing - I could have gone for cheaper but the quality wouldn't have been there! A very satisfied customer.

These guys are honest guys. I knew the owner when he worked at another competitor as their lead…read moremanager. Did a ton of work for our rentals and was always professional and communicative. After he left, the company went down he drain (no pun intended.) I found out that Brent started his own business with Nick doing plumbing work. They do a great job and I call them for all of my plumbing jobs. The only problem I think they have is that they are pretty busy, so sometimes it takes a while to get out to us so if you have an immediate problem, I would call but not sure how quickly they can respond due to the amount of business they are experiencing.

I am very happy with this place. I needed a leak in my basement pipe fixed and also needed some…read morepipe re-ran because we recently installed a water softener and filtration unit. When I called the rep that took the call was very friendly. They were able to get plumbing technician out to our house in a matter of days. The technician, Dave, was very friendly and very knowledgeable. He completed the job quickly and exceeded my expectations. The price for the service was very reasonable and I am glad I found this place, I will certainly use them again at some point. Everyone needs to have a good plumber on speed dial!

Mike and Seth were quick to respond to my request for service. Seth completed two service calls,…read morefixing some slow flowing faucets, replacing the one in my kitchen, and installed three toilets in my home. All price quotes were up front ahead of the service. They are kind, thorough in their explanation of the service and completed the projects efficiently. I recommend A-1 Plumbing for your projects and will be calling them in the future if anything additional is needed for my home!

Mike and his crew changed out a water heater at my Mom's house. Said they would be there at…read more8:30a.m. and were there at 8:25a.m. In and out in about 90 minutes and it was no "rush job". The guy who was the main installer triple checked that there were no water or gas leaks before he would leave. Mike(owner) has over 50 years of experience and he said he has installed over 23,000 water heaters in his career. Job was cheaper than quoted price because they could reuse some connectors/pipes. They use Rheem Water Heaters. A really nice group of guys.

Called The Rooter Works to provide and estimate to fix a running toilet. This is a very simple…read morerepair requiring either a new flapper, fill valve or tank seal. The technician quoted me $700 for a new tank kit, valve and supply line. All of these parts are typically less than $50 and likely were not necessary. I called another plumber and the estimate was $145 which is about what it should be. Buyer beware if you hire The Rooter Works, they are robbing people who don't know what a certain repair should cost.

there was perfect communication directly with me until they came to the house. Their mode of…read moreoperation is to not provide a quote until they show up. I was not at the house due to a work obligation when they called and arrived 10 minutes later (so I had no time to react). Once they saw the easy job a simple snaking of a tub drain, they rushed a quote in from of the lady of the house, talked her into thinking it was competitive (over $400 for a simple snaking that was 10 minutes!!!) and left without any call to me. Prior to this exercise, they called constantly.... Beware that they are horribly overpriced and opportunistic!

Knowledgeable, professional, excellent service, and reasonable cost. Highly recommendread more

We called for a blocked drain. Our plumber, David, gave us the price, no hassle, no service call…read more He cleared the blockage and now the sink drains quicker than any time since we have lived here. A. Mann Plumbing will be our plumber of choice in the future.

I called on Tuesday needing a non emergency plumbing repair and they scheduled me for Thursday…read moremorning. I received a call from Ron that they had a schedule change and could come Wednesday morning. Upon arrival very professional. After investigating the repair needed Ron informed me of what they were going to do and the materials being used. While working on my repair my nieghbor had a repair need and they fixed their repair while here. Outstanding service. Thank yo

Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

We had one of those "we can deal with this" small home update projects that turned into "ohhhh we…read moreneed help" - replacing a vent fan/light in a bathroom. I have Contamination OCD and any kind of project that could create dust is really triggering for me. When I let Bryce know this in hopes he would understand I need it to be a really tidy and precise job, he took the time to describe to me how they would switch shoe covers out from inside the room where they would also tarp it off, and wear different shoe covers to go through the house. I honestly felt really seen and our little house project got done in an afternoon easy. Hope and Bryce were great. I would recommend.

Water heater problems Just moved into my house in Plain…read moreCity. Called Henry over at Plain City Plumbing. He remembered installing the water heater when it was brand new. (Also he had a sticker on it) He found several things wrong. Everything from the gas pressure was out of wack coming into my house. To the computer board. He spent some time diagnosing the problem. He then looked up the manufacture date, and found out it was still in warranty. He contacted the manufacturer and explained everything to them. He was able to get us a newer and better system for no cost. (Still had to pay for only a service call). Which is better than what a lot of the others were offering. I was glad to hand him the check. This is the quality work you do not see any more. Please look them up, he is honest and dependable. This is the type of company people would be honored to work for. Thank you.

Our water heater sprung a huge leak and we needed to have it replaced. It was, of course, just a…read morefew weeks out of warranty. We called a lot of places to gather info, but Plain City was the only company that offered to come out and assess the situation....to see if there was any way they could save us money by doing a repair rather than a replacement. The owner came out himself. It ended up still needing a replacement, and Plain City had the best communication with us. We ended up going with them even though they didn't have the lowest price, because they were trustworthy. Again, the owner came out and did all the work himself. He arrived when he said he would and took the time he said he would take. The work was completed on time, and he left the area clean. A really nice company that I would not hesitate to use again.