My home's water service line was leaking. I got some quotes, and Kapp gave me a very fair price. Warning, any job requiring heavy equipment work at your house will typically run in the thousands. If you call one of those corporate companies with TV commercials, dedicated sales guys and clean fancy corporate logo trucks, expect to pay double or triple what Kapp charges.
Kapp showed up in person the same day I called and walked me through the process. They confirmed that my service line was leaking (water perculating up next to my house!). They showed me what needed to be moved temporarily (a few basement items by water meter, some landscaping rocks, a tree limb). They gave me a time and date for the job that was a mere two days after my phone call.
They showed up on time. They were careful with my property, even putting down a tarp for the excavated dirt. They showed me what they were doing each step of the way and didn't mind my curiousity... A new line was spliced in, stronger than the original. They contacted the city for required inspection. After city approval the Kapp crew refilled the hole and returned things to normal. Work was completed in 4-5 hours which included waiting for city inspector. read more