I've used this company for both installation of faucets and the hook up of the whole house…read moregenerator. They answer the phone, give quotes, show up on time and have wonderful technicians. They may be a tiny bit high on the price of a toilet installation but I trust them to be honest, polite and competent. I would hire them again for any plumbing issue.

Quick to answer the phone and came out the next day. Unable to fix the issue, which was…read morefrustrating but likely beyond their control.

10000 percent recommend!! Tyler and his team went out of their way to fix a septic tank issue that…read morehad been overwhelming and stressful because quotes everywhere else were so high. They took care of the issue at an extremely reasonable rate and in a timely and professional manner. Will definitely be calling them again for any future work or issues!

Often challenging to get them to answer the phone. I said we just moved into the house and needed…read morethem to come check the system and get it pumped out. It even says that in the notes of my receipt. Well then we got a request for the city to send our service agreement. So I called back and said you all came out a month ago and did the inspection and pumped it what do I need to send with this letter. I was told they charge $125 to do an inspection. The city wanted $60 and they just did this but they did not care. Kept insisting that the inspection is a different service than just coming out and checking that it was ok. Looks like we will use a new company in the future for sanitation needs and pay the city $60 for their visual inspection.

I really wanted to like this company. However when they replaced my hot water tank several months…read moreago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank. The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring! Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake. I have contacted them, and I was told they are sending someone out to, "dispute the mold." Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

We've used Discount Drains twice now. They helped us with a lower level flooding issue by…read moreinstalling a sump pump in our garage. We also hired them to run a new water line to put an outdoor hose in another location of our house. While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem. The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed). Everyone we worked with was friendly, efficient, and professional. The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

We are thrilled with the service, efficiency and professionalism of the staff at Jack L. Woods…read morePlumbing Company! We had an issue with a faucet leaking and it was affecting our ability to have hot water. We called a plumbing company we have used for several years and were told they couldn't get to us for nearly two weeks! We decided to check Angi's list last night and we chose Jack L. Woods Plumbing Company. My husband, Greg, phoned them this morning and even though they said they were quite busy, they would work to fit us in tomorrow morning. But then my husband received a call and was told the plumber, Bill H. was on his way to our home. Bill fixed the issue within a short period of time and the leak stopped. We feel the price was very fari. We still need to do more work on the main bathroom tub fixtures, but that can wait. We're over the moon to have our hot water back! Highly, highly recommend Jack L. Woods Plumbing Company to you.

Jack Woods Plumbing has employees who really know their business. We have an unusual old house that…read moremakes some plumbing issues more challenging--like plumbing pipes over a cold concrete slab. Jack Woods does everything possible to find a solution. Their excellent technician, Tim, got a constantly-running toilet repaired to stop the running, and also installed two new brushed stainless steel lavatory faucets. We know where to go for any future plumbing issues: Jack Woods.

We had a problem with leakage from kitchen to downstairs basement. I asked a realtor for a plumber…read moreand he recommended this company. The leak was a problem, and we needed new outer french drains. So plumber couldnt get the machine needed to dig for drain pipes, snd we found that up as he ripped up that part of lawn trying to get it through, so he dug by hand. In ripping up the grass/soil he damage our sprinkling systems we've had for over 15 years, we replaced that. I was uncomfortable about contacting these plumbers about this. Anyway this evolved, we had to get a restoration company to take care of potential mode along with damaged wallboard and wood. Its really nice when plumbing company tells you if there are problems while their working on this stuff I will never..EVER use this company again

Encountered a clog in my sink drain line from family discarding pasta. Rented a powered snake from…read moreHD, which ended up being defective. Between lost time and urgency, I needed to phone a professional. Drainmaster's reviews and location convinced me they were the best for this job. Additionally, 'drain' is in their name. I couldn't go wrong. Calling them around 2 pm, I fully expected them to come the next day or even two days out, preparing to spend fully $$$ on rental, cleaning, and fast food for the family. To my surprise, the scheduler was very kind and personable. She mentioned they were full for that day, but due to my near-shop location, they may be able to work me in. Sure enough, I received a call around 1600 with the drain professional (female!) about 19 minutes out. She arrived with her assistant (strong lad), and they began the work. I offered them shoe covers, but they had their own (I would have preferred they use my clean covers). After snaking for about half an hour, checking the drain length to the main stack, and confirming the flow with a leak test, they pronounced it clean, with a friendly smile. It was also good to see the workers getting along and working efficiently. It's not always the case with coworkers. I tested it myself once they left. Sure enough, it's clean! Final cost $280. Satisfied and happy customer here. If I have another issue like this, I will be sure to call.

Nice guy and did good work both times I hired him. I would hire him again…read more He installed a new modern kitchen facuet and fixed extremely old pipes in my basement.

My first choice for all plumbing concerns. Great service. Great workmanship. Fair pricing.read more

Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

We had slow drain lines to the street and given the house was nearing 40 years old opted to have…read morethem replaced vs snaked. Chapman came out quickly and provided us with the best quote. They worked very hard and got the job done. I'm so pleased with the drains and don't worry about heavy rains anymore. Best feeling!

I found water seeping into the basement. Jeremy came out and did a thorough inspection of the…read moreentire exterior drainage system and quickly diagnosed the issue. He took the time to explain how my drainage system worked and detailed the job to correct the problem. His crew was prompt and courteous and completed the job quickly without disturbing much of the landscaping outside of the trench for the new drain pipe. The wall is nice and dry now!