Tyler and Mark saved the day! I had an issue with my water heater today and these guys were patient…read moreand walked me through on how to reboot it over the phone! Of course I'm going to recommend them! These guys are my heroes!

I purchased a new build house (2 years ago) that uses Best Plumbing as their contractor. According…read moreto the new plumbing company that we hired, Best plumbing pitched the outside faucet pipe to lean downward towards the inside of our house which caused standing water to freeze & split the pipe. I spoke to someone at best plumbing & he said it was out of warranty & there would be a charge if they fixed it. It was my belief that they installed it incorrectly, but I could hear the excuses forming so I decided to not have them come out to look at it & hired someone else instead.

Quoted $400 to replace an outside faucet. Expensive? Yes. They came recommended so I thought it…read morewould get done right without any problems. They did the work and gave me a bill for $600. Shady.

This is the 3rd home where I've used Jack L Woods for plumbing services and they are the only…read moreoutfit I call. Always prompt, professional and perform excellent work. Today Dave came out and was able to clear out a wallflowers plugin that a 2 yr old guest decided to flush down our toilet. Dave was very friendly and quickly diagnosed and resolved the issue. A-1 service!!

Called Drainbusters for a clogged kitchen sink. Amazing, perfect experience from start to finish…read more The woman I spoke to over the phone was very friendly. Called around 9:30am, and they came at 12:30pm. Ian was the guy who worked on our sink. He was super friendly, informative, and professional. After asking just a few questions, he identified the likely problem (clog in main pipe), got his tools, and got to work. He explained everything he was doing while he did it. Within 10 minutes, the clog was fixed and my sink was draining like new! They charged $130 for the service, which is on the lower end of estimates I've read online (saw $120 to $185 on Google). Very satisfied with the work and the service. Would highly recommend them and call them again!

Came to resolve a sewer drain blockage issue as a home warranty service contractor…read more Cleared the clogged line but in the process discovered a disconnected fitting in the 4" pvc line with root blockage. Declined to fix the line when a quote was requested claiming he didn't have a hitch post on his truck to tow an excavator to reconnect it. (Sewer coupling was about 12" below grade) and his truck with the hitch was acting up. Didn't have a recommendation for another service to solve the problem when asked for referral. Not prepared to provide anything more than the most basic service on this $75.00 call.

We have used McDermott Plumbing twice in the past couple years, first to replace our old garbage…read moredisposal and today to clear a really plugged line. Mike is incredibly skilled, professional, and dependable. He diagnosed and treated our plumbing issues and worked quickly and thoroughly. We trust McDermott Plumbing with our house and am impressed with their excellent service and expertise.

Professional fast in friendly. I like doing business with the smaller companies as I feel I get…read moremore one on one service and they did not disappoint. I would do business with them again.

Honest, knowledgeable and intelligent. Great organization they gave me wise advice and made the…read morerepair work easy. Will use them again!

I was in contact with Travis 12 days ago and provided him with details, photos, etc. for water…read moreheater replacement. I am still awaiting estimate(s) I have decided to go with another plumber.

I really wanted to like this company. However when they replaced my hot water tank several months…read moreago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank. The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring! Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake. I have contacted them, and I was told they are sending someone out to, "dispute the mold." Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

We've used Discount Drains twice now. They helped us with a lower level flooding issue by…read moreinstalling a sump pump in our garage. We also hired them to run a new water line to put an outdoor hose in another location of our house. While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem. The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed). Everyone we worked with was friendly, efficient, and professional. The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

