I would have given zero stars if I could. Very disappointed in a company we have used for the seven years we have owned the home. Their technician arrived today to summarize our system. The first step was turning on the water. Ours is located in a utility closet off the laundry room as we have no basement. The technician could not locate the turn on and kept saying she found most turn on valves in the basement. We have no basement. After a few minutes I suggested we reschedule if she was not confident about she needed to do. The technician was promptly out of the house and did not acknowledge me calling after her to ask if there was anything I needed to do. I called the office and received no sympathy or apology for the problem. They need a course in customer service. The earliest they had was 18 days away. Both the owner and individual I spoke with first had no interest in trying to work me in sooner. The owner came across to me as irritated by my call. On top of all this they sent me a bill almost immediately after the technician left. They have also sent me a reminder, but say they have canceled the bill. They were great as AK Irrigation. read more

Aaron was excellent to work with. He is very knowledgeable about his field; but easy to understand when he describes what needs to be done. I will absolutely work with AK again. read more

My husband and I can't believe the HUGE difference Skeeter Guy made on the mosquito population that plagued our yard. We'd get eaten alive so we'd have to use a lot of "Off" spray and then we'd stink and feel yucky having those chemicals on our skin. It was also a bummer having guests over and them having to spray themselves. "Off" has ruined clothes, shoes, fitness tracker bands, our grass, etc. After Skeeter Guy we don't have to use "Off" anymore, it's amazing. Their customer service is AWESOME! They reply to emails in a timely manner. And payment can be done online which makes it super easy. More people should utilize their services so we can keep the mosquito population in our neighborhoods under control! read more

We had an issue with our new system installation from last fall and AK Irrigation / Conserva came out this spring to make it right and do the spring turn on service as well. I am very happy with the professional and friendly nature of the service tech. He was very knowledgeable and courteous with my questions and did a fantastic job assuring the system was operating as it should before he left. There was no pressure for add-on services or charges. Any deficiencies he found, whether caused by them (really just the one from last year) or by changes made to our lawn and landscaping, all were corrected without question or hesitation. I highly recommend the team from Conserva/AK Irrigation. read more

I deleted the review posted 7-11 critical of the service I rec'd on June 1. Aaron K, the owner, sent Chris to correct the problem and I am more than pleased with Chris professionalism and patience in explaining why the previous tech turned my system off at the summer start up and did not tell me. Look forward to working with Chris in the future for the winterization. read more

This company is horrible and has left me feeling conned. Last year I pre-purchased the 'Gold Package' service plan which included a spring opening, a fall winterization, and one lawn aeration. During the spring opening the technician opened the system and flagged 8 sprinklerheads that needed replacing. Luckily, I decided to run the system myself before committing to have the work done and the 8 'broken' heads still worked. The winterization was a complete mess and was incorrectly done by their employees. Below are the problems they caused. 1) When clearing the water out of the pipes, the employee was in a hurry, turned the air pressure way too high and popped off a sprinkler head. 2) The water was not cleared out of the metal pipe leading from the basement to the exterior of the house causing the pipes to freeze and burst over the winter. I had a separate irrigation company look at the system and they agree these were due to their employee's errors and should be common sense for anyone working at an irrigation company. In addition, AK is very disorganized. They no showed twice to winterize the system after confirming both appointment times through email. Each time I had to take a half day vacation to be home during the 4 hour window. I also had to call/email 3-4 times to have my yard aerated, each time they said their system showed it was already completed. These errors have cost me hundreds of dollars to fix/replace. I've called and tried contacting AK through their site trying to recoup some of the cost and have not gotten a response. read more

I've been using AK Irrigation for 6+ years on multiple properties I own; I won't be using them again. We did set an appointment for system upgrade and expansion in advance for opening they have, which was a middle of the day. Owner never showed up for our appointment nor did he have the decency to call and let me know. I wasn't even told he wasn't coming until I called an hour into my scheduled appointment. Lost half of my work day! I've requested a call back from the owner with no success and although. This is not how you treat customers! After ownership changed it is going down pretty quick. Will recommend think twice before use them! read more

I have contracted with AK Irrigation, now Conserva Irrigation, for about 5 years. This year has been my worse experience with them, by far. Due to the pandemic, I anticipated spending more time at home this summer, so I added more plants and trees to my garden. I even scheduled my start-up service for early May to ensure the new stuff would get sufficiently watered before the dog days of summer hit. As of July 20 (9 weeks later), the spring start-up has not been activated. I've had five appointments, four of which required that I take time off work. Each time, the technician could not get the system to operate and the service call concluded with, " I don't know why the system isn't working. I'll have to talk to the owner and someone will get back with you". After not hearing back for more than a week on each occasion, I would follow up, only to get another appt notice for one to two weeks out. The Technician on the 5th service call (July 17th), didn't show up at all and another day from work was totally wasted! I didn't get a call to explain why the Tech was a no show and had to initiate the follow-up call, as usual. The receptionists are always very nice and incredibly professional. I've spoken with Michaela so much, I feel like we are old friends; however, the company seems to lack skilled, competent technicians and they don't seem as customer-focused as they were when they were a smaller, family-owned business. At this rate, the irrigation start-up and shut-down service will occur in the same week. 2020 continues to SUCK! read more

They came out to the house quickly and provided very good service. I had trouble with one sprinkle head, a station connection and the back flow device. They also took care of the back flow inspection. Priced fairly. read more

Have been using AK for 4 years now and have nothing bad to say. They remind me when it's time for service and set up appointments automatically when needed, they're fast and always get things done correctly, polite and priced appropriately. read more

I've used AK Irrigation for the past six years and couldn't be happier. I typically only use them to winterize my sprinkler system, but last year I needed a repair done that I couldn't handle on my own. They came out to my house quickly and completed the repair in less than an hour. Their prices are very reasonable and they are very dependable. I would highly recommend AK Irrigation. read more

This is a first class operation. Quality work, done by a crew that takes pride in what they do. I highly recommend AK irrigation!

AK came highly recommended by my neighbors and they delivered! I bought my house a year ago with a sprinkler system already installed yet unbeknownst to me it was pretty much destroyed by a previous owner. Tyler from AK came out and spent MANY hours resurrecting the system, fixing one issue after the next. He did not give up! He did not do anything without my approval first, and taught me along the way how to work what he just repaired. The price was very affordable, the quality top notch, and I have ZERO complaints! Do not hesitate to call AK if you think your system is beyond repair. read more