The Horror! I would give them no stars, if I could! I called Gunther Plumbing, because after the…read moreCity installed the new, mandatory water meter, it seemed that everything went to crap! They had unwittingly disconnected my furnace and my water heater stopped working. The HVAC guy who fixed the furnance recommended I call Gunther for the water heater. They made the appointment, and now enter Calib! After inspecting it, Calib tells me I would need to replace my water heater. I agreed, what choice did I have? The next day he arrives, takes out the old water heater, and, unbelievably, refuses to use a dolly, insisting he can just slide it across my wood floors. He damaged my floors, apologized, and left me scrambling to protect them with rugs and towels. Then came the kicker: the new water heater was too big for the space. He hadn't measured anything, hadn't paid attention to the size of the previous heater...nothing. He suggested I just leave the closet door open. I informed him that was unacceptable as I have dogs and grandchildren! He actually was mad at me!!!! I even asked him, "are you pissed?". He tried to deny what was clearly written across his face. When he returned with another "solution," it was still too big. His response? "Oh well, that's the only one we have. Maybe we can investigate. No one makes tanks this small anymore." Then he left. I couldn't believe it! It's getting dark now, I was left crying, without hot water, and with no options. To make matters worse, he tried to take my old heater, which was sitting in front of my house, as he left. I was alone, distraught, and abandoned by a company that clearly didn't care. Thankfully, ECO Plumbers came to the rescue that same night. They not only installed a properly sized (29 gallon) water heater from the same brand (Bradford White) Gunther claimed didn't exist, they did it at a better price, AND actually made me feel valued as a customer. They were professional, placed vinyl down to protect my floors, wore foot covers, tested things 3 times or more, left a complimentary carbon monoxide detector, and most importantly treated me and my home with respect. Gunther Plumbing caused stress, damaged my floors, and left me helpless. I would never, ever trust them again, and I cannot believe the glowing 5-star reviews. If you value your time, your home, and your sanity, skip Gunther and call ECO Plumbers instead.

DO NOT USE THIS COMPANY!!! LIES, LIES, LIES If you…read morelike to get the runaround, and promises not kept, use HouseCall Pro.com/Gunther Plumbing. When we discovered water on our kitchen floor on a Saturday morning, we looked for plumbers that could be reached on weekends. We had been very pleased in the past by work done by Gunther Plumbing so we called their phone number. Under the name of Gunther Plumbing/a.k.a housecallpro.com (same phone number for both) we called to get an emergency plumber. At around 8 AM, we were told that one would be dispatched soon, and would call to let us know when he was arriving. As we battled the water spreading over our kitchen floor, we couldn't wait for the plumber. We kept the phone in hand and even watched the road, but no one called or arrived. After 4 hours, we called them again, and they said they were very busy but one of their techs would soon contact us. After 7 hours, we called again to say their business hours would be over soon, but no one had contacted us. The receptionist (Felicia?) said she would send Travis out immediately. But he never came, and we were never contacted. Nearly all my reviews of other companies have been glowingly full of praise and a pat on the back, but Gunther Plumbing/ housecallpro.com is one of the worst companies we have ever contacted. Don't be tricked by the phone number--same for both/ Avoid them, and avoid disappointment.

Noah had to come back for 3 consecutive days to complete the work and one of those days was Sunday…read moreafternoon. It was no fault of his as we were at the mercy of the water company to shut the water off at the curb. The work was done quickly and efficiently when he was finally able to get to it. Spoke with the office personnel numerous times and it was always a friendly and cordial conversation. I have added them to my contacts list for future projects if needed.

My home warranty company American Home Shield dispatched this A 3 Aces Plumbing Company to my home…read moreto repair a water heater. The water heater and installation was covered by my home warranty contract less the $100 deductible. However they charged an extra $400 for a permit and pipe modifications which are not covered by my policy. I am a contractor myself and the plumbing contractors I normally use ido better work for the money and would have brought the installation up to current code and installed an expansion tank to the water line. But they did not install the expansion tank. They charged an extra $400 for two flex hoses which should have been part of a normal water heater install. I did not think the inspection would pass but they must have the City of Columbus Inspector in their pocket because their mediocre installation passed. I felt ripped off. I will have to hire my usual plumber to correct this install as they were unwilling to do anything to address my concerns. See what they installed versus what I was expecting and used to.